Fishbowl vs Paytronix

Fishbowl is a guest relationship management platform for restaurants that combines a customer data platform and CRM with email, SMS, offers, loyalty, online ordering and guest WiFi. Paytronix is a guest engagement platform that combines loyalty programmes, guest CRM and messaging, online ordering, gift cards, branded mobile apps and payments. Both are listed under Guest CRM & Customer Data Platform. The main differences are in audience, platforms and countries covered.

Key differences

  • audience

    Audience differs between the profiles. Listed by one product alone: Fishbowl: Multi-location restaurant brands; Paytronix: Multi-unit restaurant chains.

  • platforms

    They do not run on the same platforms. Fishbowl: Web; Paytronix: Web, iOS, Android.

  • countries covered

    Country coverage differs. Fishbowl names 1 country and Paytronix names 2 countries. 1 country appears in every list.

  • integrations

    The integration lists differ. Fishbowl names 9 integrations and Paytronix names 35 integrations. 2 partners appear in every list.

  • company background

    Fishbowl was founded in 2000 and Paytronix in 2001. Headquarters: Fishbowl, Alexandria, United States; Paytronix, Newton, Massachusetts, United States. By owner, Fishbowl (GoTab (acquired 2026)) and Paytronix (The Access Group (acquired Paytronix, announced 1 November 2024). Previously owned by Great Hill Partners from 2017.).

Side by side

Fishbowl vs Paytronix: side-by-side comparison from published vendor information
FieldFishbowlPaytronix
What it isFishbowl is a guest relationship management platform for restaurants that combines a customer data platform and CRM with email, SMS, offers, loyalty, online ordering and guest WiFi.Paytronix is a guest engagement platform that combines loyalty programmes, guest CRM and messaging, online ordering, gift cards, branded mobile apps and payments.
Best forMulti-location restaurant brands; Restaurants running Toast or Aloha; Small groups of 1 to 10 restaurantsMulti-unit restaurant chains; Restaurant groups with 1 to 9 units; Convenience stores with food service; Brands with a catering business
Pricing modelSubscription per locationQuote only
Starting priceNot publishedNot published
Free planNot publishedNot published
Free trialNot publishedNot published
ContractSet on the Order FormNot published
PlatformsWebWeb, iOS, Android
CountriesUnited StatesUnited Kingdom, United States
LanguagesNot publishedNot published
Number of integrations935
CertificationsNot publishedNot published
Security practicesNot publishedData Processing Addendum covering EU, UK and US state privacy laws, Tokenised storage of guest card details
Founded20002001
HeadquartersAlexandria, United StatesNewton, Massachusetts, United States
OwnerGoTab (acquired 2026)The Access Group (acquired Paytronix, announced 1 November 2024). Previously owned by Great Hill Partners from 2017.
Last reviewed29 September 202629 September 2026

Integrations

Named by both

  • OpenTable
  • Toast

Named only by Fishbowl

  • Google
  • GoTab
  • Aloha
  • Brink
  • Resy
  • TripAdvisor
  • Yelp

Named only by Paytronix

  • Apple Pay
  • Arrow POS
  • Bottle POS
  • Cake POS
  • Deliverect
  • DoorDash
  • ezCater
  • Google Pay
  • Heartland
  • Intelligent Point of Sale
  • Lunchbox
  • MYR POS
and 21 more
  • NCR
  • Olo
  • Oracle
  • Ovation Up
  • Par Tech
  • PDI Technologies
  • Qu
  • Resource POS
  • Skip the Dishes
  • SkyTab
  • SpotOn
  • Square
  • Star POS
  • Stripe
  • Tabit POS
  • Tattle
  • Tray POS
  • Uber
  • Wisely Reservation Service
  • Xenial
  • Yumpingo

Which to choose

Fishbowl

Choose Fishbowl if you are in one of these groups: Multi-location restaurant brands; Restaurants running Toast or Aloha; Small groups of 1 to 10 restaurants.

Paytronix

Choose Paytronix if you fit its listed audience: Multi-unit restaurant chains; Restaurant groups with 1 to 9 units; Convenience stores with food service.

What we could not confirm

Fishbowl

  • Full integration list
  • Which plan figures apply to 1-10 restaurant accounts
  • Employee count
  • Funding history
  • Security certifications
  • Mobile apps

Paytronix

  • Any price, fee structure, free trial or contract term (pricing is quote only)
  • Full list of countries where Paytronix is sold and supported
  • Interface and guest-facing languages (kiosks are described as multilingual, languages not named)
  • Security certifications such as PCI DSS or SOC 2; none named on the vendor's site
  • Founders' names
  • What each listed integration partner does; the directory gives names only
  • Vendor figures such as 1,800 brands and 50,000 sites (LinkedIn) and 450+ or 500+ integrations are unaudited claims
  • Kiosk hardware models and costs

Go further

Fishbowl profilePaytronix profile

Other comparisons with these products

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

Paytronix, reviewed 29 September 2026

  1. Homepage: product list, positioning, navigationhttps://www.paytronix.com/
  2. Pricing page (quote form only)https://www.paytronix.com/pricing/
  3. Company descriptionhttps://www.paytronix.com/company/
  4. Loyalty features, fit, messaginghttps://www.paytronix.com/platform/loyalty/
  5. CRM and campaign featureshttps://www.paytronix.com/platform/crm/
  6. Gift, comp, payment processinghttps://www.paytronix.com/platform/payments/
  7. Kiosk, QR ordering, pay-at-tablehttps://www.paytronix.com/platform/kiosk
  8. Online ordering featureshttps://www.paytronix.com/platform/online-ordering/
  9. Catering featureshttps://www.paytronix.com/platform/catering
  10. AI featureshttps://www.paytronix.com/platform/artificial-intelligence/
  11. Marketing automation featureshttps://www.paytronix.com/solutions/marketing-automation/
  12. White-label apphttps://www.paytronix.com/solutions/mobile-experiences/
  13. Subscriptionshttps://www.paytronix.com/solutions/subscriptions/
  14. Support tiershttps://www.paytronix.com/solutions/customer-success-plans
  15. Small and medium restaurant offerhttps://www.paytronix.com/industries/small-to-medium-restaurants/
  16. Partner directoryhttps://www.paytronix.com/industries/multi-unit-restaurants/integrations/
  17. UK representationhttps://www.paytronix.com/uk
  18. Acquisition by The Access Group, customers, previous ownerhttps://www.paytronix.com/company/news-press/press-releases/the-access-group-to-acquire-us-digital-guest-engagement-provider-paytronix
  19. Legal entity, DPAhttps://www.paytronix.com/terms-and-conditions/data-processing-agreement/
  20. Help centrehttps://help-paytronix.theaccessgroup.com/en
  21. Page discoveryhttps://www.paytronix.com/sitemap.xml
  22. LinkedIn company page: headquarters, founding year, team size, officeshttps://www.linkedin.com/company/paytronix-systems/