Nextep Systems

Nextep Systems, now 'Nextep, a Global Payments company', sells self-order technology for restaurants: self-order kiosks, a touchscreen drive-thru, mobile ordering, a point of sale, order management, digital menu boards and a cloud back office called myNextep. The vendor says its technology is being renamed Genius by Global Payments. It targets quick-service and fast-casual chains, food-service management operators and convenience stores.

Now operating as 'Nextep, a Global Payments company'; technology being repositioned as 'Genius by Global Payments'.

Last reviewed

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Home page of Nextep Systems's website
Nextep Systems's website on 30 September 2026
Best for
Quick-service and fast-casual restaurant chains, Food-service management operators
Pricing
Quote only
Runs on
Web

Who it is for

  • Quick-service and fast-casual restaurant chains

    Kiosks, drive-thru, mobile ordering and POS all managed from one back office, so menus and prices change across every order point at once.

  • Food-service management operators

    Positioned to help serve high volumes of people quickly with self-order kiosks, mobile ordering, POS and order management.

  • Convenience stores selling prepared food

    Guests order prepared food in store or by phone instead of using a take-a-number system.

What it does

  • Self-order kiosks

    Guest-facing kiosks with Intelligent Upsell prompts, calorie and dietary information, and order history lookup by phone number or credit card.

  • Touchscreen drive-thru

    Guests place and pay for orders on a touchscreen, with Past Order Recall; the vendor says these orders are about 15 percent higher.

  • Mobile ordering

    Mobile ordering mirrors the kiosk design so the brand looks the same on phones and in store.

  • Restaurant POS

    A point of sale that prompts staff at each ordering step; the vendor says it needs virtually no training.

  • Order management

    Shows open, closed and future orders from the POS, kiosks, mobile and drive-thru, with real-time order display and colour-coded performance indicators.

  • Digital menu boards and order status monitors

    Menu boards to promote specials and monitors that tell guests when orders are ready.

  • myNextep back office

    A cloud tool to maintain menus, get data insights and manage many locations; menu and price changes sync to all locations and order points.

  • Payments

    Payments for kiosks, counter, online and curbside from one provider, with contactless QR payments and a portal for transaction and visit data.

Pricing

Pricing model
Quote only

No prices are published; the site offers a demo request and a sales phone number.

Where and how it runs

Customers in
United States
Platforms
Web
Hardware
Nextep supplies and installs kiosks, drive-thru touchscreens and screens for each location; specific device models are not listed.

The vendor does not state where it sells. Only US contact details (Troy, Michigan and US phone numbers) appear on the site.

The company

Company
Nextep Systems, Inc.
Headquarters
Troy, Michigan, United States
Customers named by the vendor
Malibu Poke, Edenwald Retirement Community

Security and support

Support
Support by phone, email, chat, text and a web form; a dedicated project manager is assigned per project, and Nextep does installation, training and maintenance.

Listing details

Built for
Restaurants
Focus
Food-specific
Status
Acquired
Website
nextepsystems.com

Alternatives to Nextep Systems

See all 35 in Self-Order Kiosk
  • XPR POS

    XPR is a self-ordering layer that adds kiosks, mobile and QR ordering, linebusting tablets and order display boards to a restaurant's existing point of sale rather than replacing it.

    Runs on Web, iOS and Android, against Web for Nextep Systems.

  • Bite Kiosk

    Bite makes self-ordering kiosk software for quick-service and fast-casual restaurants, convenience stores and food halls.

    Listed as best for: Quick-service and fast-casual chains; Convenience stores with made-to-order food.

  • INFI

    INFI is a US platform that adds self-ordering kiosks, online and QR ordering, a branded mobile app, loyalty, kitchen display, restaurant websites and marketing on top of a restaurant's existing POS.

    Runs on Web, iOS and Android, against Web for Nextep Systems.

  • Biborne

    Biborne supplies self-order kiosks and related restaurant hardware and software: touchscreen tills, kitchen display screens, payment and printing equipment, plus a back-office called Biborne Manager.

    Listed as best for: Fast-food and fast-casual restaurants; Multi-site franchises and chains.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or contract term
  • Named integrations
  • Founding year, founders, employee count
  • Date of the Global Payments acquisition
  • Countries served
  • Security certifications and hosting details beyond Microsoft Azure
  • Hardware models