OpenWrench

OpenWrench is facilities maintenance software for multi-location businesses such as restaurant chains, retailers and gym groups. Store staff report repairs, operations teams track work orders, quotes and invoices, and outside service providers are invited to work in the same system for free. It replaces phone, email and spreadsheet handling of maintenance across sites.

Last reviewed

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Home page of OpenWrench's website
OpenWrench's website on 30 September 2026
Best for
Multi-location restaurant chains, Hospitality groups with many sites
Pricing
Quote only
Runs on
Web

Who it is for

  • Multi-location restaurant chains

    The vendor's blog says it suits restaurant chains that want vendor-neutral maintenance software with no invoice markups.

  • Hospitality groups with many sites

    A case study describes Northland Properties, with 60+ hotels and 150+ restaurants, using it to standardise work orders and vendor communication.

  • Facilities teams working with outside contractors

    Service providers join free, are listed in a WrenchHub directory and can quote and invoice through the platform.

Less suited to: Single-site restaurants: the vendor's own comparison post says it is the best fit for operators with 20+ locations.

What it does

  • Issue tracking

    Report and track facilities and IT problems at each location from a phone or computer.

  • Planned maintenance

    Automatically creates, dispatches and tracks work orders for recurring maintenance.

  • Asset management

    A database of equipment with warranty status.

  • Site inspections

    Custom walkthrough checklists assigned to staff or third-party vendors.

  • Real-time messaging

    Chat with location staff, service providers and teammates, with photo and video sharing.

  • Vendor management

    A preferred list of service providers per location with performance tracking.

  • Proposals

    Collect multiple quotes for larger projects and route them for internal approval.

  • Invoicing

    Vendors submit invoices in the platform and accounts payable can pay them faster.

  • Analytics

    Analysis of invoice and work order data to find cost and service improvements.

  • WrenchHub service provider directory

    Free listing for commercial service providers, who can then be invited to customers' private networks.

Pricing

Pricing model
Quote only

No price is published; the site offers a demo request. The vendor's own blog describes pricing as quote-based and requiring a sales call. Service providers use the platform free of charge and are not charged markups on invoices.

Works with

Accounting
Microsoft Dynamics 365

The Northland case study says approved invoices flow to accounting through Microsoft Dynamics 365. No integrations page is listed on the vendor's site.

Where and how it runs

Customers in
United States, Canada
Platforms
Web
Hardware
None stated.

The homepage says it is trusted by top brands across the U.S. and Canada.

The company

Headquarters
San Francisco, United States
Customers named by the vendor
Canopy Growth, Gold's Gym SoCal, Native Roots, Northland Properties, Pet Supermarket

Security and support

Support
Training articles (OpenWrench University) and a demo request; the vendor's blog mentions responsive support and white-glove onboarding.

Listing details

Built for
Restaurants
Focus
Food-specific
Status
Active
Website
useopenwrench.com

Alternatives to OpenWrench

See all 8 in Energy, Utilities & Facilities Management for Food Businesses

  • GridPoint

    GridPoint sells an energy management system for commercial buildings that monitors and controls HVAC, lighting, refrigeration and other equipment, using its own hardware and software.

    Listed as best for: Multi-site restaurant chains; Retail and convenience chains with refrigeration and lighting.

  • SiteSage (Powerhouse Dynamics)

    Powerhouse Dynamics sells IoT platforms, SiteSage and the newer Open Kitchen, that connect thermostats, HVAC, refrigeration sensors and kitchen equipment across many sites.

    Listed as best for: Multi-unit restaurant brands; Convenience store chains.

  • 86 Repairs

    86 Repairs is a repair and maintenance management service for multi-unit restaurant operators.

    Runs on Web, iOS and Android, against Web for OpenWrench.

  • Ecotrak

    Ecotrak is facility management and maintenance software for multi-location service businesses, with restaurants as a lead industry.

    Runs on Web, iOS and Android, against Web for OpenWrench.

Compare OpenWrench

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Actual prices
  • Company founding year, legal name, funding, team size
  • Mobile apps
  • Security certifications
  • Contract terms
  • Full integrations list
  • Countries beyond US and Canada

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: features, customershttps://www.useopenwrench.com/
  2. Service provider offerhttps://www.useopenwrench.com/supplier
  3. Case studieshttps://www.useopenwrench.com/customers
  4. Northland case study, integrationhttps://www.useopenwrench.com/customers/northland-properties-hospitality-facilities-management-software-CMMS
  5. Positioning and pricinghttps://www.useopenwrench.com/blog/best-cmms-for-restaurants
  6. Bloghttps://www.useopenwrench.com/blog
  7. Headquartershttps://www.useopenwrench.com/careers
  8. Traininghttps://www.useopenwrench.com/fm-university