Aleno vs OpenTable

Aleno is a Swiss reservation and guest-management platform for restaurants and hotels, which it calls a Digital Assistant. OpenTable for restaurants is reservation, table management and guest management software that also lists a restaurant on OpenTable's diner network. Both are listed under Reservations & Table Management. The main differences are in price, audience and platforms.

Key differences

  • price

    On price, OpenTable lists USD 149 per month plus a per cover fee. Aleno does not publish a starting price.

  • audience

    The audiences they list differ. Listed for one product only, for example: Aleno: Hotels with restaurants; OpenTable: Restaurants that want bookings from a large diner network.

  • platforms

    Listed platforms: Aleno: Web; OpenTable: Web, iOS.

  • countries covered

    On geography, Aleno names 3 countries and OpenTable names 15 countries. 1 country appears in every list.

  • integrations

    The integration lists differ. Aleno names 10 integrations and OpenTable names 10 integrations. 1 partner appears in every list.

  • security and compliance

    Listed security and compliance items: Aleno: GDPR; OpenTable: CCPA, GDPR, PCI DSS, SOC 2 Type 2.

  • company background

    Aleno is based in Zurich, Switzerland and OpenTable in San Francisco, United States.

Side by side

Aleno vs OpenTable: side-by-side comparison from published vendor information
FieldAlenoOpenTable
What it isAleno is a Swiss reservation and guest-management platform for restaurants and hotels, which it calls a Digital Assistant.OpenTable for restaurants is reservation, table management and guest management software that also lists a restaurant on OpenTable's diner network.
Best forRestaurant groups; Hotels with restaurants; Ambitious single restaurantsRestaurants that want bookings from a large diner network; Busy dining rooms that need table management; Restaurant groups; Hotels and casinos with several outlets
Pricing modelQuote onlySubscription per location
Starting priceNot publishedUSD 149 per month plus a per cover fee
Free planNot publishedNot published
Free trialNot publishedYes
ContractNot published12 months on Core and Pro; month-to-month on Basic
PlatformsWebWeb, iOS
CountriesAustria, Germany, SwitzerlandAustralia, Canada, France, Germany, Ireland, Italy and 9 more
LanguagesEnglish, GermanDutch, English, French, German, Italian, Japanese and 1 more
Number of integrations1010
CertificationsGDPRCCPA, GDPR, PCI DSS, SOC 2 Type 2
Security practicesNot publishedEU-U.S., Swiss-U.S. and UK Data Privacy Framework participation
FoundedNot published1998
HeadquartersZurich, SwitzerlandSan Francisco, United States
OwnerNot publishedBooking Holdings Inc.
Last reviewed29 September 202629 September 2026

Integrations

Named by both

  • Lightspeed

Named only by Aleno

  • Assistent.AI
  • Fidelio
  • GMS
  • HelloTess
  • Hypersoft
  • Mailchimp
  • Mews
  • Opera
  • Protel

Named only by OpenTable

  • NCR Aloha
  • Google
  • GoTab
  • Meta
  • Shiji
  • Micros Simphony
  • SkyTab
  • Toast
  • Union

Which to choose

Aleno

Choose Aleno if you fit its listed audience: Restaurant groups; Hotels with restaurants; Ambitious single restaurants.

OpenTable

Choose OpenTable if you fit its listed audience: Restaurants that want bookings from a large diner network; Busy dining rooms that need table management; Restaurant groups.

What we could not confirm

Aleno

  • Any price or free trial
  • Contract term
  • Year founded
  • Security certifications
  • Full integration list (marketplace)
  • Native mobile apps

OpenTable

  • Core and Pro plan prices, and the per cover fee amount
  • Android app availability
  • Full integration partner list
  • Founders
  • Funding (OpenTable is part of Booking Holdings)
  • Supported interface languages for restaurants
  • Plan details from the main plans overview page

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

Aleno, reviewed 29 September 2026

  1. Homepagehttps://www.aleno.me
  2. Reservationshttps://www.aleno.me/en/digital-assistant/operations/reservations-bookings
  3. Integrationshttps://www.aleno.me/en/digital-assistant/operations/integrations
  4. Table allocationhttps://www.aleno.me/en/digital-assistant/operations/ai-table-assignment
  5. No-show preventionhttps://www.aleno.me/en/digital-assistant/business/no-show-prevention
  6. Guest profileshttps://www.aleno.me/en/digital-assistant/operations/360-guest-profiles-crm
  7. Online marketinghttps://www.aleno.me/en/digital-assistant/marketing/online-marketing
  8. Reportshttps://www.aleno.me/en/digital-assistant/business/ai-analyses-individual-reports
  9. Pricinghttps://www.aleno.me/en/digitaler-assistent/pricing
  10. Restaurant groupshttps://www.aleno.me/en/for-restaurant-groups
  11. Team and sizehttps://www.aleno.me/en/about-us
  12. Imprinthttps://www.aleno.me/en/impressum

OpenTable, reviewed 29 September 2026

  1. Restaurant solutions homehttps://www.opentable.com/restaurant-solutions/
  2. Basic plan and pricehttps://www.opentable.com/restaurant-solutions/plans/basic/
  3. Core plan, contracthttps://www.opentable.com/restaurant-solutions/plans/core/
  4. Pro planhttps://www.opentable.com/restaurant-solutions/plans/pro/
  5. Private dining add-onhttps://www.opentable.com/restaurant-solutions/plans/private-dining/
  6. Reservationshttps://www.opentable.com/restaurant-solutions/products/reservation-management/
  7. Table managementhttps://www.opentable.com/restaurant-solutions/products/table-management/
  8. Guest managementhttps://www.opentable.com/restaurant-solutions/products/relationship-management/
  9. Reviewshttps://www.opentable.com/restaurant-solutions/products/reputation-management/
  10. Experienceshttps://www.opentable.com/restaurant-solutions/products/features/experiences/
  11. Reportinghttps://www.opentable.com/restaurant-solutions/products/features/reporting/
  12. Marketinghttps://www.opentable.com/restaurant-solutions/products/features/restaurant-marketing/
  13. Diner networkhttps://www.opentable.com/restaurant-solutions/diner-network/
  14. Groups and countrieshttps://www.opentable.com/restaurant-solutions/restaurant-groups/
  15. Hotelshttps://www.opentable.com/restaurant-solutions/hotels-casinos/
  16. Integrations pagehttps://www.opentable.com/restaurant-solutions/integrations/
  17. Toast integrationhttps://www.opentable.com/restaurant-solutions/toast-opentable-better-together/
  18. Lightspeed integrationhttps://www.opentable.com/restaurant-solutions/integrations/lightspeed-opentable/
  19. NCR Aloha integrationhttps://www.opentable.com/restaurant-solutions/integrations/ncr-aloha-pos/
  20. SkyTab integrationhttps://www.opentable.com/restaurant-solutions/integrations/skytab-opentable/
  21. GoTab integrationhttps://www.opentable.com/restaurant-solutions/integrations/gotab-opentable/
  22. Union integrationhttps://www.opentable.com/restaurant-solutions/integrations/union-opentable/
  23. Micros Simphony integrationhttps://www.opentable.com/restaurant-solutions/integrations/micros-simphony-pos/
  24. Shiji integrationhttps://www.opentable.com/restaurant-solutions/shiji-pos/
  25. APIs, addresshttps://www.opentable.com/restaurant-solutions/api-partners/
  26. Supporthttps://www.opentable.com/restaurant-solutions/service/
  27. Securityhttps://www.opentable.com/restaurant-solutions/learn/built-to-protect/
  28. iOS restaurant apphttps://apps.apple.com/us/app/opentable-for-restaurants/id766049754
  29. Founding year, size, HQhttps://www.linkedin.com/company/opentable