GrabMerchant vs Toters

GrabMerchant is the seller-side app and portal for restaurants and shops that sell on Grab's delivery marketplaces in Southeast Asia (GrabFood and GrabMart). Toters is an on-demand delivery marketplace operating in Lebanon and Iraq, where diners order from local restaurants and stores through its app. Both are listed under Delivery Marketplace. They differ in audience and countries covered.

Key differences

  • audience

    Audience differs between the profiles. Listed by one product alone: GrabMerchant: Restaurants that want delivery and pickup orders in Malaysia; Toters: Restaurants and cafes in Lebanon and Iraq.

  • countries covered

    Country coverage differs. GrabMerchant names 8 countries and Toters names 2 countries. No country appears in every list.

Side by side

GrabMerchant vs Toters: side-by-side comparison from published vendor information
FieldGrabMerchantToters
What it isGrabMerchant is the seller-side app and portal for restaurants and shops that sell on Grab's delivery marketplaces in Southeast Asia (GrabFood and GrabMart).Toters is an on-demand delivery marketplace operating in Lebanon and Iraq, where diners order from local restaurants and stores through its app.
Best forRestaurants that want delivery and pickup orders in Malaysia; Multi-outlet and coffee chains; Merchants that want to advertise inside the Grab appRestaurants and cafes in Lebanon and Iraq; Small venues wanting delivery without their own fleet; HORECA buyers sourcing supplies
Pricing modelPercentage of sales (commission not published)Quote only
Starting priceNot publishedNot published
Free planNot publishedNot published
Free trialNot publishedNot published
ContractNot publishedNot published
PlatformsWeb, iOS, AndroidWeb, iOS, Android
CountriesCambodia, Indonesia, Malaysia, Myanmar, Philippines, Singapore and 2 moreIraq, Lebanon
LanguagesEnglish, MalayArabic, English, Kurdish (Badini), Kurdish (Sorani), Turkish
Number of integrations4Not published
CertificationsNot publishedNot published
Security practicesNot publishedNot published
FoundedNot published2017
HeadquartersNot publishedBeirut, Lebanon
OwnerGrabNot published
Last reviewed29 September 202629 September 2026

Integrations

No partner appears in every list.

Named only by GrabMerchant

  • EasyStore
  • Magento
  • Shopify
  • WooCommerce

Named only by Toters

Toters does not name any integrations in the material we reviewed.

Which to choose

GrabMerchant

Choose GrabMerchant if you are in one of these groups: Restaurants that want delivery and pickup orders in Malaysia; Multi-outlet and coffee chains; Merchants that want to advertise inside the Grab app.

Toters

Choose Toters if you fit its listed audience: Restaurants and cafes in Lebanon and Iraq; Small venues wanting delivery without their own fleet; HORECA buyers sourcing supplies.

What we could not confirm

GrabMerchant

  • Commission rate, fees and ad prices
  • Contract term and renewal
  • POS and third-party integrations for restaurants
  • Founding year, headquarters, funding and employee count of Grab
  • Security certifications
  • App Store and Google Play listings (App Store request was rate limited)
  • Which countries offer GrabMerchant

Toters

  • Commission or fees charged to restaurants
  • POS or third-party integrations for partners
  • Contract term
  • Whether the restaurant back-office is a separate app
  • Which countries are currently active (the FAQ still says Middle East and USA)
  • Security certifications

Go further

GrabMerchant profileToters profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

GrabMerchant, reviewed 29 September 2026

  1. Merchant site homehttps://merchant.grab.com/en-my
  2. GrabFood merchant sign-up, FAQ, app requirementshttps://www.grab.com/my/merchant/food/
  3. Supporthttps://merchant.grab.com/en-my/guides/all/grab-merchant-support-frequently-asked-questions-faq
  4. Marketing Managerhttps://merchant.grab.com/en-my/guides/all/marketing-manager-guide-en
  5. AI assistanthttps://merchant.grab.com/en-my/blog/5-ways-your-merchant-ai-assistant-can-take-your-business-to-the-next-level
  6. Adshttps://merchant.grab.com/en-my/blog/want-more-sales-ads-help-more-consumers-find-you
  7. Grab Momentshttps://merchant.grab.com/en-my/blog/introducing-grab-moments-where-diners-discover-you
  8. Grab Malaysia merchant hubhttps://www.grab.com/my/merchant/
  9. GrabPay acceptancehttps://www.grab.com/my/merchant/checkout-solutions/
  10. Countrieshttps://www.grab.com/my/locations/
  11. Company pagehttps://www.grab.com/my/about/