ShiftNote

ShiftNote is a digital manager logbook and employee scheduling app for restaurants, bars, hotels and other shift-based businesses. Managers record shift notes, tasks and key stats, build schedules, and message staff. The product has been renamed ShiftForce (now at shiftforce.com); existing data and logins carry over, according to the vendor.

shiftnote.com redirects to shiftforce.com, page titled 'ShiftNote Manager Logbook and Employee Scheduling App'.

Last reviewed

Visit website
Home page of ShiftNote's website
ShiftNote's website on 30 September 2026
Best for
Multi-location restaurant and bar groups, Restaurants that want a shift-to-shift logbook
Pricing
From USD 40 per location per month
Runs on
Web

Who it is for

  • Multi-location restaurant and bar groups

    Pricing is per location with unlimited employees, and customers such as Turtle Jack's use it to communicate across 19 locations.

  • Restaurants that want a shift-to-shift logbook

    The manager log book keeps shift notes, checklists, stats and messages in one searchable record.

  • Restaurants on Toast, Square, Aloha or Squirrel

    The Enterprise plan connects to these four point-of-sale systems for sales and labour data.

What it does

  • Manager log book

    Digital daily logbook for shift notes, incidents, tasks and stat tracking, organised by category.

  • Task management

    Tasks can be assigned and tracked per company, location, role or person.

  • Employee scheduling

    Managers build and edit schedules with templates and drag-and-drop.

  • Shift swapping and time off requests

    Employees swap shifts within set rules and request time off from their phones.

  • Labor cost tracking

    Tracks labour cost against the schedule (+Scheduler plan and above).

  • Team communication

    Messages and updates reach managers and employees, including on mobile.

  • Cash management and document storage

    Included in the base ShiftNote plan alongside shift reports.

  • Shift forecaster and planner

    Forecasting tool in the base plan for planning each shift.

  • Daily recap emails

    Recap emails keep managers informed when they are away from the business.

  • POS integration

    Pulls sales data from Toast, Square, Squirrel or NCR Aloha to inform scheduling and reports.

  • Custom reporting and dashboard

    Enterprise plan adds custom reporting and dashboards.

Pricing

Starting price
From USD 40 per location per month
Pricing model
Subscription per location
Free trial
Yes

Prices are per location with unlimited managers and employees. ShiftNote is $40 per month ($400 per year), ShiftNote +Scheduler is $75 per month ($700 per year), and Enterprise is $95 per month ($1,000 per year). A 30-day free trial needs no credit card. Multi-location discounts are on request and additional setup fees may apply.

Works with

Other
Olo Omnivore API
Point of sale
ToastSquareSquirrel POSNCR Aloha

NCR Aloha connects through the Olo Omnivore API, and Square through a custom API connection. The vendor pages name no accounting or payroll integrations.

Where and how it runs

Platforms
Web
Hardware
No hardware needed; it runs from any computer, tablet or phone with an internet connection.

No country list is published. The vendor says it is based in Kansas City with a US-based support team.

The company

Company
ShiftForce (a Missouri limited liability company)
Headquarters
Kansas City, United States
Founders
Matt Thompson, Larry Struckman
Customers named by the vendor
Turtle Jack's, The Big Red F Restaurant Group, Tommy Bahama Retail

Security and support

Support
The vendor says it has a US-based customer service team, offers a demo and a self-guided tour, and provides a POS integration setup meeting with its CEO or COO.

Listing details

Vendor
ShiftForce
Built for
Restaurants
Focus
Food-specific
Status
Rebranded
Website
shiftnote.com
Also listed in
Employee Scheduling & Rostering

Alternatives to ShiftNote

See all 16 in Task Management & Digital Checklists

  • Trail

    Trail is a browser-based work management app that replaces paper checklists in restaurants, pubs, cafes and other hospitality sites.

    Names 7 integrations, against 5 for ShiftNote.

  • Taqtics

    Taqtics is a cloud operations platform for multi-location retail and restaurant brands.

    Runs on Web, iOS and Android, against Web for ShiftNote.

  • Wooqer

    Wooqer is a mobile app and web platform for running audits, checklists, tasks, training and staff announcements across many locations.

    Runs on iOS and Android, against Web for ShiftNote.

  • Sling

    Sling is employee scheduling software with time tracking, team messaging, task lists and labour cost tracking.

    Runs on Web, iOS and Android, against Web for ShiftNote.

Compare ShiftNote

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Whether iOS and Android apps exist as store listings (plans mention a mobile app)
  • Contract term and renewal
  • Employee count and funding
  • Founding year (the vendor says ShiftNote launched more than 20 years ago)
  • Security certifications
  • Countries served

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage (shiftnote.com redirects here)https://www.shiftforce.com/
  2. Pricinghttps://www.shiftforce.com/pricingshiftnote
  3. Rename to ShiftForcehttps://www.shiftforce.com/shiftnote-is-shiftforce
  4. POS integrationshttps://www.shiftforce.com/integrations
  5. Schedulerhttps://www.shiftforce.com/shiftnote-scheduler
  6. Manager log bookhttps://www.shiftforce.com/shiftnote-manager-logbook
  7. Company and foundershttps://www.shiftforce.com/about-us
  8. Legal entityhttps://www.shiftforce.com/terms-of-use