GoBiz vs GrabMerchant

GoBiz is the former name of the GoFood Merchant app, the tool restaurants in Indonesia use to sell on Gojek's GoFood delivery marketplace. GrabMerchant is the seller-side app and portal for restaurants and shops that sell on Grab's delivery marketplaces in Southeast Asia (GrabFood and GrabMart). Both are listed under Delivery Marketplace. They differ in audience, platforms and countries covered.

Key differences

  • audience

    The audiences they list differ. Listed for one product only, for example: GoBiz: Restaurants and food stalls in Indonesia selling on GoFood; GrabMerchant: Restaurants that want delivery and pickup orders in Malaysia.

  • platforms

    Platform support differs. GoBiz: Web, Android; GrabMerchant: Web, iOS, Android.

  • countries covered

    Country coverage differs. GoBiz names 1 country and GrabMerchant names 8 countries. 1 country appears in every list.

  • company background

    Parent companies: GoBiz, GoTo (the app was formerly named GoBiz and is now GoFood Merchant); GrabMerchant, Grab.

Side by side

GoBiz vs GrabMerchant: side-by-side comparison from published vendor information
FieldGoBizGrabMerchant
What it isGoBiz is the former name of the GoFood Merchant app, the tool restaurants in Indonesia use to sell on Gojek's GoFood delivery marketplace.GrabMerchant is the seller-side app and portal for restaurants and shops that sell on Grab's delivery marketplaces in Southeast Asia (GrabFood and GrabMart).
Best forRestaurants and food stalls in Indonesia selling on GoFood; Multi-outlet food businesses; Registered companiesRestaurants that want delivery and pickup orders in Malaysia; Multi-outlet and coffee chains; Merchants that want to advertise inside the Grab app
Pricing modelFree registration; fees agreed per merchantPercentage of sales (commission not published)
Starting priceNot publishedNot published
Free planNot publishedNot published
Free trialNot publishedNot published
ContractNot publishedNot published
PlatformsWeb, AndroidWeb, iOS, Android
CountriesIndonesiaCambodia, Indonesia, Malaysia, Myanmar, Philippines, Singapore and 2 more
LanguagesIndonesianEnglish, Malay
Number of integrationsNot published4
CertificationsNot publishedNot published
Security practicesOwner identity verification at registration (industry-standard, per the vendor)Not published
FoundedNot publishedNot published
HeadquartersJakarta, IndonesiaNot published
OwnerGoTo (the app was formerly named GoBiz and is now GoFood Merchant)Grab
Last reviewed29 September 202629 September 2026

Integrations

No partner appears in every list.

Named only by GoBiz

GoBiz does not name any integrations in the material we reviewed.

Named only by GrabMerchant

  • EasyStore
  • Magento
  • Shopify
  • WooCommerce

Which to choose

GoBiz

Choose GoBiz if your business matches one of the audiences it is listed for: Restaurants and food stalls in Indonesia selling on GoFood; Multi-outlet food businesses; Registered companies.

GrabMerchant

Choose GrabMerchant if you are in one of these groups: Restaurants that want delivery and pickup orders in Malaysia; Multi-outlet and coffee chains; Merchants that want to advertise inside the Grab app.

What we could not confirm

GoBiz

  • The fee or commission merchants pay to sell on GoFood
  • Contract term and renewal
  • iOS availability (only a Google Play link is on the site)
  • POS or other integrations
  • Founding year, headcount and funding for the merchant product

GrabMerchant

  • Commission rate, fees and ad prices
  • Contract term and renewal
  • POS and third-party integrations for restaurants
  • Founding year, headquarters, funding and employee count of Grab
  • Security certifications
  • App Store and Google Play listings (App Store request was rate limited)
  • Which countries offer GrabMerchant

Go further

GoBiz profileGrabMerchant profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

GoBiz, reviewed 29 September 2026

  1. Homepage: features, free sign-up, addresshttps://gofoodmerchant.co.id/
  2. About: app description, former GoBiz name, payouts, communityhttps://gofoodmerchant.co.id/tentang-kami
  3. Individual sign-up steps and documentshttps://gofoodmerchant.co.id/perorangan
  4. Company sign-up and web portalhttps://gofoodmerchant.co.id/perusahaan
  5. Help centre topicshttps://gofoodmerchant.co.id/bantuan
  6. Contact and supporthttps://gofoodmerchant.co.id/hubungi-kami
  7. Terms: service fee agreed between merchant and providerhttps://portal.gofoodmerchant.co.id/files/terms-and-condition/gofood-merchant-v04.2025
  8. Google Play listinghttps://play.google.com/store/apps/details?id=com.gojek.resto&hl=en

GrabMerchant, reviewed 29 September 2026

  1. Merchant site homehttps://merchant.grab.com/en-my
  2. GrabFood merchant sign-up, FAQ, app requirementshttps://www.grab.com/my/merchant/food/
  3. Supporthttps://merchant.grab.com/en-my/guides/all/grab-merchant-support-frequently-asked-questions-faq
  4. Marketing Managerhttps://merchant.grab.com/en-my/guides/all/marketing-manager-guide-en
  5. AI assistanthttps://merchant.grab.com/en-my/blog/5-ways-your-merchant-ai-assistant-can-take-your-business-to-the-next-level
  6. Adshttps://merchant.grab.com/en-my/blog/want-more-sales-ads-help-more-consumers-find-you
  7. Grab Momentshttps://merchant.grab.com/en-my/blog/introducing-grab-moments-where-diners-discover-you
  8. Grab Malaysia merchant hubhttps://www.grab.com/my/merchant/
  9. GrabPay acceptancehttps://www.grab.com/my/merchant/checkout-solutions/
  10. Countrieshttps://www.grab.com/my/locations/
  11. Company pagehttps://www.grab.com/my/about/