order smart

order smart is a German direct-ordering system for delivery restaurants. It gives a restaurant its own web shop and ordering app, an optional cloud till (YOYO POS), card payments (YOYO Pay), a self-order kiosk and marketing services such as Google Ads and loyalty. It is sold on a monthly fee with no commission on orders, and it is operated by OrderYOYO Deutschland GmbH in Berlin.

Last reviewed

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Best for
Delivery restaurants in Germany, Restaurants leaving delivery portals
Pricing
From EUR 119 per month (net)
Runs on
Web, iOS, Android

Who it is for

  • Delivery restaurants in Germany

    Pizza, doner, sushi, burger and Asian delivery shops that want their own website and app instead of paying portal commission.

  • Restaurants leaving delivery portals

    The vendor says it charges no commission on orders and positions itself as an alternative to Lieferando.

What it does

  • Web shop

    An ordering website with the restaurant's own .de or .at domain, mobile layout, vouchers and discounts.

  • Native ordering app

    A branded ordering app for iOS and Android that supports discounts and customer retention.

  • Order with Google

    Adds order buttons to the restaurant's Google listing that lead to its own menu.

  • Online payment

    Customers can pay by cash, EC card, credit card, Apple Pay, Google Pay or PayPal.

  • Order reception options

    Orders reach the restaurant through YOYO POS, e-mail or the Order Manager device, with 24/7 monitoring of order delivery.

  • YOYO POS cloud till

    A touchscreen till with built-in printer that takes online and in-store orders, with cash book, daily finance, staff settlement and customer management.

  • YOYO Pay

    Contactless card payments on a smartphone or inside YOYO POS, including drivers taking payment at the door.

  • Tap to Pay on iPhone

    Accepts contactless payments on an iPhone with the YOYO Pay app and no extra hardware.

  • Self-order kiosk

    A 22-inch Android touchscreen terminal with card reader and receipt printer, sent to the kitchen system.

  • Google Ads and Google My Business

    The vendor's marketing team sets up Google Ads campaigns and optimises the Google business listing.

  • E-mail, SMS and push marketing

    Campaigns to customers by e-mail, SMS and app push messages.

  • Loyalty programme

    Customers collect points on orders through the restaurant's own app or shop; the vendor sets up the reward tiers.

  • Print marketing

    Flyers and stickers can be ordered; a starter pack of 5000 flyers and 1000 stickers comes with each contract.

  • Partner Center

    Restaurants check revenue and change their website in one portal; a weekly invoice is issued.

Pricing

Starting price
From EUR 119 per month (net)
Pricing model
Subscription per location

Web shop 119 EUR per month, web and app shop bundle 229 EUR, web shop with YOYO POS bundle 208 EUR (all monthly, excluding VAT). The Order Manager device is 299 EUR one-off. The vendor says there is no order commission.

How it compares

Compared with the 111 products in Online Ordering System that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Its starting price is EUR 119 per month. That is above the category median of EUR 59, taken from the 7 products in this category that publish a EUR price per month. The median mixes prices quoted with and without tax, so treat it as a rough guide.
  • Names 5 integrations. The median in this category is 6.
  • One of 56 products in this category with an iOS app. One of 56 products in this category with an Android app. 110 products in this category state their platforms.
  • The category's 10 most-named integration partners are Stripe, Square, Deliverect, Toast, Apple Pay, Uber Direct, Google Pay, Lightspeed, PayPal, Clover. Of these, this product's listing names Apple Pay, Google Pay, PayPal.

Works with

Other
Google AdsGoogle My Business
Payments
PayPalApple PayGoogle Pay

The FAQ says the shop can be connected to the restaurant's existing till; third-party tills named there include Tastynet, ExpertOrder, WinOrder and Acom DiningCash for support contacts, not as a confirmed integration list.

Where and how it runs

Available in
Germany
Languages
German, English, Polish, Russian
Platforms
Web, iOS, Android
Apps
Restaurant ordering app (branded per restaurant): Customer ordering app for iOS and Android
Hardware
YOYO POS is a touchscreen till with built-in printer, the Order Manager is a receiving device with colour touchscreen, and the kiosk is a 22-inch Android terminal with card reader and 80 mm receipt printer.

The site is German-language, states a Berlin address and says Order with Google is for German delivery services. The domain-order text also mentions .at domains.

The company

Company
OrderYOYO Deutschland GmbH
Registration
HRB 201127 Berlin
Headquarters
Berlin, Germany
Customers named by the vendor
Marmaris Döner, La Unica Pizza, Daeli's Pizzeria

Security and support

Security and compliance
GDPR-compliant data storage (vendor claim for YOYO POS)
Support
The vendor states 24/7 support by WhatsApp, chat, e-mail and phone and a personal contact person. A help centre is available.

Listing details

Built for
Restaurants
Focus
Food-specific
Status
Active
Website
ordersmart.de
Also listed in
Branded Restaurant App BuilderPizzeria Software

Alternatives to order smart

See all 185 in Online Ordering System

  • UpMenu

    UpMenu is a modular restaurant platform for taking orders directly from a restaurant's own website and branded mobile app instead of through delivery marketplaces.

    Names 24 integrations, against 5 for order smart.

  • OrderFood

    OrderFood is a direct online ordering system for restaurants in Sweden, Denmark and Poland.

    Names 12 integrations, against 5 for order smart.

  • Eatzy

    Eatzy is an EPOS and commission-free online ordering platform for UK restaurants and takeaways.

    Names 4 integrations, against 5 for order smart.

  • Pepper

    Pepper is a UK hospitality platform (PepperOS) that combines a branded mobile and web ordering app, loyalty and rewards, marketing campaigns and a management portal, plus Quickpad, a handheld device for table-side orders and payments.

    Runs on Web, against Web, iOS and Android for order smart.

Compare order smart

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Contract minimum term and renewal
  • Founding year and funding
  • Named POS integrations
  • Security certifications
  • Employee count
  • Prices of kiosk, YOYO Pay and marketing add-ons

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepagehttps://ordersmart.de/
  2. Web shop features and supporthttps://ordersmart.de/web-shop/
  3. App shophttps://ordersmart.de/app-shop/
  4. YOYO POShttps://ordersmart.de/cloud-pos/
  5. YOYO Payhttps://ordersmart.de/yoyopay/
  6. Tap to Payhttps://ordersmart.de/tap-to-pay/
  7. Kioskhttps://ordersmart.de/kiosk/
  8. Order with Googlehttps://ordersmart.de/order-with-google/
  9. Marketing packagehttps://ordersmart.de/marketing-paket/
  10. Loyaltyhttps://ordersmart.de/treueprogramm/
  11. Priceshttps://ordersmart.de/preise/
  12. FAQ: languages, payments, marketing packhttps://ordersmart.de/faq/
  13. No-commission claimhttps://ordersmart.de/spar-potenzial/
  14. Customer storieshttps://ordersmart.de/erfolgsgeschichten/
  15. Legal entityhttps://ordersmart.de/impressum/