Yelp Guest Manager

• Restaurants that want reservations and waitlist without cover fees

  Yelp charges a flat monthly plan price rather than a fee per reservation.

• Busy full-service restaurants with a host stand

  Includes an iPad host app, wait-time quotes, two-way texting and an optional self check-in kiosk.

• Restaurants that already run Toast or another supported POS

  Yelp lists POS integrations including Toast, NCR Aloha and Micros.

• Multi-location restaurant groups

  The Enterprise plan adds more integrations, API access and a data feed, with custom pricing.

• Online reservations

  Lets guests book tables online, with Basic limited to 500 booked covers a month and Plus and Enterprise unlimited.

• Waitlist

  Runs an online and walk-in waitlist and quotes wait times; the vendor says quotes are up to 92% accurate.

• Listing on other platforms

  Lists tables on Yelp, Reserve with Google, Apple Maps, Facebook, Instagram, TikTok and, per Yelp, ChatGPT.

• Table management on iPad

  Hosts greet and seat guests from one iPad, with a customisable floor plan on the Plus plan.

• Two-way texting and alerts

  Texts guests when a table is ready and lets staff and guests message each other; automated alerts reduce no-shows.

• Credit card holds

  Takes a card hold on bookings to reduce no-shows (Plus plan).

• Takeout management

  Handles takeout orders alongside reservations; the plan table lists to-go management.

• Guest check-in kiosk

  A guest-facing iPad on a stand that lets walk-ins join the queue, pick a language and add requests; sold as an add-on.

• Guest profiles and guestbook

  Keeps guest profiles and a searchable guestbook, and captures guest emails (Plus plan).

• Daily analytics and reports

  Reports performance and key metrics daily.

• Notify Me

  Texts guests who wanted a slot when a reservation cancels so they can rebook without staff involvement.

• POS integration

  Syncs with supported point-of-sale systems so table status updates automatically.

• Guest Experience Survey (add-on)

  Sends a survey to guests after they finish their meal.

• Yelp Host voice AI (separate product)

  An AI phone answering service sold separately that can be bundled with Guest Manager.

Starting price

From USD 129 per month, billed annually

Pricing model

Subscription per location

Minimum contract

Month to month, or annual contract with an early termination fee

Free plan

No

Free trial

Yes

Basic is $159 a month, or $129 a month billed annually. Plus is $349 a month, or $279 a month billed annually. Enterprise is custom priced. Add-ons: Yelp Kiosk $99 a month and Guest Experience Survey $129 a month. Yelp says there are no cover fees and advertises paying $0 for up to 60 days plus $1,800 in Yelp Ads credit (terms apply).

Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.

• Its starting price is USD 129 per month. That is the same as category median of USD 129, taken from the 5 products in this category that publish a USD price per month. The median mixes prices quoted with and without tax, so treat it as a rough guide.
• Names 16 integrations. The median in this category is 10.
• Does not have a free plan. 6 of the 10 products in this category that say whether they have a free plan do.
• Has a free trial. All 17 products in this category that say whether they have a free trial do.
• One of 24 products in this category with an iOS app. 48 products in this category state their platforms.
• The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Reserve with Google.

Delivery

GrubhubEatStreetChowNowDelivery.com

Loyalty

Punchh

Other

Olo

Point of sale

ToastNCR AlohaMicros 3700Micros Simphony FEDinerwareSquirrel SystemsXpient

Reservations

Reserve with GoogleApple MapsChatGPT

Olo and Punchh integrations are Enterprise-plan features per the plan table.

Customers in

United States

Platforms

iOS, Web

Apps

Yelp Guest Manager: Host stand app for reservations and waitlist

Hardware

Runs on an iPad supplied by Yelp under the services agreement (a free iPad is listed on the plans); the kiosk is an iPad on a stand. Devices must be returned or paid for on termination.

Yelp does not publish a country list. Pages describe the network as the largest restaurant consumer network in the U.S., pricing is in dollars and support hours are Pacific time.

Company

Yelp Inc.

Registration

Delaware corporation (per the services agreement)

Founded

2004 (per Wikipedia)

Headquarters

San Francisco, United States

Founders

Jeremy Stoppelman, Russel Simmons

Customers named by the vendor

The Boiling Crab, QXY Dumplings, Squeeze-In, Kaizen Dining Group

Support

Email or phone support every day from 8am to 6pm Pacific; each customer is paired with a Success Manager who trains staff over the phone once the iPad arrives.

Vendor

Yelp

Built for

Restaurants, Cafés, Bars

Focus

Food-specific

Status

Active

Website

restaurants.yelp.com

Also listed in

Waitlist & Queue Management

• Resy

  Resy is reservation and table management software for restaurants, bars, wineries and hotels, sold to businesses as Resy OS.

  Starts at USD 289 per month, against USD 129 per month, billed annually for Yelp Guest Manager. The two prices are quoted on different terms.

• Tock

  Tock is reservation, table and event-ticketing software for restaurants, bars and wineries.

  Starts at USD 289 per month, against USD 129 per month, billed annually for Yelp Guest Manager. The two prices are quoted on different terms.

• SevenRooms

  SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues.

  Names 45 integrations, against 16 for Yelp Guest Manager.

• Eat App

  Eat App is reservation and table management software for restaurants, bars, cafes and hotel venues.

  Starts at USD 99 per month (billed yearly), against USD 129 per month, billed annually for Yelp Guest Manager.

Side-by-side tables built from the same profile data.

• Yelp Guest Manager vs Eat App
• Yelp Guest Manager vs OpenTable
• Yelp Guest Manager vs Resos
• Yelp Guest Manager vs Resy
• Yelp Guest Manager vs SevenRooms
• Yelp Guest Manager vs Tock
• Yelp Guest Manager vs Resy vs Tock
• Yelp Guest Manager vs Hostme vs Resy vs Tock

These points were not confirmed when this page was written.

• Number of locations covered by a plan price
• Countries outside the United States where it is sold
• Security certifications
• Interface languages
• Whether the annual contract length is fixed (only an early termination fee is mentioned)
• Company size and funding (Yelp is public)

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Products overview: what Guest Manager is, flat-fee positioning, claimshttps://business.yelp.com/restaurants/products/
2. Guest Manager features, listing channels, comparison tablehttps://business.yelp.com/restaurants/products/yelp-guest-manager/
3. Plans and prices, add-onshttps://business.yelp.com/restaurants/yelp-restaurants-pricing/
4. Integration partnershttps://business.yelp.com/restaurants/products/yelp-integrations/
5. Cover fees, cancellation, support, traininghttps://business.yelp.com/restaurants/frequently-asked-questions/
6. Kiosk featureshttps://business.yelp.com/restaurants/products/yelp-kiosk/
7. Recent releases: ChatGPT booking, Notify Mehttps://business.yelp.com/restaurants/products/new-yelp-for-restaurants-products-features/
8. Master services agreement: iPad devices, legal entityhttps://business.yelp.com/restaurants/master-services-agreement/
9. Company founding, HQ, foundershttps://en.wikipedia.org/wiki/Yelp