Loyalzoo

• Independent cafes, restaurants and shops

  Loyalty programme, promotions and memberships with no app download needed by customers; the vendor says it is built for small and medium businesses.

• Venues selling memberships or clubs

  Subscriptions with automated recurring payments, for example coffee or wine clubs listed among its customers.

• Businesses on Clover, Square or Epos Now

  Integrates with these tills so points are awarded automatically from sales.

• Points and stamp loyalty

  Customisable points or stamp values that reward visits, total spend or specific items.

• Tiered rewards

  Multiple reward levels to encourage extra spend (Smart plan).

• Special treats

  Birthday rewards, double-points days and lucky draws.

• Marketing messages

  SMS, email and push notifications for promotions and points updates, manual or automated.

• Smart Groups and targeted promotions

  Self-updating customer segments defined in natural language, with group-specific promotions and rewards (Smart plan).

• Subscriptions and memberships

  Recurring paid memberships with automated retries and updates for declined or expired cards.

• Card on file and split payments

  Stored cards for one-off or recurring payments, and instalment payments for larger purchases.

• Wallet passes and branded app

  Apple and Google wallet passes and a branded mobile web app for customers.

• Merchant dashboard

  Dashboard for programme performance, with basic data insights on Grow and advanced on Smart.

• Payment terminal

  A card terminal from Loyalzoo that awards loyalty points automatically at payment.

• Multi-location support

  Basic on Grow and Smart; advanced on the custom-priced Multi plan with consolidated billing.

Starting price

From GBP 57 per month, excluding VAT

Pricing model

Subscription per business

Minimum contract

None; cancel at any time (vendor FAQ)

Free trial

7-day free trial

Grow is £57 + VAT per month and Smart is £127 + VAT per month (5,000 messaging credits included). Multi is custom priced. SMS needs messaging credits bought in-app on Grow. Subscription payments carry transaction fees of 0 to 1% of value. The vendor says there is no contract and you can cancel at any time.

Compared with the 12 products in Loyalty & Rewards that have a profile on this site. These figures describe the category. They are not a recommendation.

• Names 9 integrations. The median in this category is 8.
• Has a free trial. All 5 products in this category that say whether they have a free trial do.
• Lists Web only. Among the 12 products in this category that state their platforms, 3 list an iOS app and 3 list an Android app.
• The category's 10 most-named integration partners are Toast, Shopify, Square, Zapier, Clover, iiko, Lightspeed, NCR, Olo, Brink. Of these, this product's listing names Shopify, Square, Zapier, Clover.

Other

ShopifyZapier

Point of sale

CloverEpos NowGoDaddy – PoyntMX POSPaxSquareSunmi

Loyalzoo also runs stand-alone on any device, without a POS integration.

Platforms

Web

Hardware

No extra hardware for integrated ePOS use. Stand-alone use runs on computers, tablets or smartphones and most touchscreen tills, with a stable internet connection. Loyalzoo also offers its own payment terminal.

The vendor says thousands of SMBs use it in over 50 countries but does not list them. Contact numbers are given for the UK and USA.

Company

Loyal Zoo Ltd

Registration

Registered in England and Wales, company number 8398662

Headquarters

London, United Kingdom

Founders

Mark Ryan, Massimo Sirolla

Customers named by the vendor

Pinkies Up Beer & Wine, Bare Bones Butcher, Allegiance Coffee

Security and compliance

PCI compliance for card on file (vendor statement)

Support

Help centre and contact form; the vendor says a team member replies within 24 hours. Phone numbers are given for the UK and USA.

Built for

Restaurants, Cafés, Bars

Focus

Food-specific

Status

Active

Website

loyalzoo.com

Also listed in

Branded Restaurant App Builder

• TapMango

  TapMango is a loyalty and customer engagement platform for small and mid-sized food and retail businesses.

  Runs on Web, iOS and Android, against Web for Loyalzoo.

• Como

  Como is a customer loyalty and engagement platform for restaurant, cafe and retail brands.

  Names 16 integrations, against 9 for Loyalzoo.

• Fidelimax

  Fidelimax is a Brazilian loyalty platform that lets small and mid-sized retailers, restaurants and service businesses run points and cashback programs.

  Runs on Web, iOS and Android, against Web for Loyalzoo.

• Stamp Me

  Stamp Me is a digital stamp-card loyalty app and merchant platform that replaces paper punch cards.

  Starts at GBP 39 per month, against GBP 57 per month, excluding VAT for Loyalzoo. The two prices are quoted on different terms.

Side-by-side tables built from the same profile data.

• Loyalzoo vs Fidelimax
• Loyalzoo vs Stamp Me
• Loyalzoo vs TapMango
• Loyalzoo vs Thanx
• Loyalzoo vs Como
• Loyalzoo vs Loystar
• Loyalzoo vs Fidelimax vs Stamp Me
• Loyalzoo vs Fidelimax vs Loystar vs Stamp Me

These points were not confirmed when this page was written.

• Founding year
• Funding
• Team size
• Interface languages
• Named countries
• Native mobile apps for merchants
• Security certifications beyond PCI mention

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage: features, customers, reachhttps://loyalzoo.com/
2. Plans and priceshttps://loyalzoo.com/pricing/
3. POS integrationshttps://loyalzoo.com/integrations/
4. Requirements, contract, datahttps://loyalzoo.com/faq/
5. Positioning and foundershttps://loyalzoo.com/why-loyalzoo/
6. Payment terminalhttps://loyalzoo.com/payments/
7. Team titleshttps://loyalzoo.com/team/
8. Address, company number, supporthttps://loyalzoo.com/contact/
9. Legal entityhttps://loyalzoo.com/terms-conditions/