Kemai Cloud Restaurant SaaS

• Chinese restaurant chains

  The vendor lists chain stores, banquet restaurants, barbecue, fast food, snack and hotpot chains as target formats.

• Multi-brand and multi-region operators

  Supports multi-brand, multi-format, multi-region and multi-distribution-centre management with multi-level approvals.

Less suited to: Operators outside mainland China who need an English-language product. The restaurant product pages are in Chinese; the English page describes only the vendor's retail POS.

• Ordering and checkout

  Supports several smart ordering and settlement methods to cut front-of-house labour.

• Brand chain management

  Multi-brand, multi-format, multi-region, multi-distribution-centre and multi-operating-model management.

• Supply chain management

  Supply chain system for purchasing and distribution efficiency, plus store delivery management with route optimisation.

• Multi-level approval

  Approval flows for purchasing, pricing and other business processes.

• Cross-store member settlement

  Members can top up and spend across stores with cross-store settlement for finance.

• Member marketing

  Marketing tools across acquiring, retaining, converting, reactivating and repeat purchase of members.

• Smart Kitchen 2.0

  Cloud printers and kitchen display (KDS) screens with order and dish-serving information synced between front of house and kitchen.

• Monthly closing and cost accounting

  Allows sales with negative stock, back-filling of cost and stock documents, and cost recalculation.

• O2O omnichannel marketing

  Redeems group-buying vouchers and runs member marketing through a WeChat official account.

• Aggregated payment

  Accepts several internet payment methods through one QR code with unified reconciliation.

Pricing model

Quote only

Free trial

Yes

No prices are published. The product page offers a free-trial application and a phone consultation line (400-060-5200).

Compared with the 23 products in All-in-One Restaurant Management Platform that have a profile on this site. These figures describe the category. They are not a recommendation.

• Has a free trial. All 8 products in this category that say whether they have a free trial do.
• Lists Web only. Among the 22 products in this category that state their platforms, 13 list an iOS app and 12 list an Android app.

Available in

China

Languages

Chinese

Platforms

Web

Hardware

Cloud printers and KDS screens are mentioned for the kitchen. The vendor's retail POS supports Windows and Android.

The vendor says its service network covers 34 provincial-level regions across China.

Company

深圳市科脉技术股份有限公司 (Shenzhen Kemai Technology Co., Ltd.)

Founded

1999

Headquarters

Shenzhen, China

Other offices

Wuhan

Founders

曾昭志 (Zeng Zhaozhi), 陈宏亮, 张苏利

Team size

500+ (per the vendor's about page)

Customers named by the vendor

翠华餐厅, 水墨田塬, 香他她, 面点王, 陈华勇麻辣烫

Security and compliance

CMMI Level 3

Support

The vendor lists a 400-060-5200 hotline, 24/7 after-sales service and more than 1,000 local service points.

Vendor

Kemai (科脉)

Built for

Restaurants, Food retail

Focus

Food-specific

Status

Active

Website

kemai.com.cn

Also listed in

Multi-Unit & Enterprise Restaurant Operations

• gastronovi Office

  gastronovi Office is a cloud back office and point of sale for restaurants from Bremen, Germany, sold as modules you combine: till, kitchen monitor, cash book, inventory, costing, purchasing, time tracking, table reservation, ordering, loyalty and card payments.

  Listed as best for: Restaurants and cafes in Germany, Austria and Switzerland; Franchises and multi-site operators.

• Restaurant365

  Restaurant365 (R365) is cloud back-office software for restaurants that combines restaurant-specific accounting, inventory and purchasing, scheduling and time tracking, payroll and HR in one system.

  Runs on Web, iOS and Android, against Web for Kemai Cloud Restaurant SaaS.

• LINGA rOS

  LINGA is a cloud-based restaurant operating system that covers the point of sale, kitchen display, online ordering, inventory, staff scheduling, loyalty and delivery driver tools in one platform.

  Runs on Web, iOS and Android, against Web for Kemai Cloud Restaurant SaaS.

• Restroworks

  Restroworks is a unified cloud-based restaurant technology platform serving over 25,000 restaurants in 50+ countries.

  Runs on Web, iOS and Android, against Web for Kemai Cloud Restaurant SaaS.

Side-by-side tables built from the same profile data.

• Kemai Cloud Restaurant SaaS vs gastronovi Office
• Kemai Cloud Restaurant SaaS vs LINGA rOS
• Kemai Cloud Restaurant SaaS vs Restaurant365
• Kemai Cloud Restaurant SaaS vs Restroworks
• Kemai Cloud Restaurant SaaS vs SynergySuite
• Kemai Cloud Restaurant SaaS vs Syrve
• Kemai Cloud Restaurant SaaS vs gastronovi Office vs Restaurant365
• Kemai Cloud Restaurant SaaS vs gastronovi Office vs LINGA rOS vs Restaurant365

These points were not confirmed when this page was written.

• Prices
• Mobile apps
• Contract term
• Named payment and delivery integrations for the SaaS edition
• Funding amount (a Tencent strategic investment is stated)

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage, product listhttps://www.kemai.com.cn/
2. Cloud restaurant SaaS product pagehttps://www.kemai.com.cn/ProductsStd-detail/id-40.html
3. Group edition and delivery integrationshttps://www.kemai.com.cn/ProductsStd-detail/id-39.html
4. Restaurant solution and customershttps://www.kemai.com.cn/solution-detail/id-7.html
5. Company profilehttps://www.kemai.com.cn/about
6. Company historyhttps://www.kemai.com.cn/history
7. Addresses and contacthttps://www.kemai.com.cn/ContactStd.html
8. English retail pagehttps://www.kemai.com.cn/en/