SevenRooms
SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues. It combines online booking and waitlists, table management, a guest CRM, email and text marketing, events, online ordering and Voice AI for phone bookings. It is owned by DoorDash, connects to 100+ POS and booking partners, and is sold to single venues and large groups.
Acquired by DoorDash in 2025
Last reviewed
- Best for
- Restaurant groups, Upscale and high-volume restaurants
- Pricing
- Quote only
- Runs on
- Web, iOS
Who it is for
Restaurant groups
A group can see bookings and guest profiles across venues, use a group portal and reporting, and share availability between venues.
Upscale and high-volume restaurants
Guest profiles alert staff to regulars and high spenders, and auto-seating and pacing tools manage busy floors.
Hotels, bars, clubs and event venues
The vendor lists hotels, membership clubs, nightclubs, breweries, wineries and sports venues as customers, with event management and ticketed experiences.
Restaurants that want to avoid cover fees
The vendor says it charges no reservation fees or online order commissions; guests book through the restaurant's own site, Google, Instagram and other channels.
What it does
Reservations and waitlist
Online booking widget and virtual waitlist with wait-time estimates, reminders, two-way SMS and post-visit surveys.
Table management
Auto-seating, pacing controls and cover forecasting, with pre-shift reports that list VIPs and cancellations.
Guest CRM and segmentation
Builds a profile for each guest from bookings, visits and orders and lets staff segment guests for service and campaigns.
Marketing automation
Behaviour-triggered email campaigns tied to reservations and revenue.
Email marketing (add-on)
Branded email campaigns with ROI tracking against bookings.
Text and WhatsApp marketing (add-on)
SMS and WhatsApp campaigns from hospitality templates, with ROI tracking.
Reputation management
Collects reviews from multiple sites, lets staff reply in line and links reviews to guest profiles.
Voice AI (add-on)
Answers guest phone calls, takes reservations and gives venue-specific replies.
Revenue management
Analyses booking and guest data and recommends actions that managers approve.
Events, experiences and add-ons
Sells private dining, ticketed events and booking upgrades on the venue's site, with menus, minimums and payments.
Event management (add-on)
Private-dining and event enquiry flow showing availability, terms and payment.
Online ordering
Ordering integrated with the guest CRM and marketing tools.
Perks loyalty programme
Shows guest perks on the host stand and chits so staff can reward regulars.
Reporting and group reporting
Trends across reservations, guest relations and sales for one venue or many.
Channel Connect
Channel manager that connects reservation inventory and guest data across booking channels into one book.
DoorDash and Deliveroo reservations marketplace
Access to reservation demand from DoorDash and Deliveroo marketplaces with no cover fees, according to the vendor.
API and integrations (add-on)
A flexible API and 100+ integrations with POS, payments, booking and messaging tools.
Pricing
- Pricing model
- Quote only
- Minimum contract
- One year if the order form states no term
- Renewal
- Renews automatically for the renewal term unless either party gives written notice at least 90 days before the end of the term
SevenRooms publishes no prices. It sells three packages, Starter, Growth and Premium, on a monthly subscription, and the pricing page directs buyers to a quote. Starter includes guest profiles, branded reservations and waitlist, table management, reputation management and basic marketing automation. Email, event management, Voice AI, text marketing, API and group portal are add-ons. The vendor says there is also a one-time setup fee and a transaction fee on pre-sales taken through its booking widgets, and no reservation fees or online order commissions.
How it compares
Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 45 integrations. The median in this category is 10.
- One of 24 products in this category with an iOS app. 48 products in this category state their platforms.
- The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Instagram, Stripe, Facebook, Lightspeed, Google, Square, Micros Simphony.
Works with
- Payments
- StripeAdyenFreedomPayCyberSourceNetwork International
SevenRooms says it has more than 100 integrations. The list above is a subset named on its integrations page, which also lists many regional POS systems.
Where and how it runs
- Customers in
- United States, United Kingdom, Australia, Singapore
- Platforms
- Web, iOS
- Apps
- SevenRooms OS: Operator app for reservations, seating and guest management; a subscription is needed to log in
- Hardware
- None sold that the site names. The SevenRooms OS app is listed in the App Store as designed for iPad.
SevenRooms does not publish a country list. These come from customer stories and press on its site (New York company, Nobu London, Australian and Singapore-dollar results). It also lists partners in Saudi Arabia, the Middle East and Asia.
The company
- Company
- SEVENROOMS, Inc. (per its App Store listing)
- Founded
- 2011
- Headquarters
- New York, United States
- Founders
- Joel Montaniel, Allison Page, Kinesh Patel
- Funding
- Series B, $50M, June 2020 (Providence Strategic Growth)
- Funding round, $8M, December 2017 (Comcast Ventures)
- Customers named by the vendor
- Brotzeit, Ethan Stowell Restaurants, The Apollo Restaurant, IGC Hospitality, Nobu London, MLSE, Altamarea Group, ALH Group, Bloomin' Brands, Mandarin Oriental Hotel Group, MGM Resorts International, Wolfgang Puck, Michael Mina, D&D London, Jumeirah Group, Black Sheep Restaurants, Zuma, Topgolf, Curator Hotel & Resort Collection
Security and support
- Support
- Support by phone (877-777-0907, option 1) and email. New customers get one-to-one onboarding with a dedicated support person and a customised floor plan, and the vendor says most go live within a few weeks.
Listing details
- Vendor
- SevenRooms (DoorDash)
- Built for
- Restaurants, Cafés, Bars
- Focus
- Food-specific
- Status
- Active
- Website
- sevenrooms.com
Alternatives to SevenRooms
See all 70 in Reservations & Table ManagementOpenTable
OpenTable for restaurants is reservation, table management and guest management software that also lists a restaurant on OpenTable's diner network.
Names 10 integrations, against 45 for SevenRooms.
Hostme
Hostme is a reservation, waitlist and table management system for restaurants, bars, wineries and breweries.
Runs on Web, iOS and Android, against Web and iOS for SevenRooms.
NowBookIt
Now Book It is a reservation platform for restaurants, cafes, pubs, clubs, wineries and multi-venue groups.
Names 23 integrations, against 45 for SevenRooms.
ResDiary
ResDiary is a reservation and table management system for restaurants, pubs, bars, cafes and hotels.
Runs on Web, iOS and Android, against Web and iOS for SevenRooms.
Compare SevenRooms
What we could not confirm
These points were not confirmed when this page was written.
- Any price or the difference between Starter, Growth and Premium
- Size of the one-time setup fee and the transaction fee rate
- Countries where the product is sold and product languages
- Employee count
- Security certifications
- Whether an Android operator app exists
- Amounts of the 2018 Amazon Alexa Fund and 2023 Enlightened Hospitality Investments rounds (not stated in the announcements)
- Completion date of the DoorDash acquisition (the footer says it is a DoorDash company; the announcement gives an expected close in the second half of 2025)
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Homepage: positioning, hubs, customer claimshttps://sevenrooms.com/
- Plans, add-ons, pricing FAQhttps://sevenrooms.com/pricing/
- Integration partnershttps://sevenrooms.com/platform/integrations-apis/
- Reservations and waitlisthttps://sevenrooms.com/platform/reservations-waitlist/
- Table managementhttps://sevenrooms.com/platform/table-management/
- CRMhttps://sevenrooms.com/platform/crm/
- Marketing automationhttps://sevenrooms.com/platform/marketing-automation/
- Email marketinghttps://sevenrooms.com/platform/email-marketing/
- Text marketinghttps://sevenrooms.com/platform/text-marketing/
- Reputation managementhttps://sevenrooms.com/platform/reputation-management/
- Voice AIhttps://sevenrooms.com/platform/VoiceAI/
- Revenue managementhttps://sevenrooms.com/platform/revenue-management/
- Reportinghttps://sevenrooms.com/platform/reporting/
- Events and add-onshttps://sevenrooms.com/platform/events-experiences/
- Event managementhttps://sevenrooms.com/platform/event-management/
- Channel Connecthttps://sevenrooms.com/platform/channel-connect/
- Loyalty perkshttps://sevenrooms.com/platform/perks/
- DoorDash Reservationshttps://sevenrooms.com/platform/doordash-reservations/
- Booking channelshttps://sevenrooms.com/platform/booking-channels/
- Founders, founding year, investorshttps://sevenrooms.com/our-story/
- Press listhttps://sevenrooms.com/press/
- DoorDash acquisitionhttps://sevenrooms.com/press/DoorDash-Acquires-SevenRooms/
- Series Bhttps://sevenrooms.com/press/sevenrooms-raises-50m-series-b-round-with-providence-strategic-growth/
- 2017 roundhttps://sevenrooms.com/press/sevenrooms-brings-on-comcast-ventures-as-first-institutional-investor-in-8m-round/
- Contract term, renewal, addresshttps://sevenrooms.com/generalterms/
- Support contacthttps://sevenrooms.com/lets-talk/
- iOS operator app listinghttps://apps.apple.com/us/app/sevenrooms-os/id516418638