Tripleseat

Tripleseat is event and private dining management software for restaurants, hotels, breweries, wedding venues and other hospitality venues. It captures event inquiries, sends proposals, contracts and banquet event orders for signature, takes deposits and payments, and helps plan layouts and staffing. It is sold to venues that sell private events and group catering.

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Home page of Tripleseat's website
Tripleseat's website on 30 September 2026
Best for
Restaurants selling private events, Multi-location hospitality groups
Pricing
Quote only
Runs on
Web

Who it is for

  • Restaurants selling private events

    Handles inquiries, proposals, BEOs and deposits for private dining and group bookings in one place.

  • Multi-location hospitality groups

    Multi-location management with a shared calendar and cross-selling between venues.

  • Hotels with group business

    A hotel package adds PMS integration, room blocks and multi-day events.

  • Wedding and event venues

    A floor plans add-on offers 2D and 3D layouts so venues can close deals without a site visit.

  • Bars, breweries, caterers and entertainment venues

    The vendor lists bars and nightclubs, breweries, wineries, catering and eatertainment among its industries.

What it does

  • Inquiry inbox

    Collects inquiries from every channel in one place and routes them automatically.

  • Web lead forms

    Forms that capture the right event details from the start.

  • Direct Book

    Lets guests book events, large reservations, catering and private dining online at any time; the venue approves each booking.

  • Proposals, contracts and BEOs

    Branded proposals, contracts and banquet event orders with digital signature.

  • Payments

    Collects deposits and payments online through the guest portal, manages F&B minimums, room rentals and add-ons, and reconciles automatically.

  • Guest portal

    One place for guests to review event details, sign, pay and stay in touch with the venue.

  • Floor plans

    2D diagramming, 3D walkthroughs and interactive layouts clients can edit with the venue.

  • Tickets

    Creates, sells and manages tickets and registrations for events.

  • Venue Marketplace

    Lists the venue where social, corporate and wedding planners search for spaces.

  • Calendar and automated discussion

    Group-wide calendar changes and emails generated from predefined triggers.

  • Dashboard, insights and reports

    Pipeline tracking, customisable reports and event and revenue trends.

  • Tripleseat Intelligence (AI)

    AI automation across the platform based on the venue's own event data.

  • Unlimited users with role-based visibility

    Every team member sees what is relevant to their role.

  • Hotel features

    PMS integration, room blocks, group sales and multi-day events (Tripleseat Hotels package).

Pricing

Pricing model
Quote only
Minimum contract
1 year (unless the order form says otherwise); each added location has its own minimum 1-year term
Renewal
Automatic renewal; 30 days' notice before the end of the term to cancel; fee changes need 60 days' notice

No prices are published; the vendor says pricing depends on volume, locations, add-ons and use case. Four packages are offered: Tripleseat, Tripleseat + Direct Book, Tripleseat + Floor Plans and Tripleseat Hotels. Direct Book, Floor Plans, Venue Marketplace, Insights and Tickets are priced as separate add-ons. Floor Plans can be bought on its own.

Works with

Accounting
QuickBooks Online
Delivery
DoorDash Drive
Other
CloudbedsConstant ContactSocial TablesCvent RepositeCvent LeadsDexterAdd SaltAirspaceBenbriaAmaze Insights22MilesCreventa
Point of sale
Lightspeed
Scheduling
Event Staff App

The partner directory has more entries than the first page shows; its sitemap also lists pages for Reserve with Google, PartySlate, Hostie, Loyalist, PolyAI, Sadie AI, Slang, TimeForge, IDeaS and Expedite. The homepage claims a large partner count without giving a number.

Where and how it runs

Platforms
Web
Hardware
None stated. It is cloud software; Payments is card processing inside the platform.

The vendor says more than 20,000 venues worldwide use Tripleseat but publishes no country list. Its privacy policy names an EU representative.

The company

Company
Tripleseat Software, LLC
Founded
2008
Headquarters
Concord, United States
Founders
Kevin Zink (listed as co-founder; other founders not named)
Customers named by the vendor
Starr, Stoney Creek Hospitality, Tao Group, Hawksmoor, Level99, Corrigan Collection

Security and support

Security and compliance
PCI-compliant digital payments
Support
Live chat in the product, email (typical reply under 90 minutes) and phone; hours are 8am to 8pm Eastern on weekdays for chat and email, with phone until 7pm. Includes a 200+ article knowledge base, Tripleseat University and webinars.

Listing details

Built for
Bars, Catering, Hotel F&B, Restaurants
Focus
Food-specific
Status
Active
Website
tripleseat.com
Also listed in
Catering & Group Order MarketplacesEvent & Banquet ManagementGuest CRM & Customer Data Platform

Alternatives to Tripleseat

See all 15 in Event, Ticketing & Private Dining Booking

  • Releventful

    Releventful is event management software for venues, restaurants and caterers.

    Runs on Web, iOS and Android, against Web for Tripleseat.

  • Event Temple

    Event Temple is cloud sales and catering software for hotels and venues.

    Listed as best for: Hotels with meeting and event space; Hotel chains and management companies.

  • Perfect Venue

    Perfect Venue is cloud software for managing private events and bookings at restaurants, bars, breweries, hotels and event venues.

    Listed as best for: Restaurants and bars selling private events; Breweries, hotels, caterers and unique event venues.

  • Planning Pod

    Planning Pod is web software for running events and venues.

    Names 9 integrations, against 16 for Tripleseat.

Compare Tripleseat

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or plan cost
  • Full integration list (the directory lists more than is named here)
  • Countries where it is sold and interface languages
  • Mobile apps (none found on the vendor's site)
  • Company registration details, funding, ownership and employee count
  • Security certifications beyond PCI-compliant payments
  • Payment processing fees and processor

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: positioning, customershttps://tripleseat.com/
  2. Platform overviewhttps://tripleseat.com/platform/
  3. Feature listhttps://tripleseat.com/features/
  4. Direct Bookhttps://tripleseat.com/features/direct-book/
  5. Paymentshttps://tripleseat.com/features/payments/
  6. Packages, add-ons, pricing FAQhttps://tripleseat.com/packages/
  7. History, leaders, customer quotehttps://tripleseat.com/our-story/
  8. Partner directoryhttps://tripleseat.com/partners/
  9. Lightspeed integrationhttps://tripleseat.com/partners/lightspeed/
  10. QuickBooks integrationhttps://tripleseat.com/partners/quickbooks/
  11. Support and traininghttps://tripleseat.com/onboarding-support/
  12. Term, renewal, fee changeshttps://tripleseat.com/master-service-agreement/
  13. Legal entity and addresshttps://tripleseat.com/privacy-policy/
  14. Restaurants industry page (listed in sitemap)https://tripleseat.com/industries/restaurants/
  15. Page discoveryhttps://tripleseat.com/sitemap.xml