Shipday
Shipday is delivery management software for businesses that deliver their own orders. Orders come into one dashboard and can be assigned to your own drivers or third-party couriers, routed, tracked live and confirmed with photo or signature. Customers get tracking links and text updates. It is sold to restaurants, pizzerias, retailers, e-commerce shops and courier companies.
Last reviewed
- Best for
- Restaurants and pizzerias running their own delivery, Multi-location delivery brands
- Pricing
- From USD 39 per month
- Runs on
- Web, iOS, Android
Who it is for
Restaurants and pizzerias running their own delivery
Assign orders to your own drivers, send live tracking to guests and collect Google reviews after delivery.
Multi-location delivery brands
The Business AI plan adds an enterprise dashboard for multiple locations, and Enterprise adds multi-brand consolidated billing.
Small operators starting out
A free plan covers up to 300 orders a month and 10 drivers.
What it does
Order dashboard and dispatch
Brings orders into one dashboard and assigns them to drivers manually or automatically.
Route optimization
Plans routes for drivers; the vendor says it can make deliveries up to 30% faster.
Driver mobile app
App for drivers with order details, routes, chat and proof of delivery.
Live tracking and customer updates
Live driver tracking, text notifications and delivery confirmation by text and email for customers.
Proof of delivery
Photos, signatures and delivery timestamps.
Third-party courier access
Send deliveries to outside delivery services from within Shipday (Elite plan and above; US, Canada and Australia).
Refund collection
Handles eligible refund claims when third-party deliveries go wrong.
Branded tracking and driver app
Custom-branded tracking pages, order forms and driver app, with promotions on the tracking page.
Review management
Requests Google reviews after delivery, routes unhappy feedback privately and drafts replies with an AI agent.
AI agents and AI receptionist
AI agents for dispatch, reviews and coaching, and an AI receptionist that answers phone orders.
Reports and analytics
Reports on sales, delivery and driver performance, with custom reporting on higher plans.
Driver payment calculation
Calculates what to pay drivers.
Geo-fencing
Location control for order accuracy on the Business AI plan.
API and webhooks
API and webhook access from the Professional plan.
Pricing
- Starting price
- From USD 39 per month
- Pricing model
- Subscription per location
- Free plan
- Yes
Plans: Free (up to 300 orders a month, 10 drivers, 1 dispatch account); Professional from $39 a month (300 orders included, $0.04 per extra order, unlimited drivers); Elite from $99 a month (branded tracking and driver app, third-party couriers); Business AI from $349 a month (1,000 orders included, $0.25 per extra order); Enterprise from $3,499 a month. Pricing depends on monthly order volume.
How it compares
Compared with the 13 products in Delivery Management & Dispatch that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 30 integrations. The median in this category is 4.
- Has a free plan. All 4 products in this category that say whether they have a free plan do.
- One of 5 products in this category with an iOS app. One of 5 products in this category with an Android app. 12 products in this category state their platforms.
- The category's 10 most-named integration partners are Square, Deliverect, DoorDash, Olo, Shopify, Stripe, Toast, Chowly, ChowNow, Flipdish. Of these, this product's listing names Square, DoorDash, Shopify, Toast, ChowNow, Flipdish.
Works with
- Loyalty
- Incentivio
The integrations page lists more than these; the names above are written as the vendor writes them. It also offers an API and a form to request new integrations.
Where and how it runs
- Customers in
- United States, United Kingdom, Honduras, Barbados
- Languages
- English, Spanish, French, Italian, Portuguese, Turkish, Russian, German, Romanian
- Platforms
- Web, iOS, Android
- Apps
- Shipday: Driver and dispatch app
Inferred from customer locations in the case studies on the home page; the courier integrations list US, Canada, UK and Australia regions. The vendor states no country list.
The company
- Company
- Shipday, Inc.
- Registration
- Delaware corporation
- Customers named by the vendor
- Pizza My Heart, Romeo's Pizza, Little Italy, Zeppe's Pizzeria, Pizza Guys, Manjaros, Steak Out, KFC, La Familia Katonah, General Tso's, Lady Lee, Wanisa
Security and support
- Support
- Support by email and phone, 9 am to 6 pm Pacific, Monday to Saturday; 24/7 chat support on higher plans.
Listing details
- Headquarters
- United States
- Built for
- Restaurants, Cafés, Bakeries
- Focus
- Food-specific
- Status
- Active
- Website
- shipday.com
Alternatives to Shipday
See all 24 in Delivery Management & DispatchCartwheel
Cartwheel is delivery management software for restaurant chains and catering brands.
Names 12 integrations, against 30 for Shipday.
Vromo
Vromo is delivery management software for restaurants that run their own drivers.
Runs on Web, against Web, iOS and Android for Shipday.
DeliverLogic
DeliverLogic is white-label delivery and online ordering software.
Starts at USD 99 per month, against USD 39 per month for Shipday.
DelivApp
DelivApp is white-label software for online ordering, delivery dispatch and courier management.
Starts at USD 1299 per month, against USD 39 per month for Shipday.
Compare Shipday
What we could not confirm
These points were not confirmed when this page was written.
- Founding year and headquarters
- Funding
- Employee count
- Contract terms
- Security certifications
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Home page, customers, featureshttps://www.shipday.com/
- Plans and priceshttps://www.shipday.com/pricing
- Integrationshttps://www.shipday.com/integrations
- Review managementhttps://www.shipday.com/features/review-management
- Legal entityhttps://www.shipday.com/terms