Resy
Resy is reservation and table management software for restaurants, bars, wineries and hotels, sold to businesses as Resy OS. It handles bookings, waitlists, prepayments and deposits, events and guest profiles, and it lists venues to Resy's diner network. Resy is owned by American Express, which also owns the sister platform Tock; plans are priced per month.
Acquired by American Express in 2019
Last reviewed

- Best for
- Restaurants and bars wanting reservations and table management, Venues selling events and experiences
- Pricing
- From USD 289 per month
- Runs on
- Web
Who it is for
Restaurants and bars wanting reservations and table management
Covers reservations, walk-in waitlists, pacing controls and floor plan management, with POS integrations.
Venues selling events and experiences
Lets a venue sell ticketed events, tastings and add-ons alongside ordinary bookings, with prepayment.
Wineries, hotels and hospitality groups
The vendor has separate pages for wineries, hotels and multi-venue groups, with guest profiles shared across venues.
Restaurants in the United States
The Resy Credit and Amex marketing benefits apply to qualifying U.S. restaurants.
What it does
Reservations and table management
Manages bookings with pacing controls, table reconfiguration and full floor plan management on the web.
Walk-in waitlist
Captures guest details for walk-ins and keeps service flowing.
Notify
Alerts interested guests in real time when a cancelled table becomes available.
Deposits, prepayment and card holds
Collect deposits or prepayment, or hold a card for late cancellations and no-shows, priced per person or per party.
Events and experiences
Sell ticketed events with variable ticket prices, private events and add-ons; assign up to five bookable experiences to one table.
Event check-in
Scan and check in guests on any mobile device, with no special hardware.
Guest profiles and CRM
Profiles with tags, notes, visit history and spend, plus auto-tagging of VIPs and regulars and profiles shared across venues.
Automated guest communication
Automated confirmations, reminders, pre-visit questionnaires and post-visit feedback with customisable messaging.
Segmented outreach
Send targeted messages such as birthday offers to segments of guests.
Analytics and reporting
Live dashboard of covers, cancellations and spend, multi-location reporting and custom report exports.
Reserve with Google
Guests book directly from Google Search, Maps and Assistant, synced with Resy.
Fraud and bot protection
A security team and machine learning model monitor for suspicious bookings, with chargeback protection listed on the plans.
Diner network and Amex demand
Venues are listed to Resy's diner network, and the Resy Credit encourages eligible American Express Card Members to dine at U.S. Resy restaurants.
Smart table optimisation
Optimises table combinations, turn times and party sizes.
Pricing
- Starting price
- From USD 289 per month
- Pricing model
- Subscription per month plus prepayment fee on some plans
Four plans are published: Platform at $289/month, Essential at $289/month (powered by Tock), Platform 360 at $459/month and Premium at $459/month (powered by Tock). Essential charges a 3% fee on prepayments and Premium 2%, plus standard payment processing fees. Resy says it charges no cover fees. POS integrations are listed as part of Platform and Premium.
How it compares
Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.
- Its starting price is USD 289 per month. That is above the category median of USD 129, taken from the 5 products in this category that publish a USD price per month. The median mixes prices quoted with and without tax, so treat it as a rough guide.
- Names 18 integrations. The median in this category is 10.
- Lists Web only. Among the 48 products in this category that state their platforms, 24 list an iOS app and 17 list an Android app.
- The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Reserve with Google, Lightspeed, Google Analytics, Square, Micros Simphony.
Works with
- Loyalty
- Loyalist
- Point of sale
- ToastSquareLightspeedAlohaMicros SimphonyMicros 3700Heartland XpientPositouchSquirrelLavuMaitre D
- Reservations
- Reserve with Google
The integrations page shows partner logos grouped by POS and event systems, discovery, CRM, analytics and winery tools; names are taken from those logos. Which POS works with which plan is not stated beyond the pricing comparison.
Where and how it runs
- Platforms
- Web
- Hardware
- None stated. Event check-in works on any mobile device, and the host app for Tock-powered plans is not described on the vendor's site.
Resy does not publish a list of countries where the business product is sold. Its demo form offers United States, Canada and Other, and the Resy Credit applies only to U.S. restaurants.
The company
- Company
- Resy Network, Inc.
- Founded
- 2014
- Customers named by the vendor
- Boia De, Jon & Vinny's, Oyster Oyster, St. Anselm, Double Chicken Please, Alta Adams, Stina
Security and support
- Security and compliance
- Data encryption, advanced authentication and compliance with industry standards (no certification named)
- Support
- Chat and email support and self-service resources are stated, and the plan comparison lists on-demand phone support for live partners. There are two help desks, one for Platform and Platform 360 and one for the Tock-powered Essential and Premium plans.
Listing details
- Vendor
- Resy (American Express)
- Headquarters
- United States
- Built for
- Restaurants, Cafés, Bars
- Focus
- Food-specific
- Status
- Active
- Website
- resy.com
Alternatives to Resy
See all 70 in Reservations & Table ManagementTock
Tock is reservation, table and event-ticketing software for restaurants, bars and wineries.
Names 17 integrations, against 18 for Resy.
Yelp Guest Manager
Yelp Guest Manager is Yelp's front-of-house system for restaurants, covering online reservations, a waitlist, takeout management and a guest check-in kiosk, run from an iPad at the host stand.
Starts at USD 129 per month, billed annually, against USD 289 per month for Resy. The two prices are quoted on different terms.
Hostme
Hostme is a reservation, waitlist and table management system for restaurants, bars, wineries and breweries.
Starts at USD 98 per month, against USD 289 per month for Resy.
SevenRooms
SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues.
Runs on Web and iOS, against Web for Resy.
Compare Resy
Side-by-side tables built from the same profile data.
What we could not confirm
These points were not confirmed when this page was written.
- Countries where the business product is sold
- Contract length, cancellation terms and any onboarding fee
- Which features and POS integrations each plan includes beyond the plan descriptions
- Headquarters, employee count and funding
- Interface languages
- Security certifications
- Hardware requirements and whether a business mobile app exists
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Business landing page, FAQ, ownershiphttps://resy.com/join/
- Plans and priceshttps://resy.com/join/plans-pricing/
- Reservation featureshttps://resy.com/join/reservations/
- Events and experienceshttps://resy.com/join/experiences/
- Guest datahttps://resy.com/join/guest-data/
- Analyticshttps://resy.com/join/analytics/
- Integration logoshttps://resy.com/join/integrations/
- Securityhttps://resy.com/join/platform-security/
- Restaurant positioninghttps://resy.com/join/restaurants/
- Founding year, Resy OS description, Tockhttps://resy.com/about