Rappi Aliados

Rappi Aliados (also called Rappi Partners) is the restaurant side of Rappi, a Latin American delivery app. A restaurant registers, lists its menu in the Rappi app and manages orders through the RappiAliado app or the Portal Partners web dashboard. Rappi couriers deliver, and restaurants pay a commission on each sale. Rappi says it also offers paid in-app advertising.

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Best for
Restaurants selling delivery in Latin America, Restaurants that want Rappi to handle delivery
Pricing
Percentage of sales
Runs on
Web, iOS, Android

Who it is for

  • Restaurants selling delivery in Latin America

    Rappi's merchant site has country versions for nine countries and says restaurants of any size can join.

  • Restaurants that want Rappi to handle delivery

    The full-service model includes Rappi's courier fleet, and restaurants with their own drivers or pickup orders are also supported.

What it does

  • Order management in RappiAliados

    Restaurants accept or reject orders, see order details, set preparation time, follow the order to delivery and get support on orders in progress; orders not accepted within 7 minutes are rejected automatically.

  • Portal Partners dashboard

    A web portal for owners and managers to see store performance and reviews, edit menus, hours and payment settings, and run marketing campaigns.

  • Mobile app for restaurants

    An iOS and Android app with real-time notifications, performance and review data, menu, hours and payment management, and marketing campaigns.

  • Rappi delivery network

    Restaurants can use Rappi's courier fleet; Rappi says there are more than 400,000 couriers, and customers pay the delivery fee.

  • Own-driver delivery and pickup

    Restaurants that deliver with their own drivers can partner with Rappi, and pickup orders are supported.

  • Propio online ordering channel

    A Rappi product that lets a restaurant take online orders through its own digital channel at a lower commission, according to Rappi.

  • Rappi Ads

    Pay-per-click ads placed in the app in favourites, restaurant lists, category rankings and search.

  • Scheduled payouts

    Sales from Monday to Sunday are paid on Wednesday or Thursday, weekly in most countries and every two weeks in Argentina and Uruguay.

Pricing

Pricing model
Percentage of sales

Registering costs nothing. Rappi charges a commission on each sale plus VAT, and says the percentage varies by country and is given during registration; no percentage is published. Rappi Ads is separate and charged per click. Rappi says it covers 35 per cent of the value of orders cancelled by the customer in most cases.

Where and how it runs

Available in
Argentina, Brazil, Chile, Colombia, Costa Rica, Ecuador, Mexico, Peru, Uruguay
Languages
Spanish, Portuguese
Platforms
Web, iOS, Android
Apps
RappiAliados: Restaurant app for managing orders, menu, hours and campaigns

The merchant site lists Rappi Partners versions for these nine countries.

The company

Company
Rappi Inc.

Security and support

Support
Rappi has a support centre and says a support line is available for orders in progress; onboarding includes training material and live sessions.

Listing details

Vendor
Rappi
Headquarters
Colombia
Built for
Restaurants, Cafés, Ghost kitchens
Focus
Food-specific
Status
Active
Website
rappi.com

Alternatives to Rappi Aliados

See all 55 in Delivery Marketplace

  • aiqfome

    aiqfome is a Brazilian food delivery marketplace that is strong in smaller cities and is part of Grupo Magalu.

    Runs on iOS and Android, against Web, iOS and Android for Rappi Aliados.

  • iFood Portal do Parceiro

    The iFood Portal do Parceiro is the web back office that restaurants and grocery stores use once they sell through the iFood delivery marketplace in Brazil.

    Runs on Web, against Web, iOS and Android for Rappi Aliados.

  • Keeta

    Keeta is a food delivery marketplace run by Meituan's international arm.

    Runs on Web, against Web, iOS and Android for Rappi Aliados.

  • Uber Eats Manager

    Uber Eats Manager is the merchant dashboard for Uber Eats, the delivery marketplace.

    Runs on Web, against Web, iOS and Android for Rappi Aliados.

Compare Rappi Aliados

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • The commission percentage in any country
  • Which POS systems it integrates with
  • Founding year, headquarters, team size and funding
  • Security certifications
  • Contract length

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Consumer home page linking to the restaurant sign-up and the number of partnershttps://www.rappi.com
  2. Merchant site: countries, FAQ on commissionhttps://merchants.rappi.com/es-mx
  3. Products, apps and portalhttps://merchants.rappi.com/es-mx/que-ofrecemos
  4. Sign-up and benefitshttps://merchants.rappi.com/es-mx/unete-a-rappi
  5. Order handlinghttps://merchants.rappi.com/es-mx/recursos/manejo-ordenes
  6. Payout schedule and cancellationshttps://merchants.rappi.com/es-mx/recursos/pagos
  7. Rappi Adshttps://merchants.rappi.com/es-mx/ads
  8. Onboarding steps and supporthttps://merchants.rappi.com/es-mx/recursos/empieza-con-rappi
  9. Documents required in Mexicohttps://merchants.rappi.com/es-mx/requisitos