Orquest
Orquest is cloud software that forecasts demand and builds staff schedules automatically for in-store teams. It also covers time and attendance, annual hiring plans, KPI tracking and an employee and manager app. Its terms say it is designed for retail and fast-food businesses, and it names McDonald's restaurants among its customers.
Last reviewed

- Best for
- Large multi-store quick-service restaurant chains, Multi-site retail and fast-food operators with complex shift rules
- Pricing
- Quote only
- Runs on
- Web, iOS, Android
Who it is for
Large multi-store quick-service restaurant chains
Orquest says it began as a scheduling tool for McDonald's Spain in 2016 and later signed Arcos Dorados, the largest McDonald's franchisee.
Multi-site retail and fast-food operators with complex shift rules
The terms describe the software as built for retail and fast-food establishments, and the vendor says it schedules by store or by section within a store.
What it does
Demand forecasting
Uses each store's historical data to predict customer demand, allowing for seasonal patterns, weekly and yearly trends and special days.
Coverage needs calculation
Works out the tasks and number of employees a store needs, using productivity parameters you define, by store or by section.
Automatic scheduling
Assigns shifts and tasks from the forecast and coverage needs while respecting employee constraints and cost goals.
Labour law compliance
Applies restrictions for each employee; the vendor says it works with local-regulation experts.
Last-minute schedule changes
Lets managers update a store's schedule when things change, without rebuilding it by hand.
Time and attendance
Records clock-ins and clock-outs in the employee app or an in-store clocking app, tracks breaks, raises absence alerts and exports consolidated clock-ins for payroll.
Schedule compliance check
Compares assigned schedules with recorded clock-ins and splits hours into ordinary and overtime.
Annual staffing plans
Simulates hiring scenarios, including virtual employees, to plan contracted hours and additions per store up to a year ahead.
KPI tracking
Tracks store indicators such as sales volume, conversion rate and average ticket, with charts and store-to-store comparison.
Employee and manager app
Employees see shifts and tasks, request changes, days off and shift cover; managers see schedules, absences, requests and clock-ins across locations.
Pricing
- Pricing model
- Quote only
Orquest publishes no prices or plans; its pages direct visitors to book a demo. The terms refer to a signed Purchase Order and Scope of Work. No free plan or trial is mentioned.
Where and how it runs
- Languages
- Spanish, English, French, Italian
- Platforms
- Web, iOS, Android
- Apps
- Orquest App: Employee and manager app for shifts, requests, clock-ins and KPIs
- Hardware
- An in-store clocking application is offered, and the vendor says the software is compatible with ID cards, fingerprint and facial recognition systems. It runs on tablet, mobile or computer.
Orquest gives market counts but no country list (the homepage says over 42 markets, the Why Orquest page says 90 markets). Its terms say the company is in Madrid, Spain.
The company
- Company
- Orquest Software, S.L.
- Registration
- Spanish company, tax ID B-88422050, Madrid Company Register
- Founded
- 2016
- Headquarters
- Madrid, Spain
- Funding
- First round of investment, EUR 1.5M, January 2022
- Customers named by the vendor
- McDonald's Spain, Arcos Dorados, Zara, Norauto, Azadea, Douglas
Security and support
- Security and compliance
- Integrated management system based on ISO/IEC 27001 and ISO 9001 (the vendor's policy states this scope; no certificate appears), EU GDPR compliance (vendor statement)
- Support
- A Customer Success team supports customers from the start and helps with implementation and integrations. The terms say software updates are included at no additional cost.
Listing details
- Built for
- Restaurants
- Focus
- General-purpose, used in food businesses
- Status
- Active
- Website
- orquest.com
- Also listed in
- Employee Scheduling & Rostering
Alternatives to Orquest
See all 23 in Labour Forecasting & OptimisationQuinyx
Quinyx is cloud workforce management software that combines demand forecasting, scheduling, automatic schedule building, time and attendance, and an employee app.
Runs on Web and iOS, against Web, iOS and Android for Orquest.
Legion
Legion is a workforce management platform for hourly, multi-location employers such as restaurants, retail, hospitality and fitness chains.
Runs on Web, against Web, iOS and Android for Orquest.
Oracle MICROS Labor Management
Labour scheduling and time-clock module in Oracle's MICROS restaurant and hospitality POS family.
HotSchedules
HotSchedules is a workforce management platform designed for hospitality operators.
Listed as best for: Multi-location hospitality operators; Restaurants and bars reducing labor costs.
Compare Orquest
Side-by-side tables built from the same profile data.
What we could not confirm
These points were not confirmed when this page was written.
- Any price or plan (quote only, demo booking)
- Named integrations (only categories such as ERP, HR, payroll and PoS are stated)
- Country list; market counts on the site differ (42 vs 90)
- Employee count and named founders
- Investors in the 2022 round
- Minimum contract term and renewal terms
- Whether an ISO certificate has been issued (the policy states scope only)
- Direct App Store and Google Play listings (the site quotes ratings but shows no store links)
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Homepage: positioning, compliance, customershttps://orquest.com/
- Forecasting and scheduling featureshttps://orquest.com/smart-planning/
- Clocking features and hardware compatibilityhttps://orquest.com/time-attendance/
- Annual staffing planshttps://orquest.com/staffing/
- KPI tracking, Douglas quotehttps://orquest.com/kpis-tracking/
- Employee and manager app, store ratingshttps://orquest.com/orquest-app/
- Integrations, security, languages, support, marketshttps://orquest.com/workforce-management/
- History, funding, customershttps://orquest.com/about-us/
- Legal entity, target customers, SaaS on AWShttps://orquest.com/terms-and-conditions/
- Registered address in Madridhttps://orquest.com/privacy-policicy/
- ISO 27001 and ISO 9001 scopehttps://orquest.com/quality-and-information-security-policy/