ShopKeep
ShopKeep is an iPad-based point of sale with a cloud BackOffice for independent retail and hospitality businesses. ShopKeep joined Lightspeed in 2020 and is now sold and supported as Lightspeed POS (S-Series); the vendor says existing customers keep the same functionality. It covers register, inventory, employee, customer and reporting tools plus payments.
Joined Lightspeed in 2020 per vendor page and rebranded 'ShopKeep by Lightspeed'.
Last reviewed
- Best for
- Independent shops, cafes and quick-service food businesses on an iPad register, Existing ShopKeep customers
- Pricing
- Not published
- Runs on
- iOS, Web
Who it is for
Independent shops, cafes and quick-service food businesses on an iPad register
The vendor's help centre has setup guides for restaurants, quick service, food trucks and specialty food alongside retail.
Existing ShopKeep customers
The page is aimed at current ShopKeep users and says the POS is maintained with 24/7 support.
What it does
iPad register
Register app for iPad with a customisable home screen, shortcuts and receipt setup.
Restaurant register type
A register mode for restaurants, with a guest count option in the BackOffice.
Cloud BackOffice
Web BackOffice for managing settings, items, taxes, discounts, tender types and business day.
Employee management and time clock
Manage employees, use a time clock and set labor tracking and overtime settings.
Customer management
Add, modify or delete customers, including in bulk.
Sales reporting
Sales reports such as Sales by Item, plus other reports in the BackOffice.
Change Log audit trail
Records who changed item costs, prices, inventory quantities, item status and tax rules, and when.
Item fees
Adds an extra fee to items, shown at the register and on receipts and in the Transactions report.
Cash rounding
Rounds the amount owed on cash payments by configurable denominations and rules.
Integrated payments
Payments by Lightspeed, which the vendor says has simple pricing and no hidden fees.
ShopKeep Capital
Business financing offered to eligible customers.
Label printing and hardware store
Lightspeed label printing in the BackOffice and an online store for POS hardware.
Pricing
- Pricing model
- Not published
The ShopKeep page publishes no subscription price for the S-Series product and points to a quote request. The Lightspeed Restaurant pricing page (Starter 69 USD, Essential 189 USD, Premium 399 USD) covers a different Lightspeed product line, so it is not treated as ShopKeep's price.
How it compares
Compared with the 16 products in Café & Bakery POS that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 3 integrations. The median in this category is 6.
- One of 7 products in this category with an iOS app. 16 products in this category state their platforms.
- The category's 10 most-named integration partners are WooCommerce, Shopify, Xero, QuickBooks, GoFood, GrabFood, Mailchimp, PrestaShop, QRIS, Shopee. Of these, this product's listing names QuickBooks.
Works with
- Accounting
- QuickBooks
- Other
- Lightspeed eCom
- Payments
- Payments by Lightspeed
The ShopKeep page names no third-party integration list. QuickBooks is named in the vendor's product update notes (spelled 'Quickbooks' there).
Where and how it runs
- Platforms
- iOS, Web
- Hardware
- iPad-based register. ShopKeep by Lightspeed runs an online store for POS hardware and Lightspeed Payments terminals.
The ShopKeep page does not list countries; the hardware store ships free to the continental United States and to Canada with extra charges.
The company
- Founded
- 2008
- Headquarters
- Montreal, Canada
Security and support
- Support
- Lightspeed says support is available around the clock by chat in the BackOffice or by phone at 1-800-820-9814.
Listing details
- Vendor
- Lightspeed Commerce
- Built for
- Cafés, Restaurants, Food retail
- Focus
- General-purpose, used in food businesses
- Status
- Acquired
- Website
- lightspeedhq.com
- Also listed in
- Bar & Nightclub POSRestaurant POS
Alternatives to ShopKeep
See all 40 in Café & Bakery POSSumUp POS
SumUp POS is the point-of-sale software from payments company SumUp, sold for restaurants, cafes and retail.
Names 28 integrations, against 3 for ShopKeep.
Zettle by PayPal
Zettle by PayPal is a point-of-sale app with card readers and an all-in-one terminal for taking in-person payments.
Runs on iOS and Android, against Web and iOS for ShopKeep.
Conexa
Conexa is a Romanian business management platform that combines a point of sale, stock control, recipes, invoicing and reports for restaurants, bakeries, retail shops and similar businesses.
Runs on Web, iOS, Android and Windows, against Web and iOS for ShopKeep.
Moka POS
Moka POS is a cloud point of sale for Indonesian cafes, restaurants, fast-food outlets, retail shops and salons, run on iPad or Android tablets with a back office in a browser.
Runs on Web, iOS and Android, against Web and iOS for ShopKeep.
Compare ShopKeep
What we could not confirm
These points were not confirmed when this page was written.
- ShopKeep (S-Series) subscription price, free plan or free trial
- Full integration list for S-Series
- Contract terms
- Supported countries
- Android app details
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Rebrand, acquisition, support, capital, paymentshttps://www.lightspeedhq.com/shopkeep/
- Checked: Lightspeed Restaurant pricing is a different producthttps://www.lightspeedhq.com/pos/restaurant/pricing/
- Lightspeed headquartershttps://www.lightspeedhq.com/about/
- Help centre home, reportshttps://shopkeep-support.lightspeedhq.com/hc/en-us
- iPad register guideshttps://shopkeep-support.lightspeedhq.com/hc/en-us/sections/46807402902427
- Industry guideshttps://shopkeep-support.lightspeedhq.com/hc/en-us/sections/46807370201243
- BackOffice featureshttps://shopkeep-support.lightspeedhq.com/hc/en-us/sections/46807509749019
- Recent features, QuickBookshttps://shopkeep-support.lightspeedhq.com/hc/en-us/articles/47442974426523-Product-updates-roundup
- Hardware storehttps://shop.shopkeep.com/