Servme

Servme is a reservations and guest management platform for restaurants, hotels, F&B groups and entertainment venues, built around the Middle East and North Africa. It combines online booking, table management, a guest CRM, email, SMS and WhatsApp marketing, deposits and reporting. It is sold on a flat monthly subscription with no booking commissions, and includes a dedicated account manager.

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Best for
Restaurants and F&B groups in MENA, Hotel food and beverage outlets
Pricing
From USD 129 per venue per month, billed annually
Runs on
Web, iOS, Android

Who it is for

  • Restaurants and F&B groups in MENA

    Native WhatsApp messaging, regional payment gateways and local holiday campaigns; the vendor says it serves 3,000+ venues across MENA.

  • Hotel food and beverage outlets

    A property management system integration brings in-house guest and room billing data into reservations.

  • Venues that want commission-free bookings

    Flat subscription with no charges on reservations from any channel.

What it does

  • Reservations and table management

    All bookings, walk-ins and waitlist requests in one view, shown as list, floorplan, section or grid.

  • Guest CRM and profiling

    Profiles hold preferences, allergies, occasions and visit history, and are shared across a group.

  • Online booking widget and multi-channel booking

    Bookings arrive from the widget, Google, Instagram, Facebook, Tripadvisor, Zomato and others, with source tracking.

  • Deposits and no-show protection

    Deposits, card pre-authorisation and no-show fees through connected payment gateways.

  • Email, SMS and WhatsApp campaigns

    Built-in campaign builder with templates, segmentation and automated triggers such as birthdays and win-back.

  • Post-visit surveys and review management

    Feedback requests sent shortly after a table clears.

  • Event promotion and upselling

    Create events, track bookings, covers and payments (Essential and Advanced plans).

  • Digital menus

    Create and publish menus with a QR code from the dashboard.

  • Automated guest tags

    Rules tag VIPs, high spenders and first-time guests.

  • POS integration

    Two-way sync of guest data, spend and prepayments; the vendor says 30+ POS systems are supported.

  • Multi-venue reservations and reporting

    Group-level reservations, payment groups and advanced reporting (Advanced plan).

  • REST API and webhooks

    A REST API, webhooks and developer documentation.

Pricing

Starting price
From USD 129 per venue per month, billed annually
Pricing model
Subscription per venue
Renewal
Renews automatically for periods of equal length; cancel through account settings or account manager, effective at end of the billing period
Free trial
Yes

Starter is USD 129, Essential USD 199 and Advanced USD 299 per venue per month, billed annually. Starter also lists a 1% fee per payment deposit or pre-authorization. The vendor says it charges no booking commissions and no setup or data migration fee. The FAQ says a free trial follows a demo.

How it compares

Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 19 integrations. The median in this category is 10.
  • Has a free trial. All 17 products in this category that say whether they have a free trial do.
  • One of 24 products in this category with an iOS app. One of 17 products in this category with an Android app. 48 products in this category state their platforms.
  • The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Reserve with Google, Instagram, Stripe, Facebook, Mailchimp.

Works with

Other
Mailchimp
Payments
MyFatoorahNetwork InternationalStripeMoyasarPaymobPayGCCPlanetEmirates NBDGeidea
Reservations
Google ReserveInstagramFacebookTripadvisorZomatoMichelin GuideWebookThe ChefzWddk

The FAQ says 30+ POS systems and hotel PMS systems are supported, but the vendor's site names none of them.

Where and how it runs

Available in
Saudi Arabia, United Arab Emirates
Languages
English, Arabic
Platforms
Web, iOS, Android
Hardware
Runs on the web, iPad, Android tablets and iOS and Android phones. No proprietary hardware is mentioned.

The site has market pages for Saudi Arabia and the UAE and says customers are across MENA. The FAQ also says it is live in hundreds of cities worldwide.

The company

Company
Servme DMCC
Founded
2015
Headquarters
Dubai, United Arab Emirates
Founders
Sarah Hawilo
Team size
55 team members (per vendor)
Customers named by the vendor
Rixos The Palm Dubai, Al Moajil Group, Andaz Delhi, Cove Beach, Spine Beirut

Security and support

Security and compliance
Data privacy compliance framework stated (no certification named)
Support
Every customer gets a dedicated account manager, onboarding and 24/7 tech support at no extra cost, plus a knowledge base with video tutorials.

Listing details

Built for
Restaurants, Cafés, Bars
Focus
Food-specific
Status
Active
Website
servmeco.com
Also listed in
Guest CRM & Customer Data PlatformRestaurant Marketing Automation (email, SMS, push)

Alternatives to Servme

See all 70 in Reservations & Table Management

  • SevenRooms

    SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues.

    Runs on Web and iOS, against Web, iOS and Android for Servme.

  • Tablein

    Tablein is a cloud table-booking system for restaurants, bars, pubs, hotel restaurants and event venues, made by the Lithuanian company UAB Internet Marketing Solutions.

    Runs on Web, against Web, iOS and Android for Servme.

  • easyTable

    easyTable is an online table booking system for restaurants and cafes, with a diagram, timeline and list view of reservations.

    Runs on Web, against Web, iOS and Android for Servme.

  • Tableo

    Tableo is a Malta-based restaurant reservation and table management system with a floor plan, diary, online booking form, waitlist, guest profiles, SMS and WhatsApp reminders and Stripe deposits.

    Names 8 integrations, against 19 for Servme.

Compare Servme

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Names of supported POS and PMS systems
  • Countries beyond Saudi Arabia and UAE
  • Security certifications
  • Funding
  • App store listings
  • Minimum contract term

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Vendor pagehttps://servmeco.com/
  2. Vendor pagehttps://servmeco.com/pricing
  3. Vendor pagehttps://servmeco.com/company
  4. Vendor pagehttps://servmeco.com/faq
  5. Vendor pagehttps://servmeco.com/platform/guest
  6. Vendor pagehttps://servmeco.com/platform/team
  7. Vendor pagehttps://servmeco.com/platform/business
  8. Vendor pagehttps://servmeco.com/terms