Lunchbox

Lunchbox is an enterprise online ordering platform for restaurant chains. It covers branded web and app ordering, catering, loyalty, marketing campaigns and third-party delivery order aggregation on one system that connects to major POS systems. It is sold to multi-location brands, with a separate self-serve offer for restaurants with one or two locations.

Last reviewed

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Home page of Lunchbox's website
Lunchbox's website on 30 September 2026
Best for
Multi-location restaurant chains, Brands with a catering business
Pricing
Quote only
Runs on
Web

Who it is for

  • Multi-location restaurant chains

    The vendor positions the platform for enterprise brands with ordering, catering, loyalty and marketing in one system.

  • Brands with a catering business

    Built-in B2B catering with house accounts, tax-exempt handling and back-office order entry.

  • Restaurants with one or two locations

    The homepage offers a separate self-serve online ordering tile for 1-2 locations that it calls free.

What it does

  • Branded web and app ordering

    Fully branded web ordering and a custom mobile app where guests order, earn loyalty points and get offers.

  • Catering suite

    Corporate catering ordering with house accounts, invoices and statements, tax-exempt status and back-end order entry.

  • Order aggregation

    Sends DoorDash, Uber Eats, Grubhub and other marketplace orders straight to the POS, and manages menus across marketplaces.

  • Menu and pricing control

    Update marketplace menus, prices and 86'd items by location or brand, with channel-specific pricing.

  • Global throttling

    Limit orders by volume, time of day or spend, store by store.

  • Marketing CRM

    Email, SMS and push campaigns with journey builder and segments from over 40 ordering data points.

  • Loyalty

    Unifies online and in-store loyalty, or connects to third-party programs such as Punchh and Paytronix.

  • Gift cards

    Branded e-gift cards inside the app and website, with autoloading and corporate pooling.

  • Subscriptions

    Configurable subscription programs with discounts across app and web.

  • Dispute manager

    The vendor lists a tool for automating third-party order disputes.

  • Open API

    API and integration marketplace for connecting POS, loyalty, delivery and marketing tools.

Pricing

Pricing model
Quote only
Free plan
Yes

Enterprise pricing is not published; the vendor sells through demos. The homepage tile for restaurants with 1-2 locations calls the self-serve online ordering offer free and says it avoids fees.

How it compares

Compared with the 111 products in Online Ordering System that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 15 integrations. The median in this category is 6.
  • Has a free plan. 18 of the 29 products in this category that say whether they have a free plan do.
  • Lists Web only. Among the 110 products in this category that state their platforms, 56 list an iOS app and 56 list an Android app.
  • The category's 10 most-named integration partners are Stripe, Square, Deliverect, Toast, Apple Pay, Uber Direct, Google Pay, Lightspeed, PayPal, Clover. Of these, this product's listing names Toast.

Works with

Delivery
DoorDashUber EatsDeliverThatFlyBuy
Other
Google AdsFacebookSegmentHubSpotCustomer.io

The vendor says it integrates with every major POS and lists 100+ tech partners.

Where and how it runs

Platforms
Web
Apps
Branded restaurant app: Custom white-label ordering app for each brand

No country list is published.

The company

Founders
Nabeel Alamgir
Customers named by the vendor
16 Handles, Bareburger, Clean Juice, Wing Shack, Summit Coffee

Security and support

Support
A support centre is linked from the site; no support hours are stated.

Listing details

Headquarters
United States
Built for
Restaurants, Cafés, Bars
Focus
Food-specific
Status
Active
Website
lunchbox.io
  • Mobi2Go

    Mobi2Go is now marketed as MOBI, a restaurant online ordering platform that also covers in-venue ordering, kiosks, loyalty, marketing and analytics.

    Runs on Web, iOS and Android, against Web for Lunchbox.

  • Tillster

    Tillster is a digital ordering and guest-engagement platform for large restaurant chains.

    Names 22 integrations, against 15 for Lunchbox.

  • Restolabs

    Restolabs is a commission-free online ordering platform for restaurants.

    Does not have a free plan. Lunchbox does.

  • Flipdish

    Flipdish is an Irish restaurant technology company that sells branded online ordering (website and mobile app), a POS with kitchen display, handheld POS, self-service kiosks, payments and marketing tools, plus an AI phone agent.

    Does not have a free plan. Lunchbox does.

What we could not confirm

These points were not confirmed when this page was written.

  • Pricing
  • Countries and languages
  • Security certifications
  • Funding and investors
  • HQ and founding year
  • Contract terms

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Overviewhttps://lunchbox.io
  2. Orderinghttps://lunchbox.io/ordering
  3. Marketinghttps://lunchbox.io/marketing
  4. Loyaltyhttps://lunchbox.io/loyalty
  5. Cateringhttps://lunchbox.io/catering
  6. Aggregationhttps://lunchbox.io/lunchbox-order-aggregation
  7. Open API and integrationshttps://lunchbox.io/open
  8. Leadershiphttps://lunchbox.io/company-and-investors
  9. Customershttps://lunchbox.io/clients