ResQ

ResQ is repair and maintenance software for restaurants and other multi-site facilities. It combines asset records, work orders, preventative maintenance, vendor sourcing, spend approvals, invoicing and analytics, plus optional IoT sensors. The company also runs its own commercial repair service in a set of North American cities, sold under the same brand.

Last reviewed

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Home page of ResQ's website
ResQ's website on 30 September 2026
Best for
Multi-location restaurant groups, Facilities and finance teams that pay many repair vendors
Pricing
Quote only
Runs on
Web

Who it is for

  • Multi-location restaurant groups

    Central repair and maintenance tracking across restaurants, with budgets and spend reporting by location.

  • Facilities and finance teams that pay many repair vendors

    Invoices from many vendors are consolidated, with approval workflows and error flags.

  • Operators who want a repair company as well as software

    ResQ also sells refrigeration, HVAC, cooking equipment, plumbing and electrical repair in ten listed metro areas.

What it does

  • Asset management

    Tags each piece of equipment with QR codes, manufacturer, serial number and warranty, and keeps its repair history and a repair-or-replace calculator.

  • Work order management

    Creates, assigns and tracks work orders on desktop or mobile, tied to the right asset, with vendors or internal technicians.

  • Guided troubleshooting

    Walks staff through preloaded or custom fix steps before a vendor is called.

  • Preventative maintenance

    Generates recurring work orders automatically by frequency and scope of work, with cost per location and completion history.

  • IoT equipment sensors

    Sensors monitor temperature and humidity on equipment such as walk-in coolers and alert on problems, with logs usable for food safety compliance.

  • Vendor network

    Access to vetted local vendors across 40+ categories for work orders.

  • Internal technician management

    Assigns work orders to in-house technicians and handymen before escalating to outside vendors.

  • Spend controls and approvals

    Sets approval thresholds by role for quotes and work orders, multi-stage invoice approval, and not-to-exceed limits for vendors.

  • Invoicing

    Consolidates vendor invoices and uses an AI check to flag duplicate, mislabeled or unusually high charges.

  • Budget management

    Allocates budgets by restaurant and category, separates operating from capital expense, and compares budget to actual and upcoming spend.

  • Insights and analytics

    Live charts across facilities and assets, plus custom reports emailed on a schedule.

  • Full-service repair

    ResQ technicians repair refrigeration, HVAC, cooking equipment, plumbing and electrical, with published rates and a 120-day labour warranty stated.

Pricing

Pricing model
Quote only

No price is published for the facilities software, which is sold through a demo. The repair-services page lists ResQ Plus, a membership at 250 USD per facility per month that includes 500 USD off a work order each month and an asset register, plus quoted plans (ResQ Maintain, ResQ Protect). That membership belongs to the repair service, so it is not treated as the software's starting price.

Where and how it runs

Available in
United States, Canada
Platforms
Web
Hardware
Optional IoT sensors for equipment monitoring.

Repair services are listed for New York, Miami, Toronto, Dallas, Houston, Austin, San Antonio, Washington DC, Maryland and Virginia. The vendor states no country list for the software.

The company

Company
Get ResQ US Ltd. and Get ResQ Ltd.
Founders
KJ Singh
Customers named by the vendor
Magnolia Bakery, Doc B's, Black Rifle Coffee, Springbone Kitchen, Blank Street Coffee, EmblemHealth, Parker Hospitality Group, Paris Baguette

Security and support

Support
A support phone line is listed on the site, and the vendor promises a confirmed repair appointment within 30 minutes and a technician on site within 24 hours for its repair service.

Listing details

Headquarters
United States
Built for
Restaurants
Focus
Food-specific
Status
Active
Website
getresq.com
  • MaintainIQ

    MaintainIQ is cloud software for multi-location operators that replaces paper logs with digital checklists, food safety and temperature checks, audits and inspections, and preventive maintenance with work orders.

    Runs on Web, iOS and Android, against Web for ResQ.

  • 86 Repairs

    86 Repairs is a repair and maintenance management service for multi-unit restaurant operators.

    Runs on Web, iOS and Android, against Web for ResQ.

  • Ecotrak

    Ecotrak is facility management and maintenance software for multi-location service businesses, with restaurants as a lead industry.

    Runs on Web, iOS and Android, against Web for ResQ.

  • Sonicu

    Sonicu sells wireless temperature and environmental monitoring: sensors and hubs that send readings to its SoniCloud web platform, with alarms, audit-ready reports and a mobile app.

    Runs on Web, iOS and Android, against Web for ResQ.

What we could not confirm

These points were not confirmed when this page was written.

  • Software price
  • Named integrations
  • Funding and headquarters
  • Security certifications
  • Mobile app availability
  • Contract terms