86 Repairs

86 Repairs is a repair and maintenance management service for multi-unit restaurant operators. Staff report a broken item by phone, text or app, and the vendor's team checks warranty, troubleshoots and dispatches a service provider, with a portal and app tracking assets, tickets and invoices. It also sells optional preventative maintenance, invoice and IT support services. It was acquired by Parts Town in June 2026.

Last reviewed

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Home page of 86 Repairs's website
86 Repairs's website on 30 September 2026
Best for
Multi-unit quick-service and fast-casual operators, Finance and facilities teams
Pricing
Quote only
Runs on
Web, iOS, Android

Who it is for

  • Multi-unit quick-service and fast-casual operators

    The vendor says it works with quick-service and fast-casual multi-unit operators nationwide and gives them one process for repairs across locations.

  • Finance and facilities teams

    Keeps service histories and invoices in one place and supports accounts payable, so finance teams do not chase each repair.

  • Operators who want repairs handled for them

    A managed service where the vendor's support team is the single contact between restaurants and service vendors.

What it does

  • Repair requests by phone, text, app or live chat

    Frontline staff can start a repair by call, text or the mobile app, with 24/7/365 support staffed by people with restaurant experience.

  • Automatic warranty checks and troubleshooting

    The platform checks whether an asset is under warranty before service starts, and custom troubleshooting workflows aim to avoid unnecessary dispatches.

  • Vendor management

    Restaurants can keep their existing service providers, see vendor performance data and find new providers.

  • Asset and repair history tracking

    Shows assets, open issues and repair history across all locations in one place, with an activity log of communication between staff and vendors on each ticket.

  • Repair versus replace recommendations

    Gives real-time repair-or-replace advice and total cost of ownership analysis for equipment.

  • Spend reporting

    Breaks down repair and maintenance spend by category, location and vendor, with a dashboard of priority tasks and irregular spend.

  • Mobile app

    The app supports live chat with the support team, to-do lists and a stored repair history for every asset.

  • Preventative maintenance programs

    For subscribers, the vendor collects existing maintenance contracts, schedules and dispatches vendors, verifies completed work and shows a calendar of upcoming service.

  • Invoice Assurance

    Runs invoices through 10 checks, collects them within 30 days of service, routes them to the billing contact and can pay vendors directly once they match approved work.

  • IT support

    24/7 remote help for internet outages, POS problems, online ordering, delivery-platform issues, printers and phones.

  • Managed onboarding

    The vendor's team takes an equipment inventory at one visit per location and can import existing digital equipment inventories, including from a CMMS.

Pricing

Pricing model
Quote only

No prices are published; the site directs visitors to book a demo or contact the team. The vendor says it charges no markups or extra fees on service-provider invoices and describes an 86 Repairs subscription, with preventative maintenance and other services offered to subscribers.

Where and how it runs

Platforms
Web, iOS, Android
Apps
86 Repairs app: Submit service requests, chat with support, view to-do lists and repair history

The vendor says it serves restaurants across the country and one case study cites nine US states; no country list is published.

The company

Founders
Daniel Estrada (co-founder and CEO, per the press page)
Funding
  • Series A, $15.2M, July 2022
  • Funding round, $7.3M, July 2021
Customers named by the vendor
Freddy's, Castellucci Hospitality Group, 4 Rivers Smokehouse, Savory Fund, Jimmy John's (Starboard Investments), Taco John's (Paxton Keiser), Zaxby's (Unbridled Chicken), &pizza, gusto!

Security and support

Support
The vendor offers 24/7/365 support by phone, text and live chat, plus a customer support page with app downloads, a desktop portal and a help centre.

Listing details

Headquarters
United States
Built for
Restaurants
Focus
Food-specific
Status
Active
Website
86repairs.com
  • Ecotrak

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    Listed as best for: Multi-location restaurant chains; Convenience, retail and grocery operators.

  • ResQ

    ResQ is repair and maintenance software for restaurants and other multi-site facilities.

    Runs on Web, against Web, iOS and Android for 86 Repairs.

  • Sonicu

    Sonicu sells wireless temperature and environmental monitoring: sensors and hubs that send readings to its SoniCloud web platform, with alarms, audit-ready reports and a mobile app.

    Listed as best for: Restaurant kitchens needing HACCP records; School districts and K-12 food service.

  • MaintainIQ

    MaintainIQ is cloud software for multi-location operators that replaces paper logs with digital checklists, food safety and temperature checks, audits and inspections, and preventive maintenance with work orders.

    Listed as best for: Multi-location restaurant groups and franchisees; Convenience stores, hotels and grocery.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or contract term
  • Headquarters, founding year and team size (not stated on the site)
  • Named software integrations
  • Funding investors
  • Security certifications
  • Interface languages and an official list of countries served

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Product overview, customershttps://www.86repairs.com/
  2. Features, pricing stance, serviceshttps://www.86repairs.com/how-it-works/
  3. Buyer roleshttps://www.86repairs.com/benefits/restaurants
  4. Managed repair service, apphttps://www.86repairs.com/managed-services/repair-management
  5. Preventative maintenancehttps://www.86repairs.com/managed-services/preventative-maintenance
  6. Invoice featureshttps://www.86repairs.com/managed-services/invoice-assurance
  7. IT supporthttps://www.86repairs.com/managed-services/it-support
  8. Onboarding, target segmenthttps://www.86repairs.com/86-repairs-vs-cmms
  9. Partnershttps://www.86repairs.com/partners
  10. Acquisition, funding, founderhttps://www.86repairs.com/press/
  11. Company, teamhttps://www.86repairs.com/about/
  12. App, portal, help centrehttps://www.86repairs.com/customer-support