Xenial
Xenial is cloud restaurant technology for enterprise quick-service and fast-casual chains, convenience stores and venues: POS, kiosks, digital menu boards, kitchen and drive-thru tools, back office and payments. It is a wholly owned subsidiary of Global Payments, and its site says its products are being renamed Genius by Global Payments, with 'Xenial, a Global Payments company' used until then.
Wholly owned by Global Payments; products being rebranded as Genius by Global Payments.
Last reviewed
- Best for
- Large quick-service and fast-casual brands, Multi-unit franchisees
- Pricing
- Quote only
- Runs on
- Web
Who it is for
Large quick-service and fast-casual brands
Xenial says its solutions serve 20 of QSR Magazine's top 50 concepts and are built for enterprise restaurants.
Multi-unit franchisees
Case studies describe Wendy's, Popeyes, Burger King and Golden Corral franchisees using its back office and digital menu boards.
Stadiums and entertainment venues
Xenial POS is stated to run at venues such as Mercedes Benz Stadium and Truist Park.
Less suited to: Small independent restaurants: the vendor positions its products as enterprise-ready for large chains and venues, and publishes no self-serve pricing.
What it does
Cloud POS software
Enterprise cloud POS to serve guests and manage the business, stated to run in more than 1,000 sites.
Online, mobile ordering and delivery integration
Multiple ordering channels integrated with the POS.
Self-order kiosks
Kiosk hardware and software for guest self-ordering.
Indoor and outdoor digital menu boards
Menu boards for inside and drive-thru use, with automated upsell on the outdoor boards.
Kitchen management and predictive cooking
An integrated food prep system and predictive cooking software and hardware (Xenial Chef) to cut waste.
Drive-thru timer and controller
Drive-thru Director for speed of service, and a newer controller with voice-bot ordering and suggestive selling.
Back office with enterprise reporting
Cloud back office covering inventory and food cost management, labor and scheduling, usable in-store and above store.
Seating waitlist management
Waitlist, seating and table turn managed from the guest's smartphone and a staff tablet.
Integrated payments
Payments across online, in-app, counter, kiosk, drive-thru, table-side and curbside, with tokenization, encryption and store-and-forward.
Touchless QR payments
Guests scan a QR code and pay from their smartphone.
Customer engagement and loyalty
Analytics, loyalty and guest data tools.
Pricing
- Pricing model
- Quote only
Xenial publishes no prices; the site directs visitors to schedule a demo or contact sales. No free plan or trial is mentioned.
How it compares
Compared with the 235 products in Restaurant POS that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 2 integrations. The median in this category is 8.
- Lists Web only. Among the 218 products in this category that state their platforms, 110 list an iOS app and 116 list an Android app.
Works with
- Payments
- Apple PayGoogle Wallet
Xenial says online ordering and delivery are integrated and that Xenial Payments has open APIs, but its pages name no POS, delivery, accounting or other third-party partners.
Where and how it runs
- Platforms
- Web
- Hardware
- Sells POS hardware (portable tablets and rugged terminals), kiosk hardware and payment devices; the payments page lists Verifone e285, Verifone p400, POS XC23 and a DT5 drive-thru kiosk.
Xenial says it operates in 62 countries worldwide but does not list them.
The company
- Company
- Xenial, Inc.
- Headquarters
- Lansdale, Pennsylvania, United States
- Team size
- 760+ technology employees (vendor's figure)
- Customers named by the vendor
- Dutch Bros Coffee, Mandarin Express, Long John Silvers, Denny's, A&W Canada, Mercedes Benz Stadium, Truist Park, Stonewall Road Restaurant Group (Wendy's franchisee), Golden Corral franchisee, Premier Kings (Burger King and Popeyes franchisee)
Security and support
- Security and compliance
- Data tokenization and end-to-end encryption; addresses PCI compliance concerns (no certification named)
- Support
- Enterprise implementation, account management and support teams are stated for payments customers; the site has a support portal and a communities page.
Listing details
- Built for
- Restaurants
- Focus
- Food-specific
- Status
- Acquired
- Website
- xenial.com
- Also listed in
- Quick Service & Drive-Thru POS
Alternatives to Xenial
See all 276 in Restaurant POSAldelo
Aldelo is a US restaurant point-of-sale company whose current product, Aldelo Express, is a cloud POS for iPad, Android and countertop hardware.
Runs on Web, iOS and Android, against Web for Xenial.
iPratico
iPratico is an Italian restaurant software suite built around iPratico Eat, a multi-location point of sale and back-office system.
Runs on iOS and Android, against Web for Xenial.
Ancon
Ancon is a cloud-based point of sale system for restaurants, bars, cafes and hotels, made by Swedish company Ancon AB, which says it has been in the restaurant trade since 1998.
Names 20 integrations, against 2 for Xenial.
APRO Kassensysteme
APRO is an Austrian point-of-sale system for restaurants, hotels, bars, cafes, canteens and food trucks.
Names 16 integrations, against 2 for Xenial.
Compare Xenial
Side-by-side tables built from the same profile data.
What we could not confirm
These points were not confirmed when this page was written.
- Any price or contract term
- Named third-party integrations (delivery, accounting, payroll)
- Founding year and the date the Genius by Global Payments rename completes
- List of countries and interface languages
- Security certifications
- Mobile apps
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Homepage: rebrand to Genius by Global Payments, statshttps://www.xenial.com/
- Product listhttps://www.xenial.com/products/
- Front of house, customershttps://www.xenial.com/solutions/front-of-house/
- Kitchen solutionshttps://www.xenial.com/solutions/middle-of-house/
- Back officehttps://www.xenial.com/solutions/back-of-house/
- Payments, hardware, securityhttps://www.xenial.com/solutions/payments/
- Parent company, case studieshttps://www.xenial.com/about/
- Address, demo routehttps://www.xenial.com/contact/
- Legal entity namehttps://www.xenial.com/privacypolicy/
- Premier Kings case studyhttps://www.xenial.com/blog/case-studies/case-study-multi-location-franchisee-consolidates-on-a-single-modern-back-office-solution-for-better-food-and-inventory-cost-control.stml