Paytronix

• Multi-unit restaurant chains

  Loyalty, ordering and messaging run on one platform, with promotions based on each guest's activity and a large directory of POS and delivery integrations.

• Restaurant groups with 1 to 9 units

  The vendor has a separate offer for small to medium restaurants covering loyalty, online ordering, gift cards and a guest app.

• Convenience stores with food service

  Loyalty and online ordering are offered for convenience stores, including offers that bring fuel customers into the store and payment at the pump.

• Brands with a catering business

  A catering module handles catering orders, approval workflows, partial payments and delivery, linked to the loyalty programme.

• Loyalty programmes

  Points and rewards programmes with enrolment through POS, SMS, app, web, email, Apple Pay and Google Pay.

• Rewards management

  Rewards can be created or edited by the brand's own team in a self-service tool (Paytronix Rewards in Access Evo).

• Guest messaging

  Campaigns go out by email, SMS, in-app push and geofenced message; the vendor says Messaging is included with every Loyalty subscription.

• Segmentation and account filters

  Reusable audience filters and segments target campaigns, with nearly 60 preloaded filters according to the vendor.

• Target and control testing

  Campaign results are measured by comparing a target group with a control group to attribute spend and visits.

• AI clustering and predictive analytics

  K-means clustering groups guests and suggests offers, and predictive scores show which guests are most likely to engage.

• Online ordering

  Branded ordering on web and app with a custom menu builder and central menu management; the vendor states 30+ POS integrations for ordering.

• Third-party delivery order capture (Handoff)

  Orders from third-party delivery marketplaces are sent straight to the POS and menus are kept in sync.

• Guest feedback (FEEDback)

  A feedback step built into the ordering flow collects guest comments.

• Catering

  Catering orders with calendar views, partial payments, approval workflows, group ordering and first-party or third-party delivery.

• Gift cards and stored value

  Gift and reloadable stored-value programmes that guests can combine with loyalty rewards online, in store or in an app.

• Comp cards and employee dining

  Comp cards track and control spend on guest recovery and employee dining programmes.

• Payment processing

  Paytronix acts as a payment processor and stores tokenised card details for ordering, gift card purchases and subscriptions; Apple Pay and Google Pay are supported.

• Branded mobile app

  A white-label iOS and Android app for ordering, payment and loyalty, with a self-service builder for in-app updates.

• Self-service kiosks

  Kiosk ordering is delivered through QikServe and feeds order data into Paytronix guest profiles, with multilingual and accessibility support.

• QR ordering and pay-at-table

  Guests order and pay from a QR code without an app, and can add items to an open check during the visit.

• Subscriptions

  Brands can run paid subscription programmes alongside their loyalty programme.

• Surveys

  Built-in surveys can reward guests automatically for responding.

Pricing model

Quote only

Paytronix publishes no prices. The pricing page asks buyers to fill in a form to be contacted with a quote. Support is sold in tiers called Customer Success Plans (Essential, Standard, Premier, Advantage), also without published prices.

Compared with the 7 products in Guest CRM & Customer Data Platform that have a profile on this site. These figures describe the category. They are not a recommendation.

• Names 35 integrations. The median in this category is 9.
• One product in this category lists an iOS app. One product in this category lists an Android app. 7 products in this category state their platforms.
• The category's 10 most-named integration partners are Toast, OpenTable, Google, Olo, Qu, Yelp, AllPOS, Apple Pay, Arrow POS, Bottle POS. Of these, this product's listing names Toast, OpenTable, Olo, Qu, Apple Pay, Arrow POS, Bottle POS.

Delivery

DoorDashUberSkip the Dishes

Other

OloDeliverectezCaterLunchboxQuSpotOnSkyTabHeartlandXenialPDI TechnologiesOvation UpTattleYumpingo

Payments

Apple PayGoogle PayStripe

Point of sale

ToastSquareNCROraclePar TechCake POSArrow POSBottle POSTabit POSTray POSStar POSMYR POSResource POSIntelligent Point of Sale

Reservations

OpenTableWisely Reservation Service

This is a selection from the vendor's partner directory, which lists around 100 integration and strategic (consulting or reseller) partners. The directory gives names but not what each integration does, so entries whose function is not clear from the page are typed Other. The vendor's site claims more than 450 integrations in total.

Available in

United States, United Kingdom

Platforms

Web, iOS, Android

Apps

White-label guest app: Guest-facing app published under each restaurant's own brand for ordering, payment and loyalty

Hardware

None stated for loyalty, CRM and ordering, which connect to the POS a site already runs. Self-service kiosks are offered through QikServe; kiosk hardware models are not specified.

Paytronix publishes no full country list. It is based in Newton, Massachusetts, and its UK page says it is represented in the UK by NFS Technology. Other countries are not confirmed.

Company

Paytronix Systems, Inc.

Founded

2001 (per LinkedIn)

Headquarters

Newton, Massachusetts, United States

Other offices

Centennial, Colorado (per LinkedIn)

Team size

201 to 500 (per LinkedIn)

Customers named by the vendor

Panera, Qdoba, Nando's, Five Guys, Peet's Coffee, California Pizza Kitchen, The Melting Pot, Primanti Bros., Smashburger, Global Partners (Alltown Fresh), Center Parcs

Security and compliance

Data Processing Addendum covering EU, UK and US state privacy laws, Tokenised storage of guest card details

Support

Support is tiered through Customer Success Plans: Essential gives online self-guided and technical support, Standard adds phone and live chat, and Premier and Advantage add a designated Customer Success Manager. An online help centre is available.

Built for

Restaurants, Cafés

Focus

Food-specific

Status

Active

Website

paytronix.com

Also listed in

Gift Cards & Stored ValueLoyalty & RewardsRestaurant Marketing Automation (email, SMS, push)

• Bloom Intelligence

  Bloom Intelligence is a US restaurant marketing platform that builds one guest profile from WiFi, POS, online ordering, reservations, reviews and websites.

  Runs on Web, against Web, iOS and Android for Paytronix.

• Fishbowl

  Fishbowl is a guest relationship management platform for restaurants that combines a customer data platform and CRM with email, SMS, offers, loyalty, online ordering and guest WiFi.

  Runs on Web, against Web, iOS and Android for Paytronix.

• Olo Engage

  Olo Engage is the guest data and marketing part of the Olo restaurant platform.

  Runs on Web, against Web, iOS and Android for Paytronix.

• Reelo

  Reelo is a customer loyalty and CRM platform for restaurants, built mainly for the Indian market.

  Runs on Web, against Web, iOS and Android for Paytronix.

Side-by-side tables built from the same profile data.

• Paytronix vs Bloom Intelligence
• Paytronix vs Bridg
• Paytronix vs Fishbowl
• Paytronix vs Olo Engage
• Paytronix vs Reelo
• Paytronix vs PAR Engagement
• Paytronix vs Bloom Intelligence vs Fishbowl
• Paytronix vs Bloom Intelligence vs Fishbowl vs Reelo

These points were not confirmed when this page was written.

• Any price, fee structure, free trial or contract term (pricing is quote only)
• Full list of countries where Paytronix is sold and supported
• Interface and guest-facing languages (kiosks are described as multilingual, languages not named)
• Security certifications such as PCI DSS or SOC 2; none named on the vendor's site
• Founders' names
• What each listed integration partner does; the directory gives names only
• Vendor figures such as 1,800 brands and 50,000 sites (LinkedIn) and 450+ or 500+ integrations are unaudited claims
• Kiosk hardware models and costs

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage: product list, positioning, navigationhttps://www.paytronix.com/
2. Pricing page (quote form only)https://www.paytronix.com/pricing/
3. Company descriptionhttps://www.paytronix.com/company/
4. Loyalty features, fit, messaginghttps://www.paytronix.com/platform/loyalty/
5. CRM and campaign featureshttps://www.paytronix.com/platform/crm/
6. Gift, comp, payment processinghttps://www.paytronix.com/platform/payments/
7. Kiosk, QR ordering, pay-at-tablehttps://www.paytronix.com/platform/kiosk
8. Online ordering featureshttps://www.paytronix.com/platform/online-ordering/
9. Catering featureshttps://www.paytronix.com/platform/catering
10. AI featureshttps://www.paytronix.com/platform/artificial-intelligence/
11. Marketing automation featureshttps://www.paytronix.com/solutions/marketing-automation/
12. White-label apphttps://www.paytronix.com/solutions/mobile-experiences/
13. Subscriptionshttps://www.paytronix.com/solutions/subscriptions/
14. Support tiershttps://www.paytronix.com/solutions/customer-success-plans
15. Small and medium restaurant offerhttps://www.paytronix.com/industries/small-to-medium-restaurants/
16. Partner directoryhttps://www.paytronix.com/industries/multi-unit-restaurants/integrations/
17. UK representationhttps://www.paytronix.com/uk
18. Acquisition by The Access Group, customers, previous ownerhttps://www.paytronix.com/company/news-press/press-releases/the-access-group-to-acquire-us-digital-guest-engagement-provider-paytronix
19. Legal entity, DPAhttps://www.paytronix.com/terms-and-conditions/data-processing-agreement/
20. Help centrehttps://help-paytronix.theaccessgroup.com/en
21. Page discoveryhttps://www.paytronix.com/sitemap.xml
22. LinkedIn company page: headquarters, founding year, team size, officeshttps://www.linkedin.com/company/paytronix-systems/