Servme vs UMAI

Servme is a reservations and guest management platform for restaurants, hotels, F&B groups and entertainment venues, built around the Middle East and North Africa. UMAI is a restaurant reservation and guest-management system covering online bookings, floor and table management, waitlist and queue, deposits, marketing automation, loyalty, and takeaway. Both are listed under Reservations & Table Management. The main differences are in price, audience and platforms.

Key differences

  • price

    On price, Servme lists USD 129 per venue per month, billed annually. UMAI does not publish a starting price.

  • audience

    Audience differs between the profiles. Listed by one product alone: Servme: Restaurants and F&B groups in MENA; UMAI: Restaurants that take reservations.

  • platforms

    They do not run on the same platforms. Servme: Web, iOS, Android; UMAI: Web.

  • countries covered

    Country coverage differs. Servme names 2 countries and UMAI names 3 countries. No country appears in every list.

  • integrations

    The integration lists differ. Servme names 19 integrations and UMAI names 2 integrations. 1 partner appears in every list.

Side by side

Servme vs UMAI: side-by-side comparison from published vendor information
FieldServmeUMAI
What it isServme is a reservations and guest management platform for restaurants, hotels, F&B groups and entertainment venues, built around the Middle East and North Africa.UMAI is a restaurant reservation and guest-management system covering online bookings, floor and table management, waitlist and queue, deposits, marketing automation, loyalty, and takeaway.
Best forRestaurants and F&B groups in MENA; Hotel food and beverage outlets; Venues that want commission-free bookingsRestaurants that take reservations; Restaurant groups with several outlets; Hotel restaurants, bars, nightclubs and cafes
Pricing modelSubscription per venueQuote only
Starting priceUSD 129 per venue per month, billed annuallyNot published
Free planNot publishedNot published
Free trialYesNot published
ContractNot publishedNot published
PlatformsWeb, iOS, AndroidWeb
CountriesSaudi Arabia, United Arab EmiratesMalaysia, Portugal, Singapore
LanguagesArabic, EnglishNot published
Number of integrations192
CertificationsNot publishedNot published
Security practicesData privacy compliance framework stated (no certification named)Not published
Founded2015Not published
HeadquartersDubai, United Arab EmiratesNot published
OwnerNot publishedNot published
Last reviewed29 September 202629 September 2026

Integrations

Named by both

  • Stripe

Named only by Servme

  • Emirates NBD
  • Facebook
  • Geidea
  • Instagram
  • Mailchimp
  • Michelin Guide
  • Moyasar
  • MyFatoorah
  • Network International
  • PayGCC
  • Paymob
  • Planet
and 6 more
  • Google Reserve
  • The Chefz
  • Tripadvisor
  • Wddk
  • Webook
  • Zomato

Named only by UMAI

  • WhatsApp

Which to choose

Servme

Choose Servme if you are in one of these groups: Restaurants and F&B groups in MENA; Hotel food and beverage outlets; Venues that want commission-free bookings.

UMAI

Choose UMAI if your business matches one of the audiences it is listed for: Restaurants that take reservations; Restaurant groups with several outlets; Hotel restaurants, bars, nightclubs and cafes.

What we could not confirm

Servme

  • Names of supported POS and PMS systems
  • Countries beyond Saudi Arabia and UAE
  • Security certifications
  • Funding
  • App store listings
  • Minimum contract term

UMAI

  • Any price or plan tiers (demo request only)
  • Contract terms
  • Integrations (POS, accounting)
  • Company legal name, founding year, headquarters, funding, team size
  • Hosting, security certifications
  • Mobile app platforms and store listings
  • Countries where it is officially sold
  • Interface languages

Go further

Servme profileUMAI profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.