ShiftOne

• Multi-unit restaurant chains with large hourly workforces

  Case studies on the site cover Applebee's, Red Robin franchisee groups, Ruby Tuesday, Dave & Buster's and Frisch's Big Boy.

• Operators focused on staff retention and recognition

  The vendor positions the product around cutting turnover and engaging frontline staff, not around payroll or labour costing.

• Mobile scheduling

  Staff see schedules on their phone and handle shift swaps, covers and manager approvals in the app.

• Team chat (TeamStream)

  An in-app chat and feed where managers and executives send recognition and distribute operational information to hourly staff.

• Recognition

  Managers at any level can send personalised recognition to team members, with the vendor citing 100,000+ recognitions at one Applebee's operator.

• Gamification

  Daily missions, achievements and leaderboards aim to lift performance metrics such as per-person sales.

• POS and guest-satisfaction data sync

  The vendor says the system syncs with sources such as POS, kitchen display and guest reviews and shows the results in one mobile interface.

• AI turnover-risk insights

  Analyses team member KPIs to suggest who to recognise and who may be at risk of leaving, delivered to field managers.

Pricing model

Quote only

ShiftOne publishes no prices; visitors are asked to sign up for a demo.

Customers in

United States

Inferred from the vendor being based in Arlington, Virginia and its named case studies being US restaurant chains; the vendor does not state where it sells.

Company

Shift One Inc.

Headquarters

Arlington, United States

Founders

Ashish Gambhir (listed as co-founder)

Customers named by the vendor

Dave & Buster's, Apple American Group, BJ's Restaurants, Applebee's, Frisch's Big Boy, Red Robin, Ruby Tuesday, Lehigh Valley Restaurant Group

Support

Contact is by email (info@shiftone.com); no support hours or channels are published.

Built for

Restaurants

Focus

Food-specific

Status

Active

Website

shiftone.com

• TimeForge

  TimeForge is labor management software for multi-unit restaurant, grocery and retail operators.

  Listed as best for: Multi-unit restaurant operators; Restaurant franchises.

• 7shifts

  7shifts is a restaurant team management platform built around employee scheduling, with time clocking, labor compliance, team messaging, tip management, hiring, training and (in the US) payroll.

  Listed as best for: Single restaurants and small teams; Restaurants that want scheduling tied to POS sales.

• Deputy

  Deputy is workforce management software for shift-based businesses, covering scheduling, timesheets and time clocks, labor-law compliance, messaging and HR, with payroll through an add-on.

  Listed as best for: Restaurants and hotels with shift teams; Multi-location and franchise operators.

• Homebase

  Homebase is a web and mobile app for managing hourly staff.

  Listed as best for: Small single-site food businesses; Restaurants, coffee shops, bakeries and bars.

Side-by-side tables built from the same profile data.

• ShiftOne vs 7shifts
• ShiftOne vs Deputy
• ShiftOne vs Homebase
• ShiftOne vs SpotOn Teamwork
• ShiftOne vs Time Clock by Homebase (Clover)
• ShiftOne vs TimeForge
• ShiftOne vs 7shifts vs TimeForge
• ShiftOne vs 7shifts vs Deputy vs TimeForge

These points were not confirmed when this page was written.

• Any price or trial
• Which POS, KDS or review systems it connects to
• Which platforms the mobile app runs on and its store listings
• Founding year, funding and team size
• Whether the product and site are still actively maintained (footer copyright is 2019)
• Security certifications

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage: product, case studies, customershttps://shiftone.com/
2. Team pagehttps://shiftone.com/team/
3. Address and contacthttps://shiftone.com/contact-us/