Mapal OS

• Multi-site restaurant and hospitality groups

  Mapal pitches one connected platform for people, compliance and operations across sites, with central rollout of procedures and reporting across locations.

• Contract caterers and catering groups

  The food and beverage product is described for contract catering, with central production plans, supplier management and stock control; Compass Group Norway is quoted on the site.

• Teams with high staff turnover that need training and compliance tracking

  The restaurants page focuses on onboarding, short training modules, rotas and site checklists for part-time and zero-hours teams.

• Shift scheduling

  Builds workforce schedules from past sales, with multi-site labour quotas and shift swaps between sites.

• Time and attendance

  Clock-in codes assigned to business units, worked-time and rest-period tracking and holiday and absence requests.

• Team management and e-signing

  Keeps employee records and documents in one place, with digital signatures for contracts and timesheets.

• Learning management (Flow Learning)

  An LMS for hospitality with eLearning courses, content authoring in multiple languages, appraisals and career mapping.

• Digital checklists and compliance

  Role-based checklists, daily task schedules, deviation management and audit reports across sites, including temperature tracking.

• Inventory and stock management

  Tracks stock, expiry dates and movements, with POS integration so future order lists update as dishes are sold.

• Menu intelligence and recipe costing

  Shows popular and profitable items, tracks allergen and nutritional information and calculates real-time food costs.

• Waste management

  Reports food waste by site and can link sorting tables and bins to weighing scales to track it.

• Central production and supplier management

  Central production plans with real-time updates and supplier, product and price management in one place.

• Facilities and maintenance management

  Tracks assets and work orders across sites, with preventative maintenance and external vendors notified of work orders.

• Review and reputation management

  Collects reviews from major platforms in one dashboard, with sentiment analysis, automated responses and surveys.

• Employee app (Mapal One)

  One app for staff to see shifts, request time off, complete training and daily tasks, and read company news.

• AI assistant and forecasting

  Forecasts demand by location, shift and station, generates schedules and offers a chat assistant to help use the system.

Pricing model

Quote only

Mapal publishes no prices. The site directs buyers to book a demo, and no free plan or trial is mentioned.

Compared with the 23 products in All-in-One Restaurant Management Platform that have a profile on this site. These figures describe the category. They are not a recommendation.

• Names 12 integrations. The median in this category is 12.
• Lists Web only. Among the 22 products in this category that state their platforms, 13 list an iOS app and 12 list an Android app.
• The category's 10 most-named integration partners are Stripe, Uber Eats, ADP, Deliverect, Deliveroo, Oracle Micros, Toast, WhatsApp, Clover, Just Eat. Of these, this product's listing names ADP.

Other

Microsoft Dynamics 365Microsoft Power BIQlikViewSAPZoho AnalyticsADPdvoreebrizanumieryoozatisaBAYZAT

Names come from the partner logos on the integrations page. The page groups integrations under Analytics & Business Intelligence, Communication tools, Inventory & Procurement, Learning Management Systems, Payroll & HR software, POS and Workforce Management, but does not show which partner sits in which group, so types are not assigned except where the partner's product is named.

Available in

United Kingdom, France, Spain, Portugal, Sweden, Norway

Languages

English, French, Spanish, Portuguese, Swedish, Norwegian

Platforms

Web

Apps

Mapal One: Employee app for shifts, training, tasks, news and communication. Mapal Manager: Manager app for workforce tasks

The site has region versions for these six countries plus a global English version. The contact page says Mapal has offices across Europe and also works internationally through partners and regional teams.

Company

Mapal SOFTWARE, S.L

Other offices

Madrid, Edinburgh, Paris, Stockholm

Customers named by the vendor

Levy Restaurants, Compass Group Norway, Espresso House, The London Cocktail Club, Bastard Burgers

Security and compliance

Published information security policy (Mapal SOFTWARE, S.L), Hosted on Microsoft Azure infrastructure

Support

Support through a contact form and a knowledge base, with in-app knowledge bases, how-to guides, expert guidance and self-service onboarding.

Vendor

MAPAL

Headquarters

Germany

Built for

Restaurants, Hotel F&B

Focus

General-purpose, used in food businesses

Status

Active

Website

mapal-os.com

Also listed in

Energy, Utilities & Facilities Management for Food Businesses

• SynergySuite

  SynergySuite is a modular back-of-house platform for multi-unit restaurant brands.

  Runs on Web, iOS and Android, against Web for Mapal OS.

• Nory

  Nory is cloud software for restaurant operations that combines sales forecasting, staff scheduling, inventory, payroll and reporting in one system.

  Runs on Web, iOS and Android, against Web for Mapal OS.

• Caspeco

  Caspeco is a Nordic and European restaurant system combining point of sale, table and activity booking, staff management with scheduling and payroll, and analytics.

  Names 14 integrations, against 12 for Mapal OS.

• Altametrics

  Altametrics is a cloud back-office suite for restaurants covering employee scheduling, time clock and payroll prep, inventory and purchasing, business intelligence, accounting automation and food safety checklists.

  Runs on Web, iOS and Android, against Web for Mapal OS.

Side-by-side tables built from the same profile data.

• Mapal OS vs LINGA rOS
• Mapal OS vs Nory
• Mapal OS vs SynergySuite
• Mapal OS vs Altametrics
• Mapal OS vs Caspeco
• Mapal OS vs Vita Mojo
• Mapal OS vs Nory vs SynergySuite
• Mapal OS vs Caspeco vs Nory vs SynergySuite

These points were not confirmed when this page was written.

• Any price, plan or trial terms (quote only)
• Founding year, headquarters, funding and team size
• Customer and site counts: the press page says 45,000+ sites in 54+ countries while the Mapal One page says 100k+ sites across 40 countries, so neither is recorded
• Which integration belongs to which category, and whether POS integrations cover the major POS brands
• Native app store listings and supported mobile platforms
• Security certifications (only an information security policy is published)
• Energy management features (none found on the vendor's site)

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage: products, customers, regionshttps://mapal-os.com/
2. Platform overview and AIhttps://mapal-os.com/mapal-os/
3. Employee apphttps://mapal-os.com/mapal-os/mapal-one/
4. Workforce managementhttps://mapal-os.com/solutions/workforce/
5. Learninghttps://mapal-os.com/solutions/flow-learning/
6. Compliance checklistshttps://mapal-os.com/solutions/compliance/
7. Food and beverage inventoryhttps://mapal-os.com/solutions/easilys-fb/
8. Facilities and maintenancehttps://mapal-os.com/solutions/facilities/
9. Reputation managementhttps://mapal-os.com/solutions/reputation/
10. Integration logoshttps://mapal-os.com/solutions/integrations/
11. Restaurant fit and supporthttps://mapal-os.com/industries/restaurants/
12. Company missionhttps://mapal-os.com/company/
13. Officeshttps://mapal-os.com/company/press-centre/
14. Availability and supporthttps://mapal-os.com/company/contact/
15. Legal entity and security policyhttps://mapal-os.com/security-policy/