Tock

Tock is reservation, table and event-ticketing software for restaurants, bars and wineries. American Express bought it from Squarespace in October 2024, and Tock is now sold through Resy's join site as the Essential and Premium plans and described as part of the Resy network (announced 11 August 2026). The Tock dashboard and merchant terms remain in use.

Acquired by Squarespace in 2021

Last reviewed

Visit website
Home page of Tock's website
Tock's website on 30 September 2026
Best for
Restaurants selling ticketed experiences, Wineries and tasting rooms
Pricing
From USD 289 per month
Runs on
Web

Who it is for

  • Restaurants selling ticketed experiences

    Sells reservations, prepaid experiences, add-ons and events from one inventory, including up to five bookable experiences per table.

  • Wineries and tasting rooms

    Manages tastings, tours and events, with integrations for winery eCommerce and club software.

  • Venues that want to cut no-shows

    Deposits, prepayment and credit card holds can be set per person or per party.

What it does

  • Reservations

    Flexible bookings with pacing controls and table reconfiguration to manage service flow.

  • Experiences and event ticketing

    Sell events and experiences with variable ticket prices, private or invite-only settings and publish-date controls.

  • Multi-experience tables

    Assign up to five bookable experiences to a single table.

  • Add-ons

    Upsell items such as wine pairings or merchandise at the time of booking.

  • Deposits, prepayment and card holds

    Take deposits, full prepayment or hold a card on file for no-shows and late cancellations.

  • Notify

    Alerts interested guests in real time when a reservation opens up after a cancellation.

  • Walk-in waitlist

    Captures guest details for walk-ins and can be shown online.

  • Floor plan management

    Customise rooms, sections and tables and edit reservations during service from a web browser.

  • Guest profiles

    Notes, tags, visit history and spend for each guest; the vendor says the data belongs to the business.

  • Automated guest communication

    Automatic confirmations and reminders, with customisable messaging on higher plans.

  • Availability planning

    Controls how, when and what inventory can be booked.

  • Event check-in

    Scan and check in guests with any mobile device, with no special hardware.

  • Chargeback and fraud protection

    3D Secure, and chargeback coverage up to 25,000 USD a year per business on contested chargebacks (not card holds).

  • Advanced analytics

    Dashboard of demand, guest insights and revenue on the Platform 360 plan.

  • Reserve with Google

    Guests can book from Google Search and Maps and the booking syncs to the platform.

Pricing

Starting price
From USD 289 per month
Pricing model
Subscription per business
Minimum contract
Set in the order form
Renewal
Renews automatically for the renewal term in the order form unless either party gives 90 days written notice before the plan period ends
Free plan
No

Resy prices the Tock-powered plans at 289 USD per month for Essential (3% fee on prepayments) and 459 USD per month for Premium (2% prepayment fee, POS integrations, phone support). Standard payment processing fees apply. Resy states there are no per-cover fees.

How it compares

Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Its starting price is USD 289 per month. That is above the category median of USD 129, taken from the 5 products in this category that publish a USD price per month. The median mixes prices quoted with and without tax, so treat it as a rough guide.
  • Names 17 integrations. The median in this category is 10.
  • Does not have a free plan. 6 of the 10 products in this category that say whether they have a free plan do.
  • Lists Web only. Among the 48 products in this category that state their platforms, 24 list an iOS app and 17 list an Android app.
  • The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Reserve with Google, Lightspeed, Google Analytics, Square, Micros Simphony.

Works with

The integrations page is Resy and Tock combined and does not say which partner connects to which plan; the plans page lists POS integrations under Platform and Premium.

Where and how it runs

Languages
English, French (Canada)
Platforms
Web
Hardware
The vendor says event check-in works on any mobile device with no special hardware.

The vendor does not list where Tock is sold. Terms carry a notice for Quebec residents and the Resy site is offered in English and Canadian French.

The company

Company
Tock LLC
Customers named by the vendor
Atomix, Lazy Bear, Blue Hill at Stone Barns, Smyth, Scribe Winery, Heitz Cellar, Ridge Vineyards

Security and support

Support
Chat and email support on all plans; Premium adds on-demand phone support (the vendor cites a ten-second average pick-up time). A separate help desk exists for Resy powered by Tock.

Listing details

Vendor
Tock (Squarespace)
Headquarters
United States
Built for
Restaurants, Bars, Food retail
Focus
Food-specific
Status
Active
Website
exploretock.com
  • Resy

    Resy is reservation and table management software for restaurants, bars, wineries and hotels, sold to businesses as Resy OS.

    Names 18 integrations, against 17 for Tock.

  • SevenRooms

    SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues.

    Runs on Web and iOS, against Web for Tock.

  • Yelp Guest Manager

    Yelp Guest Manager is Yelp's front-of-house system for restaurants, covering online reservations, a waitlist, takeout management and a guest check-in kiosk, run from an iPad at the host stand.

    Starts at USD 129 per month, billed annually, against USD 289 per month for Tock. The two prices are quoted on different terms.

  • Hostme

    Hostme is a reservation, waitlist and table management system for restaurants, bars, wineries and breweries.

    Starts at USD 98 per month, against USD 289 per month for Tock.

What we could not confirm

These points were not confirmed when this page was written.

  • Whether Tock keeps a separate brand and dashboard long term: the Resy site still links a Tock Dashboard login and Tock terms, but the network announcement is the only statement on the merger
  • Purchase price and acquisition terms (only the announcement headline is available)
  • Founding year, headquarters, founders and team size for Tock
  • Countries where Tock is sold
  • Named integrations per plan
  • Native mobile app for restaurants
  • Security certifications
  • Which Resy plans are Tock-powered beyond the Powered by Tock labels on Essential and Premium

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Tock business page: redirects to Resy join sitehttps://www.exploretock.com/join/
  2. Tock LLC, owned by American Expresshttps://www.exploretock.com/privacy
  3. Redirect target and Tock notehttps://resy.com/join/
  4. Plans and priceshttps://resy.com/join/plans-pricing/
  5. Experiences and eventshttps://resy.com/join/experiences/
  6. Reservation featureshttps://resy.com/join/reservations/
  7. Wineries; American Express acquisition October 2024https://resy.com/join/wineries/
  8. Integration logoshttps://resy.com/join/integrations/
  9. Security and fraudhttps://resy.com/join/platform-security/
  10. Resy and Tock network announcement, 11 August 2026https://blog.resy.com/newsroom/resy-welcomes-tock-restaurants-wineries-experiences/
  11. American Express acquisition announcement (headline only readable)https://www.americanexpress.com/en-us/newsroom/articles/company-statements/american-express-completes-acquisition-of-tock.html
  12. Merchant terms: Tock LLC, term and renewalhttps://www.exploretock.com/merchant-terms