Aleno vs OpenTable
Aleno is a Swiss reservation and guest-management platform for restaurants and hotels, which it calls a Digital Assistant. OpenTable for restaurants is reservation, table management and guest management software that also lists a restaurant on OpenTable's diner network. Both are listed under Reservations & Table Management. The main differences are in price, audience and platforms.
Key differences
price
On price, OpenTable lists USD 149 per month plus a per cover fee. Aleno does not publish a starting price.
audience
The audiences they list differ. Listed for one product only, for example: Aleno: Hotels with restaurants; OpenTable: Restaurants that want bookings from a large diner network.
platforms
Listed platforms: Aleno: Web; OpenTable: Web, iOS.
countries covered
On geography, Aleno names 3 countries and OpenTable names 15 countries. 1 country appears in every list.
integrations
The integration lists differ. Aleno names 10 integrations and OpenTable names 10 integrations. 1 partner appears in every list.
security and compliance
Listed security and compliance items: Aleno: GDPR; OpenTable: CCPA, GDPR, PCI DSS, SOC 2 Type 2.
company background
Aleno is based in Zurich, Switzerland and OpenTable in San Francisco, United States.
Side by side
| Field | Aleno | OpenTable |
|---|---|---|
| What it is | Aleno is a Swiss reservation and guest-management platform for restaurants and hotels, which it calls a Digital Assistant. | OpenTable for restaurants is reservation, table management and guest management software that also lists a restaurant on OpenTable's diner network. |
| Best for | Restaurant groups; Hotels with restaurants; Ambitious single restaurants | Restaurants that want bookings from a large diner network; Busy dining rooms that need table management; Restaurant groups; Hotels and casinos with several outlets |
| Pricing model | Quote only | Subscription per location |
| Starting price | Not published | USD 149 per month plus a per cover fee |
| Free plan | Not published | Not published |
| Free trial | Not published | Yes |
| Contract | Not published | 12 months on Core and Pro; month-to-month on Basic |
| Platforms | Web | Web, iOS |
| Countries | Austria, Germany, Switzerland | Australia, Canada, France, Germany, Ireland, Italy and 9 more |
| Languages | English, German | Dutch, English, French, German, Italian, Japanese and 1 more |
| Number of integrations | 10 | 10 |
| Certifications | GDPR | CCPA, GDPR, PCI DSS, SOC 2 Type 2 |
| Security practices | Not published | EU-U.S., Swiss-U.S. and UK Data Privacy Framework participation |
| Founded | Not published | 1998 |
| Headquarters | Zurich, Switzerland | San Francisco, United States |
| Owner | Not published | Booking Holdings Inc. |
| Last reviewed | 29 September 2026 | 29 September 2026 |
Integrations
Named by both
- Lightspeed
Named only by Aleno
- Assistent.AI
- Fidelio
- GMS
- HelloTess
- Hypersoft
- Mailchimp
- Mews
- Opera
- Protel
Named only by OpenTable
- NCR Aloha
- GoTab
- Meta
- Shiji
- Micros Simphony
- SkyTab
- Toast
- Union
Which to choose
Aleno
Choose Aleno if you fit its listed audience: Restaurant groups; Hotels with restaurants; Ambitious single restaurants.
OpenTable
Choose OpenTable if you fit its listed audience: Restaurants that want bookings from a large diner network; Busy dining rooms that need table management; Restaurant groups.
What we could not confirm
Aleno
- Any price or free trial
- Contract term
- Year founded
- Security certifications
- Full integration list (marketplace)
- Native mobile apps
OpenTable
- Core and Pro plan prices, and the per cover fee amount
- Android app availability
- Full integration partner list
- Founders
- Funding (OpenTable is part of Booking Holdings)
- Supported interface languages for restaurants
- Plan details from the main plans overview page
Sources
Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.
Aleno, reviewed 29 September 2026
- Homepagehttps://www.aleno.me
- Reservationshttps://www.aleno.me/en/digital-assistant/operations/reservations-bookings
- Integrationshttps://www.aleno.me/en/digital-assistant/operations/integrations
- Table allocationhttps://www.aleno.me/en/digital-assistant/operations/ai-table-assignment
- No-show preventionhttps://www.aleno.me/en/digital-assistant/business/no-show-prevention
- Guest profileshttps://www.aleno.me/en/digital-assistant/operations/360-guest-profiles-crm
- Online marketinghttps://www.aleno.me/en/digital-assistant/marketing/online-marketing
- Reportshttps://www.aleno.me/en/digital-assistant/business/ai-analyses-individual-reports
- Pricinghttps://www.aleno.me/en/digitaler-assistent/pricing
- Restaurant groupshttps://www.aleno.me/en/for-restaurant-groups
- Team and sizehttps://www.aleno.me/en/about-us
- Imprinthttps://www.aleno.me/en/impressum
OpenTable, reviewed 29 September 2026
- Restaurant solutions homehttps://www.opentable.com/restaurant-solutions/
- Basic plan and pricehttps://www.opentable.com/restaurant-solutions/plans/basic/
- Core plan, contracthttps://www.opentable.com/restaurant-solutions/plans/core/
- Pro planhttps://www.opentable.com/restaurant-solutions/plans/pro/
- Private dining add-onhttps://www.opentable.com/restaurant-solutions/plans/private-dining/
- Reservationshttps://www.opentable.com/restaurant-solutions/products/reservation-management/
- Table managementhttps://www.opentable.com/restaurant-solutions/products/table-management/
- Guest managementhttps://www.opentable.com/restaurant-solutions/products/relationship-management/
- Reviewshttps://www.opentable.com/restaurant-solutions/products/reputation-management/
- Experienceshttps://www.opentable.com/restaurant-solutions/products/features/experiences/
- Reportinghttps://www.opentable.com/restaurant-solutions/products/features/reporting/
- Marketinghttps://www.opentable.com/restaurant-solutions/products/features/restaurant-marketing/
- Diner networkhttps://www.opentable.com/restaurant-solutions/diner-network/
- Groups and countrieshttps://www.opentable.com/restaurant-solutions/restaurant-groups/
- Hotelshttps://www.opentable.com/restaurant-solutions/hotels-casinos/
- Integrations pagehttps://www.opentable.com/restaurant-solutions/integrations/
- Toast integrationhttps://www.opentable.com/restaurant-solutions/toast-opentable-better-together/
- Lightspeed integrationhttps://www.opentable.com/restaurant-solutions/integrations/lightspeed-opentable/
- NCR Aloha integrationhttps://www.opentable.com/restaurant-solutions/integrations/ncr-aloha-pos/
- SkyTab integrationhttps://www.opentable.com/restaurant-solutions/integrations/skytab-opentable/
- GoTab integrationhttps://www.opentable.com/restaurant-solutions/integrations/gotab-opentable/
- Union integrationhttps://www.opentable.com/restaurant-solutions/integrations/union-opentable/
- Micros Simphony integrationhttps://www.opentable.com/restaurant-solutions/integrations/micros-simphony-pos/
- Shiji integrationhttps://www.opentable.com/restaurant-solutions/shiji-pos/
- APIs, addresshttps://www.opentable.com/restaurant-solutions/api-partners/
- Supporthttps://www.opentable.com/restaurant-solutions/service/
- Securityhttps://www.opentable.com/restaurant-solutions/learn/built-to-protect/
- iOS restaurant apphttps://apps.apple.com/us/app/opentable-for-restaurants/id766049754
- Founding year, size, HQhttps://www.linkedin.com/company/opentable
