OpenTable

OpenTable for restaurants is reservation, table management and guest management software that also lists a restaurant on OpenTable's diner network. It offers online booking, floor plans, waitlists, deposits, ticketed Experiences, review management, guest profiles and email marketing, on Basic, Core and Pro plans. It is sold to independent restaurants, groups, bars, wineries and hotels, and is part of Booking Holdings.

Owned by Booking Holdings

Last reviewed

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Best for
Restaurants that want bookings from a large diner network, Busy dining rooms that need table management
Pricing
From USD 149 per month plus a per cover fee
Runs on
Web, iOS

Who it is for

  • Restaurants that want bookings from a large diner network

    Listings appear on OpenTable and its affiliate partners; the vendor says the network seats more than 2 billion diners a year.

  • Busy dining rooms that need table management

    Core adds customisable floor plans, automatic table assignment, waitlists and POS-linked table status.

  • Restaurant groups

    Shared guest history and reviews across locations, and advertising scaled across every site.

  • Hotels and casinos with several outlets

    One booking widget for all restaurants and access rules that hold availability for hotel guests or VIPs.

What it does

  • Online reservations and booking widget

    Guests book through the restaurant's website, OpenTable and affiliate partners against availability the restaurant sets.

  • Deposits and credit card holds

    Ask for a deposit or card to secure a booking and reduce no-shows.

  • Customisable floor plans and Smart Assign

    Custom floor plans with automated table assignments.

  • Waitlist

    In-house and online waitlist.

  • Shift overview and covers report

    Upcoming shift stats, guest notes and a printable covers report for the team.

  • POS table statusing

    Table status updates automatically from an integrated POS.

  • Experiences

    Sell bookable events such as tasting menus and chef's tables, prepaid or pay at the restaurant, with per-person pricing.

  • Private dining add-on

    Add private dining lead and booking tools to any plan.

  • Boost campaigns and Bonus Points

    Targeted promotions to fill slow shifts, including bonus reward points for diners who book off-peak.

  • Ad tracking

    Connect Google and Meta ads to the booking widget to see which ads lead to reservations.

  • Reporting and local benchmarking

    Analytics dashboards and comparison with aggregated data from nearby OpenTable restaurants.

  • Review management

    Pull reviews from Google, Facebook and OpenTable into one place, respond, and send custom surveys.

  • Guest relationship management

    Guest profiles built from dining history, notes and tags, automated email campaigns and a branded loyalty programme.

  • Mobile app

    An iPhone owner app for cover stats, reservations and campaigns, and an iPad app for floor and table management.

  • Open APIs

    APIs and a sandbox for syncing reservations, guest data and orders with third-party systems.

  • 24/7 support

    Support available around the clock, with account managers for onboarding.

Pricing

Starting price
From USD 149 per month plus a per cover fee
Pricing model
Subscription per location
Minimum contract
12 months on Core and Pro; month-to-month on Basic
Renewal
Auto-renews annually on Core and Pro; notice 30 days before renewal
Free trial
30 days on Basic for new customers

OpenTable Basic is free for 30 days, then $149 per month plus a per cover fee for seated diners; the fee amount is not stated on the vendor's site. Core and Pro prices are not published there. Private Dining can be added to any plan for $99 per month; lead fees were waived under a 2025 offer.

How it compares

Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 10 integrations. The median in this category is 10.
  • Has a free trial. All 17 products in this category that say whether they have a free trial do.
  • One of 24 products in this category with an iOS app. 48 products in this category state their platforms.
  • The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Lightspeed, Google, Micros Simphony.

Works with

The integrations page shows logos of partners including Google, Uber Eats, Zagat, Toast, DoorDash and Stripe among others; only those named in text are listed. OpenTable also offers APIs for third-party providers.

Where and how it runs

Available in
United States, Canada, United Kingdom, Spain, Netherlands, Australia, Japan, Mexico, Italy, Germany, Ireland, France, United Arab Emirates, Singapore, Thailand
Languages
English, French, Spanish, Dutch, Japanese, Italian, German
Platforms
Web, iOS
Apps
OpenTable for Restaurants: Owner app for stats, reservations and campaigns; iPad app for table management
Hardware
An iPad app is recommended for front-of-house table management; no other hardware is stated.

The restaurant site says OpenTable reaches diners across 15 countries and offers 15 regional versions, which are the countries listed.

The company

Company
OpenTable, Inc.
Founded
1998 (per LinkedIn)
Headquarters
San Francisco, United States
Team size
1,001 to 5,000 (per LinkedIn)
Customers named by the vendor
McEwen's Memphis, The Tobacco Company, Little Betty Steak Bar, Ralph Brennan Restaurant Group, Beauty & Essex, Tupelo Honey, Farmers Restaurant Group, Delfina Restaurant Group

Security and support

Security and compliance
SOC 2 Type II, PCI DSS, GDPR, CCPA and PIPEDA compliance, EU-U.S., Swiss-U.S. and UK Data Privacy Framework participation
Support
24/7 support by phone or online, with a stated wait under 2 minutes, plus onboarding with account managers from the industry.

Listing details

Vendor
OpenTable (Booking Holdings)
Built for
Restaurants, Cafés, Bars
Focus
Food-specific
Status
Active
Website
opentable.com
  • SevenRooms

    SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues.

    Names 45 integrations, against 10 for OpenTable.

  • Eat App

    Eat App is reservation and table management software for restaurants, bars, cafes and hotel venues.

    Runs on Web, iOS and Android, against Web and iOS for OpenTable.

  • TheFork Manager

    TheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace.

    Runs on Web, iOS and Android, against Web and iOS for OpenTable.

  • Resy

    Resy is reservation and table management software for restaurants, bars, wineries and hotels, sold to businesses as Resy OS.

    Runs on Web, against Web and iOS for OpenTable.

What we could not confirm

These points were not confirmed when this page was written.

  • Core and Pro plan prices, and the per cover fee amount
  • Android app availability
  • Full integration partner list
  • Founders
  • Funding (OpenTable is part of Booking Holdings)
  • Supported interface languages for restaurants
  • Plan details from the main plans overview page

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Restaurant solutions homehttps://www.opentable.com/restaurant-solutions/
  2. Basic plan and pricehttps://www.opentable.com/restaurant-solutions/plans/basic/
  3. Core plan, contracthttps://www.opentable.com/restaurant-solutions/plans/core/
  4. Pro planhttps://www.opentable.com/restaurant-solutions/plans/pro/
  5. Private dining add-onhttps://www.opentable.com/restaurant-solutions/plans/private-dining/
  6. Reservationshttps://www.opentable.com/restaurant-solutions/products/reservation-management/
  7. Table managementhttps://www.opentable.com/restaurant-solutions/products/table-management/
  8. Guest managementhttps://www.opentable.com/restaurant-solutions/products/relationship-management/
  9. Reviewshttps://www.opentable.com/restaurant-solutions/products/reputation-management/
  10. Experienceshttps://www.opentable.com/restaurant-solutions/products/features/experiences/
  11. Reportinghttps://www.opentable.com/restaurant-solutions/products/features/reporting/
  12. Marketinghttps://www.opentable.com/restaurant-solutions/products/features/restaurant-marketing/
  13. Diner networkhttps://www.opentable.com/restaurant-solutions/diner-network/
  14. Groups and countrieshttps://www.opentable.com/restaurant-solutions/restaurant-groups/
  15. Hotelshttps://www.opentable.com/restaurant-solutions/hotels-casinos/
  16. Integrations pagehttps://www.opentable.com/restaurant-solutions/integrations/
  17. Toast integrationhttps://www.opentable.com/restaurant-solutions/toast-opentable-better-together/
  18. Lightspeed integrationhttps://www.opentable.com/restaurant-solutions/integrations/lightspeed-opentable/
  19. NCR Aloha integrationhttps://www.opentable.com/restaurant-solutions/integrations/ncr-aloha-pos/
  20. SkyTab integrationhttps://www.opentable.com/restaurant-solutions/integrations/skytab-opentable/
  21. GoTab integrationhttps://www.opentable.com/restaurant-solutions/integrations/gotab-opentable/
  22. Union integrationhttps://www.opentable.com/restaurant-solutions/integrations/union-opentable/
  23. Micros Simphony integrationhttps://www.opentable.com/restaurant-solutions/integrations/micros-simphony-pos/
  24. Shiji integrationhttps://www.opentable.com/restaurant-solutions/shiji-pos/
  25. APIs, addresshttps://www.opentable.com/restaurant-solutions/api-partners/
  26. Supporthttps://www.opentable.com/restaurant-solutions/service/
  27. Securityhttps://www.opentable.com/restaurant-solutions/learn/built-to-protect/
  28. iOS restaurant apphttps://apps.apple.com/us/app/opentable-for-restaurants/id766049754
  29. Founding year, size, HQhttps://www.linkedin.com/company/opentable