SynergySuite

SynergySuite is a modular back-of-house platform for multi-unit restaurant brands. Its modules cover inventory, purchasing, AI forecasting, scheduling, reporting, operations checklists, food safety, cash management and HR, all fed by the restaurant's POS. It is sold to corporate chains, franchisors and multi-unit franchisees, with founders from Ireland and headquarters in Utah.

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Home page of SynergySuite's website
SynergySuite's website on 30 September 2026
Best for
Multi-unit franchise and corporate restaurant chains, Franchisors wanting visibility across franchisees
Pricing
Subscription per location
Runs on
Web, iOS, Android

Who it is for

  • Multi-unit franchise and corporate restaurant chains

    The vendor says the software works best for concepts with about 20 or more locations and shows unit-level food and labour cost in real time.

  • Franchisors wanting visibility across franchisees

    Customers quoted on the site use it to compare franchisees and segment by region.

  • Operators who want food cost and waste control

    Live theoretical inventory depletion, actual versus theoretical variance, recipe management and electronic purchasing on POS data.

Less suited to: Small operators with few sites: SynergySuite says it works best for multi-unit concepts, typically with 20 or more locations.

What it does

  • Inventory management

    Real-time theoretical depletion from POS data, mobile counts with unit conversion, variance and margin analysis and recipe management.

  • Purchasing

    Electronic ordering by EDI or email, automatic orders, approvals, order restrictions to menu ingredients, invoice matching and price updates.

  • AI Ordering

    Suggests how much to order and when, based on forecasts and sales data.

  • AI forecasting

    Forecasts sales, guest counts and checks using history, seasonality, weather and events; managers review recommendations.

  • Labour and scheduling

    Builds schedules from forecast sales, with availability, shift swaps, time off, overtime alerts and labour compliance tracking.

  • Reporting and analytics

    Real-time sales, profitability and cost reports across locations, pulling data from POS, accounting and suppliers.

  • Operations checklists

    Custom tasks and checklists, recurring tasks, assignments, non-compliance alerts and shift notes.

  • Food safety

    Bluetooth thermometer temperature logs, automatic HACCP logs, corrective actions, delivery temperature checks and equipment alerts.

  • Cash management

    Tracks cash from drawer to deposit with digital cash sheets, reconciliation, over and short alerts and sign-offs.

  • HR software

    Recruiting, onboarding, training tracking, staff lifecycle and payroll processing across locations.

  • Mobile apps

    Manager app for admin tasks on the go, an employee scheduling app called Cover and a clocking app.

Pricing

Pricing model
Subscription per location

No prices are published. The plans page says pricing is per location per month depending on locations and modules, with discounts by volume. It describes three plans (a full platform, a popular-module bundle and a core-features plan), a one-time implementation cost for configuration and training, no extra cost for upgrades, and unlimited user and device licences.

How it compares

Compared with the 23 products in All-in-One Restaurant Management Platform that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 39 integrations. The median in this category is 12.
  • One of 13 products in this category with an iOS app. One of 12 products in this category with an Android app. 22 products in this category state their platforms.
  • The category's 10 most-named integration partners are Stripe, Uber Eats, ADP, Deliverect, Deliveroo, Oracle Micros, Toast, WhatsApp, Clover, Just Eat. Of these, this product's listing names ADP, Oracle Micros, Toast.

Works with

Accounting
AccessNetSuiteQuickBooksSageSAPXeroGreat PlainsIntacct
Other
Sightline OS
Suppliers
SyscoUS FoodsAramarkBrakesGordon Food ServiceReinhartCheney BrothersBen E. Keith

The integrations page shows POS, accounting, payroll, supplier and HR partners as logos only; supplier logos include many regional distributors not listed here. Any POS not shown can be requested.

Where and how it runs

Customers in
United States, Ireland, United Kingdom, Canada
Platforms
Web, iOS, Android
Apps
SynergySuite Manager: Full admin app for managers: checklists, reports, inventory, scheduling, purchasing. Cover: Employee scheduling app. Clocking: Employee clock-in app
Hardware
Works on desktop, mobile and tablet. Food safety uses Bluetooth thermometers. It is not a POS and connects to the existing one.

SynergySuite does not list where it sells. This comes from offices in the US, Ireland, UK and Montenegro and press headlines naming Canadian and Central American (BIA Foods) customers.

The company

Founded
2011
Headquarters
Sandy, Utah, United States
Other offices
Dublin, Ireland, Podgorica, Montenegro
Funding
  • Growth round, $12M, August 2025 (Oyster Capital, First Analysis, Lago Innovation)
  • Series A, January 2019 (First Analysis, Oyster Capital)
Customers named by the vendor
Tropical Smoothie Cafe, Shipley Do-Nuts, Church's Chicken, Ampler Chicken, Costa Vida, Wayback Burgers, BIA Foods, Rice and Noodle, Grupo QZCR

Security and support

Security and compliance
GDPR and US state privacy (CCPA, CPA, CDPA) commitments
Support
Technical support is by phone, email and a support site, with US and EU numbers.
  • Restaurant365

    Restaurant365 (R365) is cloud back-office software for restaurants that combines restaurant-specific accounting, inventory and purchasing, scheduling and time tracking, payroll and HR in one system.

    Names 15 integrations, against 39 for SynergySuite.

  • Nory

    Nory is cloud software for restaurant operations that combines sales forecasting, staff scheduling, inventory, payroll and reporting in one system.

    Names 16 integrations, against 39 for SynergySuite.

  • Altametrics

    Altametrics is a cloud back-office suite for restaurants covering employee scheduling, time clock and payroll prep, inventory and purchasing, business intelligence, accounting automation and food safety checklists.

    Names 19 integrations, against 39 for SynergySuite.

  • Mapal OS

    Mapal OS is a modular back-of-house platform for restaurants, hotels and contract caterers.

    Runs on Web, against Web, iOS and Android for SynergySuite.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or plan tier
  • Names of the three plans
  • Contract term and renewal
  • Legal entity and registration number
  • Founders
  • Team size
  • Security certifications
  • Interface languages

2 more not listed here.