ShopKeep

ShopKeep is an iPad-based point of sale with a cloud BackOffice for independent retail and hospitality businesses. ShopKeep joined Lightspeed in 2020 and is now sold and supported as Lightspeed POS (S-Series); the vendor says existing customers keep the same functionality. It covers register, inventory, employee, customer and reporting tools plus payments.

Joined Lightspeed in 2020 per vendor page and rebranded 'ShopKeep by Lightspeed'.

Last reviewed

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Best for
Independent shops, cafes and quick-service food businesses on an iPad register, Existing ShopKeep customers
Pricing
Not published
Runs on
iOS, Web

Who it is for

  • Independent shops, cafes and quick-service food businesses on an iPad register

    The vendor's help centre has setup guides for restaurants, quick service, food trucks and specialty food alongside retail.

  • Existing ShopKeep customers

    The page is aimed at current ShopKeep users and says the POS is maintained with 24/7 support.

What it does

  • iPad register

    Register app for iPad with a customisable home screen, shortcuts and receipt setup.

  • Restaurant register type

    A register mode for restaurants, with a guest count option in the BackOffice.

  • Cloud BackOffice

    Web BackOffice for managing settings, items, taxes, discounts, tender types and business day.

  • Employee management and time clock

    Manage employees, use a time clock and set labor tracking and overtime settings.

  • Customer management

    Add, modify or delete customers, including in bulk.

  • Sales reporting

    Sales reports such as Sales by Item, plus other reports in the BackOffice.

  • Change Log audit trail

    Records who changed item costs, prices, inventory quantities, item status and tax rules, and when.

  • Item fees

    Adds an extra fee to items, shown at the register and on receipts and in the Transactions report.

  • Cash rounding

    Rounds the amount owed on cash payments by configurable denominations and rules.

  • Integrated payments

    Payments by Lightspeed, which the vendor says has simple pricing and no hidden fees.

  • ShopKeep Capital

    Business financing offered to eligible customers.

  • Label printing and hardware store

    Lightspeed label printing in the BackOffice and an online store for POS hardware.

Pricing

Pricing model
Not published

The ShopKeep page publishes no subscription price for the S-Series product and points to a quote request. The Lightspeed Restaurant pricing page (Starter 69 USD, Essential 189 USD, Premium 399 USD) covers a different Lightspeed product line, so it is not treated as ShopKeep's price.

How it compares

Compared with the 16 products in Café & Bakery POS that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 3 integrations. The median in this category is 6.
  • One of 7 products in this category with an iOS app. 16 products in this category state their platforms.
  • The category's 10 most-named integration partners are WooCommerce, Shopify, Xero, QuickBooks, GoFood, GrabFood, Mailchimp, PrestaShop, QRIS, Shopee. Of these, this product's listing names QuickBooks.

Works with

Accounting
QuickBooks
Other
Lightspeed eCom
Payments
Payments by Lightspeed

The ShopKeep page names no third-party integration list. QuickBooks is named in the vendor's product update notes (spelled 'Quickbooks' there).

Where and how it runs

Platforms
iOS, Web
Hardware
iPad-based register. ShopKeep by Lightspeed runs an online store for POS hardware and Lightspeed Payments terminals.

The ShopKeep page does not list countries; the hardware store ships free to the continental United States and to Canada with extra charges.

The company

Founded
2008
Headquarters
Montreal, Canada

Security and support

Support
Lightspeed says support is available around the clock by chat in the BackOffice or by phone at 1-800-820-9814.

Listing details

Vendor
Lightspeed Commerce
Built for
Cafés, Restaurants, Food retail
Focus
General-purpose, used in food businesses
Status
Acquired
Website
lightspeedhq.com

Alternatives to ShopKeep

See all 40 in Café & Bakery POS
  • SumUp POS

    SumUp POS is the point-of-sale software from payments company SumUp, sold for restaurants, cafes and retail.

    Names 28 integrations, against 3 for ShopKeep.

  • Zettle by PayPal

    Zettle by PayPal is a point-of-sale app with card readers and an all-in-one terminal for taking in-person payments.

    Runs on iOS and Android, against Web and iOS for ShopKeep.

  • Conexa

    Conexa is a Romanian business management platform that combines a point of sale, stock control, recipes, invoicing and reports for restaurants, bakeries, retail shops and similar businesses.

    Runs on Web, iOS, Android and Windows, against Web and iOS for ShopKeep.

  • Moka POS

    Moka POS is a cloud point of sale for Indonesian cafes, restaurants, fast-food outlets, retail shops and salons, run on iPad or Android tablets with a back office in a browser.

    Runs on Web, iOS and Android, against Web and iOS for ShopKeep.

What we could not confirm

These points were not confirmed when this page was written.

  • ShopKeep (S-Series) subscription price, free plan or free trial
  • Full integration list for S-Series
  • Contract terms
  • Supported countries
  • Android app details

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Rebrand, acquisition, support, capital, paymentshttps://www.lightspeedhq.com/shopkeep/
  2. Checked: Lightspeed Restaurant pricing is a different producthttps://www.lightspeedhq.com/pos/restaurant/pricing/
  3. Lightspeed headquartershttps://www.lightspeedhq.com/about/
  4. Help centre home, reportshttps://shopkeep-support.lightspeedhq.com/hc/en-us
  5. iPad register guideshttps://shopkeep-support.lightspeedhq.com/hc/en-us/sections/46807402902427
  6. Industry guideshttps://shopkeep-support.lightspeedhq.com/hc/en-us/sections/46807370201243
  7. BackOffice featureshttps://shopkeep-support.lightspeedhq.com/hc/en-us/sections/46807509749019
  8. Recent features, QuickBookshttps://shopkeep-support.lightspeedhq.com/hc/en-us/articles/47442974426523-Product-updates-roundup
  9. Hardware storehttps://shop.shopkeep.com/