Bloom Intelligence
Bloom Intelligence is a US restaurant marketing platform that builds one guest profile from WiFi, POS, online ordering, reservations, reviews and websites. It uses that data for automated email and SMS campaigns, review replies, guest-behaviour alerts and search visibility. It is priced per location per month on three plans and sold to restaurant groups.
Last reviewed
- Best for
- Restaurant groups wanting guest data in one place, Multi-location operators
- Pricing
- From USD 105 per location per month, billed annually
- Runs on
- Web
Who it is for
Restaurant groups wanting guest data in one place
Unifies POS, ordering, reservation, WiFi and review data into one guest profile and a command center across locations.
Multi-location operators
Multi-location groups can pay as little as $70 per location per month, with the rate quoted in a demo.
What it does
Customer data platform
Combines guest records from WiFi, POS, online ordering, reservations, website, reviews and surveys into one profile.
AI guest segmentation
Finds guest groups such as at-risk guests from visits, orders and reviews.
Command center
Benchmarks and trends by location across the group.
AI marketing automation
Builds, sends and measures email and SMS campaigns, with a brand kit and revenue tracking on each campaign.
Win-back, birthday and VIP campaigns
Automated campaigns aimed at at-risk guests, birthdays and VIPs.
AI reputation management
Collects reviews in one place and replies in the restaurant's voice.
Sentiment and behaviour analysis
Analyses review sentiment, orders and guest behaviour.
Smart alerts
Alerts when a location's visit frequency or complaints move the wrong way.
Ask Bloom AI
Lets users ask questions of their own guest data.
AI website and search visibility
Aims to get the restaurant found in AI assistants, Google and voice search.
WiFi marketing
Captures guest details through branded WiFi splash pages and tracks dwell time and repeat visits.
Guest feedback loops
Feeds guest feedback into marketing.
Pricing
- Starting price
- From USD 105 per location per month, billed annually
- Pricing model
- Subscription per location
- Minimum contract
- Contract; cancellable anytime in the first 90 days
Three plans per location per month billed annually: Customer Data Platform $105, Marketer $160 and Enterprise+ $220. Monthly billing adds $10 to $15 per location, and both are on a contract that can be cancelled in the first 90 days. Multi-location groups pay as little as $70 per location.
How it compares
Compared with the 7 products in Guest CRM & Customer Data Platform that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 15 integrations. The median in this category is 9.
- Lists Web only. Among the 7 products in this category that state their platforms, 1 lists an iOS app and 1 lists an Android app.
- The category's 10 most-named integration partners are Toast, OpenTable, Google, Olo, Qu, Yelp, AllPOS, Apple Pay, Arrow POS, Bottle POS. Of these, this product's listing names Toast, OpenTable, Olo, Yelp.
Works with
- Other
- OloGloriaFoodCisco MerakiUniFiDattoMailchimpConstant ContactEmmaZapierYelpGoogle Reviews
The vendor counts 22+ platform integrations; the ones listed are those named on its integrations page.
Where and how it runs
- Customers in
- United States
- Platforms
- Web
- Hardware
- WiFi marketing works through the venue's existing Cisco Meraki, UniFi or Datto networks.
The vendor is based in Florida and prices in dollars; it does not publish a country list.
The company
- Company
- Bloom Intelligence LLC
- Headquarters
- Tallahassee, United States
- Customers named by the vendor
- Beachside Hospitality Group, Roka Akor
Security and support
- Support
- White-glove support is included in all plans and priority support in Marketer and Enterprise+; the vendor says onboarding takes days, not months.
Listing details
- Built for
- Restaurants, Cafés, Bars
- Focus
- Food-specific
- Status
- Active
- Website
- bloomintelligence.com
Alternatives to Bloom Intelligence
See all 43 in Guest CRM & Customer Data PlatformPaytronix
Paytronix is a guest engagement platform that combines loyalty programmes, guest CRM and messaging, online ordering, gift cards, branded mobile apps and payments.
Runs on Web, iOS and Android, against Web for Bloom Intelligence.
Fishbowl
Fishbowl is a guest relationship management platform for restaurants that combines a customer data platform and CRM with email, SMS, offers, loyalty, online ordering and guest WiFi.
Names 9 integrations, against 15 for Bloom Intelligence.
Reelo
Reelo is a customer loyalty and CRM platform for restaurants, built mainly for the Indian market.
Starts at USD 100 per outlet per month, billed annually, against USD 105 per location per month, billed annually for Bloom Intelligence.
Olo Engage
Olo Engage is the guest data and marketing part of the Olo restaurant platform.
Names 4 integrations, against 15 for Bloom Intelligence.
Compare Bloom Intelligence
Side-by-side tables built from the same profile data.
What we could not confirm
These points were not confirmed when this page was written.
- Founding year and founders
- Funding
- Employee count
- Security certifications
- Mobile apps
- Interface languages
- Countries beyond the United States
- Headquarters (only a privacy-policy mailing address in Tallahassee, FL)
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Homepagehttps://bloomintelligence.com/
- Pricing and plan featureshttps://bloomintelligence.com/pricing/
- Integrationshttps://bloomintelligence.com/integrations/
- Company storyhttps://bloomintelligence.com/about-us/
- CDP page and customershttps://bloomintelligence.com/ai-restaurant-customer-data-platform/
- Legal name and addresshttps://bloomintelligence.com/privacy-policy/