UrbanPiper

• Restaurants selling on several delivery apps

  Orders from the delivery platforms come onto one screen or the existing POS, so staff do not juggle tablets.

• Chains and cloud kitchens with many outlets

  Menus and stock can be updated across outlets and channels at once, and case studies cover cloud kitchen and quick-service chains.

• Restaurants wanting their own commission-free ordering site

  Meraki sets up a branded website and app so orders come direct from customers.

• Order management

  Shows online orders from all connected delivery channels on one screen, directly in the restaurant's POS.

• Menu management

  Updates menus across all delivery channels in real time from one place.

• Stock management and store toggle

  Updates item stock and switches stores on or off across outlets and channels to reduce cancellations.

• Analytics and reporting

  A central dashboard for operational and sales data across outlets.

• Payment reconciliation

  Listed among Hub's product features for delivery channel payments.

• Multi-store control

  Manages many outlets from a single account.

• Online store builder (Meraki)

  Builds a branded ordering website and app with customisable UI and menu management.

• Discounts and loyalty program

  Discount module and loyalty program for the restaurant's own ordering channel.

• Marketing automation

  Reaches customers by email, SMS and social media from one dashboard.

• Customer directory and feedback

  Keeps customer records and collects feedback for the direct ordering channel.

• Orderline AI phone ordering

  Handles customer calls, reservations and orders with AI, as the vendor describes it.

Pricing model

Quote only

UrbanPiper publishes no prices. The site directs buyers to book a free demo and mentions discounts on an annual plan in promotions.

Compared with the 13 products in Delivery Aggregator Integration & Order Management that have a profile on this site. These figures describe the category. They are not a recommendation.

• Names 16 integrations. The median in this category is 16.
• Lists Web only. Among the 13 products in this category that state their platforms, 3 list an iOS app and 2 list an Android app.
• The category's 10 most-named integration partners are Uber Eats, DoorDash, Clover, Grubhub, Lightspeed, Square, Deliveroo, Glovo, Just Eat, Toast. Of these, this product's listing names Uber Eats, DoorDash, Grubhub, Lightspeed, Deliveroo, Glovo, Just Eat.

Delivery

SwiggyZomatoUber EatsTalabatDeliverooJust EatDoorDashGrubhubCareemGlovo

Other

Flipdish

Point of sale

LightspeedEpos NowFoodicsGoFrugalLoyverse

The integrations directory lists well over 100 POS systems, delivery platforms, fulfilment and online ordering partners with a live or upcoming status by country. Only a selection is listed here.

Available in

Australia, Canada, Chile, Colombia, France, India, Mexico, Saudi Arabia, Spain, United Arab Emirates, United Kingdom, United States, Kuwait, Qatar, Bahrain, Egypt

Languages

English, Arabic, Spanish

Platforms

Web

Country selector on the vendor's site; the vendor also says it serves 30+ countries.

Company

UrbanPiper Technology Private Limited

Headquarters

Bengaluru, India

Founders

Saurabh Gupta, Anirban Majumdar, Manav Gupta

Funding

• Series B, $24M, April 2022 (Sequoia Capital India, Tiger Global, Swiggy, Zomato)

Customers named by the vendor

Cure Foods, Pieminister, Chicken Cottage, ChicKing, Tikka Nation, Kulcha King

Security and compliance

Data processing agreement published

Support

The vendor states 24/7 support and offers a knowledge base, system status page and request tracking.

Built for

Bars, Cafés, Ghost kitchens, Restaurants

Focus

Food-specific

Status

Active

Website

urbanpiper.com

Also listed in

Integration Middleware & iPaaS for RestaurantsOnline Ordering System

• Deliverect

  Deliverect is a cloud platform that collects online orders and menus from delivery marketplaces, own websites and in-store channels into one hub and passes them into the restaurant's POS.

  Runs on Web and iOS, against Web for UrbanPiper.

• Fooderise

  Fooderise is a web platform that puts delivery-app orders from Uber Eats, Deliveroo, Just Eat and Glovo on one screen and adds tools to contest refunds, answer reviews, sync menus and analyse item profitability.

  Names 17 integrations, against 16 for UrbanPiper.

• Cuboh

  Cuboh puts orders from third-party delivery apps such as Uber Eats, DoorDash and Grubhub onto one tablet and sends them into the restaurant's POS automatically.

  Listed as best for: Restaurants on several delivery apps; Virtual kitchens and multi-concept operators.

• KitchenHub

  KitchenHub is a US order aggregation service that pulls orders from delivery marketplaces such as DoorDash, Uber Eats and Grubhub into a restaurant POS through a single API, and keeps menus in sync.

  Names 14 integrations, against 16 for UrbanPiper.

Side-by-side tables built from the same profile data.

• UrbanPiper vs Chowly
• UrbanPiper vs Cuboh
• UrbanPiper vs Doshii
• UrbanPiper vs KitchenHub
• UrbanPiper vs Klikit
• UrbanPiper vs OrderOut
• UrbanPiper vs Deliverect vs Fooderise
• UrbanPiper vs Cuboh vs Deliverect vs Fooderise

These points were not confirmed when this page was written.

• Any price or plan detail
• Contract term
• Founding year
• Employee count
• Security certifications
• Full integration list

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage, country selector, delivery partners namedhttps://www.urbanpiper.com/
2. Hub product featureshttps://www.urbanpiper.com/hub
3. Meraki featureshttps://www.urbanpiper.com/meraki
4. Integration directoryhttps://www.urbanpiper.com/integrations
5. Company story, Ordermark acquisition, supporthttps://www.urbanpiper.com/about
6. Customershttps://www.urbanpiper.com/customer-stories
7. Legal entity, DPAhttps://www.urbanpiper.com/legal/customer-terms-and-conditions
8. Series Bhttps://www.urbanpiper.com/blog/restaurant-management-platform-urbanpiper-raises-24-million-in-series-b-funding