Bistrochat vs Plateform
Bistrochat is reservation and table management software that gathers bookings from messaging apps, social media, websites and phone calls into one floor plan and agenda. Plateform is an Italian online platform for restaurant table reservations and guest marketing. Both are listed under Reservations & Table Management. Where the profiles show a difference, it is in price, audience and countries covered.
Key differences
price
The vendors price on different terms. Bistrochat at HKD 550 per venue per month, paid annually; Plateform at EUR 59 per month, excluding VAT. The amounts cannot be compared directly.
audience
The audiences they list differ. Listed for one product only, for example: Bistrochat: Restaurants in Asian markets taking bookings over chat apps; Plateform: Independent restaurants, pizzerias and trattorias in Italy.
countries covered
Bistrochat names 10 countries and Plateform names 1 country. No country appears in every list.
integrations
On integrations, Bistrochat names 15 integrations and Plateform names 32 integrations. 4 partners appear in every list.
company background
Headquarters: Bistrochat, Hong Kong, Hong Kong SAR; Plateform, Bologna, Italy.
Side by side
| Field | Bistrochat | Plateform |
|---|---|---|
| What it is | Bistrochat is reservation and table management software that gathers bookings from messaging apps, social media, websites and phone calls into one floor plan and agenda. | Plateform is an Italian online platform for restaurant table reservations and guest marketing. |
| Best for | Restaurants in Asian markets taking bookings over chat apps; Multi-venue restaurant groups; Restaurants with a no-show problem | Independent restaurants, pizzerias and trattorias in Italy; Chains and multi-site groups (5+ venues); Venues that want to start on a free tier |
| Pricing model | Subscription per location | Subscription per venue |
| Starting price | HKD 550 per venue per month, paid annually | EUR 59 per month, excluding VAT |
| Free plan | Not published | Yes |
| Free trial | Not published | Not published |
| Contract | Not published | Not published |
| Platforms | Web | Web |
| Countries | Hong Kong SAR, India, Indonesia, Macau, Malaysia, Philippines and 4 more | Italy |
| Languages | English, French, German, Indonesian, Japanese, Khmer and 9 more | English, French, German, Italian, Spanish |
| Number of integrations | 15 | 32 |
| Certifications | Not published | Not published |
| Security practices | Not published | Not published |
| Founded | Not published | Not published |
| Headquarters | Hong Kong, Hong Kong SAR | Bologna, Italy |
| Owner | Not published | Part of the RistoratoreTop group |
| Last reviewed | 29 September 2026 | 29 September 2026 |
Integrations
Named by both
- Google Analytics
- Meta Pixel
Named only by Bistrochat
- EazyDiner
- LINE
- Mailchimp
- Messenger
- Openrice
- Google Reserve
- Swiggy Dineout
- Telegram
- Zalo
- Zomato
Named only by Plateform
- Apple Pay
- Archenet
- Bookline
- CashWork
- Cassa in Cloud
- Flood
- Google Business
- Google Pay
- Google Tag Manager
- IlConto
- iPratico
and 16 moreshow fewer
- Menu (Passepartout)
- .ofsale
- PayPal
- Posby
- RingBoost AI
- Satispay
- Stripe
- Syrve
- Tavolinux
- Telema OneTouch
- TikTok
- Tilby
- Tripadvisor
- Wycash
- xMenu
- Zmenu
Which to choose
Bistrochat
Choose Bistrochat if you fit its listed audience: Restaurants in Asian markets taking bookings over chat apps; Multi-venue restaurant groups; Restaurants with a no-show problem.
Plateform
Choose Plateform if you are in one of these groups: Independent restaurants, pizzerias and trattorias in Italy; Chains and multi-site groups (5+ venues); Venues that want to start on a free tier.
What we could not confirm
Bistrochat
- Founding year, founders, team size and funding
- Named POS integration partners
- Customer names
- Security certifications
- Whether a free trial exists
Plateform
- Founding year, founders, team size and funding
- Minimum contract term and cancellation terms
- Exact Premium price by seat count (the price calculator is interactive)
- Which integrations are native versus set up through the vendor
- Security certifications and hosting location
- Availability outside Italy
Sources
Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.
Bistrochat, reviewed 29 September 2026
- Home page with features and planshttps://www.bistrochat.com
- Markets and sales officeshttps://www.bistrochat.com/careers/
- Legal entity and subscription termshttps://www.bistrochat.com/terms-of-service
- Blog indexhttps://www.bistrochat.com/foodforthought/en/
- Aggregator sync integrationshttps://www.bistrochat.com/foodforthought/en/posts/one-floor-plan-zomato-swiggy-eazydiner-whatsapp-instagram.html
Plateform, reviewed 29 September 2026
- Homepage: positioning, module list, usage claimshttps://plateform.app
- Pricing page and plan contentshttps://plateform.app/prezzi
- Free plan and Premium comparisonhttps://plateform.app/plateform-free
- Integration listhttps://plateform.app/integrazioni
- Reservations module, languages, customer nameshttps://plateform.app/funzionalita/prenotazioni
- FAQ: no-show, devices, demohttps://plateform.app/faq
- About pagehttps://plateform.app/chi-siamo
- Customer types and case studieshttps://plateform.app/clienti
- Support offeringhttps://plateform.app/funzionalita/assistenza
- Legal entity and Bologna addresshttps://plateform.app/condizioni-generali-vendita
- Page discoveryhttps://plateform.app/sitemap.xml

