OpenTable
OpenTable for restaurants is reservation, table management and guest management software that also lists a restaurant on OpenTable's diner network. It offers online booking, floor plans, waitlists, deposits, ticketed Experiences, review management, guest profiles and email marketing, on Basic, Core and Pro plans. It is sold to independent restaurants, groups, bars, wineries and hotels, and is part of Booking Holdings.
Owned by Booking Holdings
Last reviewed
- Best for
- Restaurants that want bookings from a large diner network, Busy dining rooms that need table management
- Pricing
- From USD 149 per month plus a per cover fee
- Runs on
- Web, iOS
Who it is for
Restaurants that want bookings from a large diner network
Listings appear on OpenTable and its affiliate partners; the vendor says the network seats more than 2 billion diners a year.
Busy dining rooms that need table management
Core adds customisable floor plans, automatic table assignment, waitlists and POS-linked table status.
Restaurant groups
Shared guest history and reviews across locations, and advertising scaled across every site.
Hotels and casinos with several outlets
One booking widget for all restaurants and access rules that hold availability for hotel guests or VIPs.
What it does
Online reservations and booking widget
Guests book through the restaurant's website, OpenTable and affiliate partners against availability the restaurant sets.
Deposits and credit card holds
Ask for a deposit or card to secure a booking and reduce no-shows.
Customisable floor plans and Smart Assign
Custom floor plans with automated table assignments.
Waitlist
In-house and online waitlist.
Shift overview and covers report
Upcoming shift stats, guest notes and a printable covers report for the team.
POS table statusing
Table status updates automatically from an integrated POS.
Experiences
Sell bookable events such as tasting menus and chef's tables, prepaid or pay at the restaurant, with per-person pricing.
Private dining add-on
Add private dining lead and booking tools to any plan.
Boost campaigns and Bonus Points
Targeted promotions to fill slow shifts, including bonus reward points for diners who book off-peak.
Ad tracking
Connect Google and Meta ads to the booking widget to see which ads lead to reservations.
Reporting and local benchmarking
Analytics dashboards and comparison with aggregated data from nearby OpenTable restaurants.
Review management
Pull reviews from Google, Facebook and OpenTable into one place, respond, and send custom surveys.
Guest relationship management
Guest profiles built from dining history, notes and tags, automated email campaigns and a branded loyalty programme.
Mobile app
An iPhone owner app for cover stats, reservations and campaigns, and an iPad app for floor and table management.
Open APIs
APIs and a sandbox for syncing reservations, guest data and orders with third-party systems.
24/7 support
Support available around the clock, with account managers for onboarding.
Pricing
- Starting price
- From USD 149 per month plus a per cover fee
- Pricing model
- Subscription per location
- Minimum contract
- 12 months on Core and Pro; month-to-month on Basic
- Renewal
- Auto-renews annually on Core and Pro; notice 30 days before renewal
- Free trial
- 30 days on Basic for new customers
OpenTable Basic is free for 30 days, then $149 per month plus a per cover fee for seated diners; the fee amount is not stated on the vendor's site. Core and Pro prices are not published there. Private Dining can be added to any plan for $99 per month; lead fees were waived under a 2025 offer.
How it compares
Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 10 integrations. The median in this category is 10.
- Has a free trial. All 17 products in this category that say whether they have a free trial do.
- One of 24 products in this category with an iOS app. 48 products in this category state their platforms.
- The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Lightspeed, Google, Micros Simphony.
Works with
The integrations page shows logos of partners including Google, Uber Eats, Zagat, Toast, DoorDash and Stripe among others; only those named in text are listed. OpenTable also offers APIs for third-party providers.
Where and how it runs
- Available in
- United States, Canada, United Kingdom, Spain, Netherlands, Australia, Japan, Mexico, Italy, Germany, Ireland, France, United Arab Emirates, Singapore, Thailand
- Languages
- English, French, Spanish, Dutch, Japanese, Italian, German
- Platforms
- Web, iOS
- Apps
- OpenTable for Restaurants: Owner app for stats, reservations and campaigns; iPad app for table management
- Hardware
- An iPad app is recommended for front-of-house table management; no other hardware is stated.
The restaurant site says OpenTable reaches diners across 15 countries and offers 15 regional versions, which are the countries listed.
The company
- Company
- OpenTable, Inc.
- Founded
- 1998 (per LinkedIn)
- Headquarters
- San Francisco, United States
- Team size
- 1,001 to 5,000 (per LinkedIn)
- Customers named by the vendor
- McEwen's Memphis, The Tobacco Company, Little Betty Steak Bar, Ralph Brennan Restaurant Group, Beauty & Essex, Tupelo Honey, Farmers Restaurant Group, Delfina Restaurant Group
Security and support
- Security and compliance
- SOC 2 Type II, PCI DSS, GDPR, CCPA and PIPEDA compliance, EU-U.S., Swiss-U.S. and UK Data Privacy Framework participation
- Support
- 24/7 support by phone or online, with a stated wait under 2 minutes, plus onboarding with account managers from the industry.
Listing details
- Vendor
- OpenTable (Booking Holdings)
- Built for
- Restaurants, Cafés, Bars
- Focus
- Food-specific
- Status
- Active
- Website
- opentable.com
Alternatives to OpenTable
See all 70 in Reservations & Table ManagementSevenRooms
SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues.
Names 45 integrations, against 10 for OpenTable.
Eat App
Eat App is reservation and table management software for restaurants, bars, cafes and hotel venues.
Runs on Web, iOS and Android, against Web and iOS for OpenTable.
TheFork Manager
TheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace.
Runs on Web, iOS and Android, against Web and iOS for OpenTable.
Resy
Resy is reservation and table management software for restaurants, bars, wineries and hotels, sold to businesses as Resy OS.
Runs on Web, against Web and iOS for OpenTable.
Compare OpenTable
Side-by-side tables built from the same profile data.
What we could not confirm
These points were not confirmed when this page was written.
- Core and Pro plan prices, and the per cover fee amount
- Android app availability
- Full integration partner list
- Founders
- Funding (OpenTable is part of Booking Holdings)
- Supported interface languages for restaurants
- Plan details from the main plans overview page
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Restaurant solutions homehttps://www.opentable.com/restaurant-solutions/
- Basic plan and pricehttps://www.opentable.com/restaurant-solutions/plans/basic/
- Core plan, contracthttps://www.opentable.com/restaurant-solutions/plans/core/
- Pro planhttps://www.opentable.com/restaurant-solutions/plans/pro/
- Private dining add-onhttps://www.opentable.com/restaurant-solutions/plans/private-dining/
- Reservationshttps://www.opentable.com/restaurant-solutions/products/reservation-management/
- Table managementhttps://www.opentable.com/restaurant-solutions/products/table-management/
- Guest managementhttps://www.opentable.com/restaurant-solutions/products/relationship-management/
- Reviewshttps://www.opentable.com/restaurant-solutions/products/reputation-management/
- Experienceshttps://www.opentable.com/restaurant-solutions/products/features/experiences/
- Reportinghttps://www.opentable.com/restaurant-solutions/products/features/reporting/
- Marketinghttps://www.opentable.com/restaurant-solutions/products/features/restaurant-marketing/
- Diner networkhttps://www.opentable.com/restaurant-solutions/diner-network/
- Groups and countrieshttps://www.opentable.com/restaurant-solutions/restaurant-groups/
- Hotelshttps://www.opentable.com/restaurant-solutions/hotels-casinos/
- Integrations pagehttps://www.opentable.com/restaurant-solutions/integrations/
- Toast integrationhttps://www.opentable.com/restaurant-solutions/toast-opentable-better-together/
- Lightspeed integrationhttps://www.opentable.com/restaurant-solutions/integrations/lightspeed-opentable/
- NCR Aloha integrationhttps://www.opentable.com/restaurant-solutions/integrations/ncr-aloha-pos/
- SkyTab integrationhttps://www.opentable.com/restaurant-solutions/integrations/skytab-opentable/
- GoTab integrationhttps://www.opentable.com/restaurant-solutions/integrations/gotab-opentable/
- Union integrationhttps://www.opentable.com/restaurant-solutions/integrations/union-opentable/
- Micros Simphony integrationhttps://www.opentable.com/restaurant-solutions/integrations/micros-simphony-pos/
- Shiji integrationhttps://www.opentable.com/restaurant-solutions/shiji-pos/
- APIs, addresshttps://www.opentable.com/restaurant-solutions/api-partners/
- Supporthttps://www.opentable.com/restaurant-solutions/service/
- Securityhttps://www.opentable.com/restaurant-solutions/learn/built-to-protect/
- iOS restaurant apphttps://apps.apple.com/us/app/opentable-for-restaurants/id766049754
- Founding year, size, HQhttps://www.linkedin.com/company/opentable