Qikserve

QikServe is a digital ordering platform for hospitality that covers web and QR ordering, order-and-pay, open tabs, pay at table, mobile apps and self-ordering kiosks. It connects to a venue's existing EPoS and kitchen. The Access Group acquired it in September 2024 and now sells it inside Access Hospitality to restaurants, bars, hotels, quick-service brands and venues, mainly in the UK.

Last reviewed

Visit website
Best for
Bars and restaurants adding QR order and pay, High-volume quick-service and multi-site venues
Pricing
From GBP 75 per licence per month, excluding VAT
Runs on
Web, iOS, Android

Who it is for

  • Bars and restaurants adding QR order and pay

    Guests scan at the table, order, run a tab, split the bill and pay from their phone browser without an app.

  • High-volume quick-service and multi-site venues

    Self-ordering kiosks and multi-store, multi-language, multi-currency ordering, with kiosks sold only for larger deployments.

  • Venues that already have an EPoS

    The vendor says it connects directly with an existing EPoS rather than replacing it.

Less suited to: Single sites wanting a kiosk: the vendor says the kiosk product is available for deployments of 11 or more licences, with a minimum of 10 screens.

What it does

  • Online ordering

    Web, mobile and QR ordering for dine-in, collection and delivery, with multi-language, multi-currency and multi-store support.

  • Order and pay at table by QR

    Guests scan a QR code, order and pay in a phone browser with no app download.

  • Open check

    Guests order several rounds and pay once at the end, with staff-assisted or fully self-service use.

  • Pay at table

    Guests view the live bill from the POS, split it, add a tip and pay from their phone.

  • Self-ordering kiosk

    Branded touchscreen kiosks with modifiers, upsell prompts and payment at the terminal.

  • White-label mobile app

    Branded iOS and Android app with ordering, payment, loyalty and push notifications.

  • Upsell and modifier prompts

    Suggests add-ons at the point of ordering across channels.

  • EPoS and kitchen integration

    Orders from every channel go to the kitchen and POS without re-keying.

  • Real-time menu control

    Update prices, remove items and add promotions across every channel from one dashboard.

  • Google review prompts

    Guests are prompted to leave a Google review at the end of the order journey.

  • Charge to room

    Pay-at-table can post charges to a hotel room through a hotel integration.

  • Commission-free pickup and delivery ordering

    Direct branded ordering for collection and delivery without third-party fees.

Pricing

Starting price
From GBP 75 per licence per month, excluding VAT
Pricing model
Subscription per location

For 1 to 10 sites the published prices are Online Ordering 109, Open Check 110, Pay at Table 75 and Kiosk 75 GBP per licence per month, excluding VAT. Prices for 11 to 20 sites and for 21+ sites are on request. Kiosk needs a minimum of 10 screens and hardware is extra. A POS connection is required for integrated online ordering and kiosks, and included in Open Check and Pay at Table.

How it compares

Compared with the 111 products in Online Ordering System that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 1 integration. The median in this category is 6.
  • One of 56 products in this category with an iOS app. One of 56 products in this category with an Android app. 110 products in this category state their platforms.

Works with

Loyalty
Loyalty programmes and digital wallets

The vendor says QikServe connects to a venue's existing EPoS, payments and loyalty systems but the vendor's site does not name the specific POS brands.

Where and how it runs

Available in
United Kingdom
Platforms
Web, iOS, Android
Apps
QikServe white-label mobile app: Venue-branded ordering, payment, loyalty and push notifications
Hardware
Self-ordering kiosks are the only hardware-based product; hardware is available through third-party partners and the kiosk has a minimum of 10 screens. Other products run in the guest's phone browser.

The vendor says the platform is used in over 40 countries, but the product pages present it for UK venues and the price list is in pounds. The Access Group has other country sites.

The company

Founded
2011
Headquarters
United Kingdom
Other offices
USA
Founders
Daniel Rodgers, Ronnie Forbes
Customers named by the vendor
Café Nero, KFC, Burger King, Wynn Resorts

Security and support

Support
A QikServe help centre is provided, and the Access Group runs customer success services and a Trust Centre.

Listing details

Built for
Restaurants
Focus
Food-specific
Status
Active
Website
theaccessgroup.com

Alternatives to Qikserve

See all 185 in Online Ordering System

  • Servy

    Servy is an enterprise ordering and payment platform for airports and other large hospitality venues.

    Names 38 integrations, against 1 for Qikserve.

  • Pepper

    Pepper is a UK hospitality platform (PepperOS) that combines a branded mobile and web ordering app, loyalty and rewards, marketing campaigns and a management portal, plus Quickpad, a handheld device for table-side orders and payments.

    Runs on Web, against Web, iOS and Android for Qikserve.

  • Foodhub

    Foodhub is a UK takeaway ordering marketplace whose business arm, Foodhub for Business, sells restaurants a branded website and app, an EPOS, kiosks, kitchen displays, payments and delivery management.

    Names 29 integrations, against 1 for Qikserve.

  • Slerp

    Slerp is a UK online ordering platform that gives restaurants, bakeries and takeaways their own branded website and mobile app for direct orders instead of relying on delivery marketplaces.

    Names 28 integrations, against 1 for Qikserve.

Compare Qikserve

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Contract minimum term and renewal (the help centre mentions 12 and 24-month terms for renewals)
  • Named POS and payment integrations
  • Prices in markets other than the UK and prices above 10 sites
  • Security certifications
  • Employee count and funding amounts (the announcement names investors Par Equity, Equity Gap, Scottish Enterprise and Maven Capital Partners without amounts)
  • Interface languages beyond the vendor's claim of multi-language ordering

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Product page: rebrand into Access Hospitalityhttps://www.theaccessgroup.com/en-gb/products/qikserve/
  2. Digital ordering overviewhttps://www.theaccessgroup.com/en-gb/hospitality/software/digital-ordering/
  3. Pricing and product tiershttps://www.theaccessgroup.com/en-gb/hospitality/software/digital-ordering/pricing/
  4. Order and payhttps://www.theaccessgroup.com/en-gb/hospitality/software/digital-ordering/order-and-pay/
  5. Pay at tablehttps://www.theaccessgroup.com/en-gb/hospitality/software/digital-ordering/pay-at-table/
  6. Kioskhttps://www.theaccessgroup.com/en-gb/hospitality/software/digital-ordering/self-ordering-kiosk/
  7. Mobile orderinghttps://www.theaccessgroup.com/en-gb/hospitality/software/digital-ordering/mobile-ordering/
  8. Acquisition announcement, founding, officeshttps://www.theaccessgroup.com/en-gb/about/news/the-access-group-announces-the-acquisition-of-hospitality-digital-order-and-pay-specialist-qikserve/
  9. Help centrehttps://www.theaccessgroup.com/en-gb/campaigns/hos/qikserve/