Olo Dispatch

Olo Dispatch is a delivery management product from Olo that pairs restaurant delivery orders with third-party couriers, so a restaurant can offer branded delivery on its own website and app without running a driver fleet. It connects to a network of 27+ delivery service providers and has settings for fees, transit times and refunds. Olo was taken private by Thoma Bravo in September 2025. It is sold to restaurant brands alongside Olo's ordering platform.

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Best for
Restaurant brands offering direct delivery, Multi-location brands wanting delivery coverage
Pricing
Quote only

Who it is for

  • Restaurant brands offering direct delivery

    Lets guests order from the brand's own website or app and get same-hour delivery through third-party couriers, with no driver fleet to run.

  • Multi-location brands wanting delivery coverage

    The vendor says 96% of its customers' restaurants are covered by two or more delivery providers.

What it does

  • Courier network

    Same-hour delivery through a network of 27+ delivery service providers, with the vendor saying most restaurants have a choice of two or more.

  • Automatic courier pairing

    Pairs third-party couriers with delivery orders automatically, so the restaurant does not manage its own drivers or several courier contracts.

  • Branded delivery ordering

    Guests order from the restaurant's website or app and receive delivery under the restaurant's brand.

  • Delivery fee and transit limits

    Set fee limits and maximum transit times, and choose between delivery providers and self-delivery.

  • Automated delivery rescues

    Automated handling when a delivery runs into problems, plus simple refund processing.

  • Performance analysis

    Tools to analyse delivery performance and optimise pricing.

  • Guest data ownership

    Direct delivery builds the restaurant's own guest database rather than a marketplace's.

Pricing

Pricing model
Quote only

No prices are published; the page directs visitors to request a demo or talk to sales.

Where and how it runs

Customers in
United States
Languages
English

The Dispatch page speaks of nationwide delivery coverage and the about page of 'America's most-loved brands'; Olo does not publish a country list for Dispatch.

The company

Company
Olo Inc.
Founded
2005
Founders
Noah Glass
Customers named by the vendor
Another Broken Egg Cafe, Bahama Buck's, Modern Market, Showmars, Zoup! Eatery

Security and support

Support
Olo has a customer dashboard login, a help centre and a support page; support hours are not stated on the vendor's site.

Listing details

Vendor
Olo
Headquarters
United States
Built for
Restaurants, Cafés, Bakeries
Focus
Food-specific
Status
Active
Website
olo.com

Alternatives to Olo Dispatch

See all 24 in Delivery Management & Dispatch

  • Shipday

    Shipday is delivery management software for businesses that deliver their own orders.

    Listed as best for: Restaurants and pizzerias running their own delivery; Multi-location delivery brands.

  • Cartwheel

    Cartwheel is delivery management software for restaurant chains and catering brands.

    Listed as best for: Enterprise restaurant chains; Pizza restaurants.

  • DeliverLogic

    DeliverLogic is white-label delivery and online ordering software.

    Listed as best for: Independent and regional restaurants wanting commission-free ordering; Local delivery services.

  • Delivery Biz Pro

    Delivery Biz Pro is a cloud platform for local businesses that deliver on a recurring basis, such as farms, dairies, food hubs, meal delivery and water delivery.

    Listed as best for: Farms, dairies and CSA programs; Food hubs, boutique grocers and meal delivery businesses.

Compare Olo Dispatch

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What we could not confirm

These points were not confirmed when this page was written.

  • Prices
  • Names of the delivery service providers
  • Headquarters location
  • Contract terms
  • Countries beyond the US

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Product pagehttps://www.olo.com/dispatch
  2. Company history, founder, scalehttps://www.olo.com/about-us
  3. Acquisition by Thoma Bravohttps://www.olo.com/thoma-bravo-completes-acquisition-of-olo
  4. Partner directory examplehttps://www.olo.com/partners/toast