Aleno vs SevenRooms
Aleno is a Swiss reservation and guest-management platform for restaurants and hotels, which it calls a Digital Assistant. SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues. Both are listed under Reservations & Table Management. The main differences are in audience, platforms and countries covered.
Key differences
audience
Not every audience is shared. Entries that only one product lists: Aleno: Hotels with restaurants; SevenRooms: Upscale and high-volume restaurants.
platforms
Listed platforms: Aleno: Web; SevenRooms: Web, iOS.
countries covered
Aleno names 3 countries and SevenRooms names 4 countries. No country appears in every list.
integrations
Aleno names 10 integrations and SevenRooms names 45 integrations. 1 partner appears in every list.
company background
By headquarters, Aleno (Zurich, Switzerland) and SevenRooms (New York, United States).
Side by side
| Field | Aleno | SevenRooms |
|---|---|---|
| What it is | Aleno is a Swiss reservation and guest-management platform for restaurants and hotels, which it calls a Digital Assistant. | SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues. |
| Best for | Restaurant groups; Hotels with restaurants; Ambitious single restaurants | Restaurant groups; Upscale and high-volume restaurants; Hotels, bars, clubs and event venues; Restaurants that want to avoid cover fees |
| Pricing model | Quote only | Quote only |
| Starting price | Not published | Not published |
| Free plan | Not published | Not published |
| Free trial | Not published | Not published |
| Contract | Not published | One year if the order form states no term |
| Platforms | Web | Web, iOS |
| Countries | Austria, Germany, Switzerland | Australia, Singapore, United Kingdom, United States |
| Languages | English, German | Not published |
| Number of integrations | 10 | 45 |
| Certifications | GDPR | Not published |
| Security practices | Not published | Not published |
| Founded | Not published | 2011 |
| Headquarters | Zurich, Switzerland | New York, United States |
| Owner | Not published | DoorDash (agreement to acquire announced 2025-05-06; the site footer now says "a DoorDash company") |
| Last reviewed | 29 September 2026 | 29 September 2026 |
Integrations
Named by both
- Lightspeed
Named only by Aleno
- Assistent.AI
- Fidelio
- GMS
- HelloTess
- Hypersoft
- Mailchimp
- Mews
- Opera
- Protel
Named only by SevenRooms
- Adyen
- NCR Aloha
- Amazon Alexa
- Bookline
- Bruncher.com
- ItsaCheckmate
- Chope
- Comtrex
- CyberSource
- Deliverect
- DoorDash Drive
- DoorDash Reservations
and 32 moreshow fewer
- Eats365
- FreedomPay
- Givex
- InfoGenesis POS
- inKind Capital
- Journey
- Network International
- Olo
- OpenRice
- OrderMate
- Orkestro
- Reserveout
- Revel
- Revinate
- Salido
- MICROS Simphony
- Slang
- SMSGlobal
- SpotOn
- Square
- Squirrel Systems
- Stripe
- Tevalis
- The Chefz
- TheFork
- Toast
- Tripadvisor
- Twilio
- Zonal
Which to choose
Aleno
Choose Aleno if you fit its listed audience: Restaurant groups; Hotels with restaurants; Ambitious single restaurants.
SevenRooms
Choose SevenRooms if your business matches one of the audiences it is listed for: Restaurant groups; Upscale and high-volume restaurants; Hotels, bars, clubs and event venues.
What we could not confirm
Aleno
- Any price or free trial
- Contract term
- Year founded
- Security certifications
- Full integration list (marketplace)
- Native mobile apps
SevenRooms
- Any price or the difference between Starter, Growth and Premium
- Size of the one-time setup fee and the transaction fee rate
- Countries where the product is sold and product languages
- Employee count
- Security certifications
- Whether an Android operator app exists
- Amounts of the 2018 Amazon Alexa Fund and 2023 Enlightened Hospitality Investments rounds (not stated in the announcements)
- Completion date of the DoorDash acquisition (the footer says it is a DoorDash company; the announcement gives an expected close in the second half of 2025)
Sources
Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.
Aleno, reviewed 29 September 2026
- Homepagehttps://www.aleno.me
- Reservationshttps://www.aleno.me/en/digital-assistant/operations/reservations-bookings
- Integrationshttps://www.aleno.me/en/digital-assistant/operations/integrations
- Table allocationhttps://www.aleno.me/en/digital-assistant/operations/ai-table-assignment
- No-show preventionhttps://www.aleno.me/en/digital-assistant/business/no-show-prevention
- Guest profileshttps://www.aleno.me/en/digital-assistant/operations/360-guest-profiles-crm
- Online marketinghttps://www.aleno.me/en/digital-assistant/marketing/online-marketing
- Reportshttps://www.aleno.me/en/digital-assistant/business/ai-analyses-individual-reports
- Pricinghttps://www.aleno.me/en/digitaler-assistent/pricing
- Restaurant groupshttps://www.aleno.me/en/for-restaurant-groups
- Team and sizehttps://www.aleno.me/en/about-us
- Imprinthttps://www.aleno.me/en/impressum
SevenRooms, reviewed 29 September 2026
- Homepage: positioning, hubs, customer claimshttps://sevenrooms.com/
- Plans, add-ons, pricing FAQhttps://sevenrooms.com/pricing/
- Integration partnershttps://sevenrooms.com/platform/integrations-apis/
- Reservations and waitlisthttps://sevenrooms.com/platform/reservations-waitlist/
- Table managementhttps://sevenrooms.com/platform/table-management/
- CRMhttps://sevenrooms.com/platform/crm/
- Marketing automationhttps://sevenrooms.com/platform/marketing-automation/
- Email marketinghttps://sevenrooms.com/platform/email-marketing/
- Text marketinghttps://sevenrooms.com/platform/text-marketing/
- Reputation managementhttps://sevenrooms.com/platform/reputation-management/
- Voice AIhttps://sevenrooms.com/platform/VoiceAI/
- Revenue managementhttps://sevenrooms.com/platform/revenue-management/
- Reportinghttps://sevenrooms.com/platform/reporting/
- Events and add-onshttps://sevenrooms.com/platform/events-experiences/
- Event managementhttps://sevenrooms.com/platform/event-management/
- Channel Connecthttps://sevenrooms.com/platform/channel-connect/
- Loyalty perkshttps://sevenrooms.com/platform/perks/
- DoorDash Reservationshttps://sevenrooms.com/platform/doordash-reservations/
- Booking channelshttps://sevenrooms.com/platform/booking-channels/
- Founders, founding year, investorshttps://sevenrooms.com/our-story/
- Press listhttps://sevenrooms.com/press/
- DoorDash acquisitionhttps://sevenrooms.com/press/DoorDash-Acquires-SevenRooms/
- Series Bhttps://sevenrooms.com/press/sevenrooms-raises-50m-series-b-round-with-providence-strategic-growth/
- 2017 roundhttps://sevenrooms.com/press/sevenrooms-brings-on-comcast-ventures-as-first-institutional-investor-in-8m-round/
- Contract term, renewal, addresshttps://sevenrooms.com/generalterms/
- Support contacthttps://sevenrooms.com/lets-talk/
- iOS operator app listinghttps://apps.apple.com/us/app/sevenrooms-os/id516418638

