TheFork Manager

TheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace. It handles bookings from TheFork, Tripadvisor, Google, the MICHELIN Guide, the restaurant's website and social media in one diary, with a floor plan, no-show protection, guest data, marketing tools and analytics. It is sold to restaurants and restaurant groups in three plans.

Absorbed the Bookatable (thefork.co.uk redirect) and Dimmi (Australia) booking brands; Dimmi site returns HTTP 410. Owned by Tripadvisor.

Last reviewed

Visit website
Best for
Restaurants that want more bookings from a diner marketplace, Restaurants that lose revenue to no-shows
Pricing
Quote only
Runs on
Web, iOS, Android

Who it is for

  • Restaurants that want more bookings from a diner marketplace

    Listing on TheFork puts the restaurant in front of its diners and on partner channels such as Tripadvisor and, for listed restaurants, the MICHELIN Guide.

  • Restaurants that lose revenue to no-shows

    Reconfirmations, credit card guarantees, prepayment and waiting lists are offered, with AI prediction of no-shows and late cancellations.

  • Restaurant groups

    The Enterprise plan adds centralised data and analytics, multi-user access and cross-selling between venues.

  • MICHELIN-listed restaurants

    TheFork says over 2,500 MICHELIN restaurants use it and can be booked on the MICHELIN Guide site and app.

What it does

  • Centralised booking diary

    Brings bookings from TheFork, Tripadvisor, Google, MICHELIN, the restaurant's own website and social media, and phone into one place.

  • Commission-free booking widget

    A customisable widget for the restaurant's website and social media; bookings through it carry no commission.

  • Phone booking automation

    Captures guest details from calls and can handle calls on the restaurant's behalf.

  • Digital floor plan and seating

    Allocates a suitable table to each booking, forecasts occupancy and produces a service summary for the team.

  • No-show prevention

    Reconfirmation, credit card guarantee, prepayment and waiting lists, plus AI-predicted no-show risk.

  • Analytics and peer benchmarking

    Reports on bookings, revenue drivers and peak times, with comparison against similar restaurants and recommendations.

  • Marketing tools and Yums loyalty

    Promotions, the Yums loyalty programme and events such as TheFork Festival, with campaign ROI tracking.

  • Verified reviews and AI review analysis

    Reviews come from diners who visited; AI summarises themes, and the restaurant can reply.

  • Guest database and CRM

    Stores guest details such as allergies, seating preferences and average spend, and sends personalised emails.

  • Guest chat

    Direct chat with guests before their visit to confirm requests.

  • Preset menus and experiences

    Lets restaurants offer set menus, wine pairings and special-occasion packages at booking.

  • Instagram integration

    Enables bookings from social media and shares reviews to stories.

  • Mobile app

    Manages bookings, covers and the service diary from a phone or tablet.

  • Group tools (Enterprise plan)

    Centralised data and analytics, multi-user access and venue cross-selling.

Pricing

Pricing model
Quote only

Three plans: Visibility, Performance (marked most popular) and Enterprise, each including the one before it. The pricing page shows 'Ask for pricing' rather than amounts. All plans include commission-free booking widgets, a dedicated account manager, free training and support seven days a week.

How it compares

Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 17 integrations. The median in this category is 10.
  • One of 24 products in this category with an iOS app. One of 17 products in this category with an Android app. 48 products in this category state their platforms.
  • The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Instagram, Stripe, Lightspeed.

Works with

Other
SalesforceBrevoMailjetRevinateInstagram
Payments
StripeApple PayGoogle Pay
Point of sale
LightspeedOracleUntillZeltyL'AdditionZonesoftTrivecWinrestRevo

The page groups integrations by POS, marketing and CRM, social media, phone systems, vouchers, payment providers and website creation, but the logos are not labelled by group. Other partner logos (for example Popcall, Centralapp, Cheerfy, Euresto) appear without a stated purpose. Revo is marked 'coming soon'.

Where and how it runs

Customers in
France, Spain, Italy, United Kingdom, Netherlands, Belgium, Switzerland, Portugal, Denmark, Sweden, Australia
Languages
English, German, Spanish, French, Italian, Dutch, Polish, Portuguese, Swedish
Platforms
Web, iOS, Android
Apps
TheFork Manager: Manage bookings, covers and services from a phone or tablet
Hardware
None stated. A restaurant customer describes using the app on a phone and a tablet.

TheFork Manager says 55,000 restaurants across 11 countries use it but does not name them. The 11 countries listed are the markets named on the consumer TheFork app listing, so they are an inference. The restaurant site is published in English, German, Spanish, French, Italian, Dutch, Polish, Portuguese and Swedish.

The company

Company
LaFourchette SAS
Founded
2007
Customers named by the vendor
Benares, Gaucho, Naroon, Shezan, Hot Toddy, Buon Appetito, Happy Lamb Hot Pot

Security and support

Support
All plans include a dedicated account manager, training sessions and support seven days a week; logged-in users get real-time chat.

Listing details

Vendor
TheFork (Tripadvisor)
Headquarters
France
Built for
Restaurants, Cafés, Bars
Focus
Food-specific
Status
Active
Website
thefork.com
Also listed in
Guest CRM & Customer Data PlatformRestaurant Discovery & Listing Management (business-facing)

Alternatives to TheFork Manager

See all 70 in Reservations & Table Management

  • SevenRooms

    SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues.

    Runs on Web and iOS, against Web, iOS and Android for TheFork Manager.

  • CoverManager

    CoverManager is a reservation and guest-management platform from Seville, Spain, for restaurants, nightclubs, beach clubs, hotel food and beverage outlets and large events.

    Runs on Web, against Web, iOS and Android for TheFork Manager.

  • Zenchef

    Zenchef is a European restaurant reservation and guest management platform (ZenchefOS) covering online booking, table management, prepayments and deposits, a waitlist, guest CRM and reviews.

    Names 14 integrations, against 17 for TheFork Manager.

  • Tablein

    Tablein is a cloud table-booking system for restaurants, bars, pubs, hotel restaurants and event venues, made by the Lithuanian company UAB Internet Marketing Solutions.

    Runs on Web, against Web, iOS and Android for TheFork Manager.

Compare TheFork Manager

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price (plans show 'Ask for pricing')
  • Contract length, renewal and any per-cover or commission fees on marketplace bookings
  • Headquarters, founders, employee count and funding
  • Ownership (the vendor's site does not state a parent company)
  • The list of countries served by TheFork Manager (inferred from the consumer app listing)
  • Security certifications and hosting
  • Which POS integrations apply in which country

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Consumer site: its 'For restaurants' link leads to theforkmanager.comhttps://www.thefork.com
  2. Restaurant site home: languages, vendor figureshttps://www.theforkmanager.com/en/
  3. Overview, customer quoteshttps://www.theforkmanager.com/en/restaurant-management-software
  4. Plans and features per planhttps://www.theforkmanager.com/en/restaurant-software-price
  5. Plan names and included serviceshttps://www.theforkmanager.com/en/blog/thefork-tools/new-packages-thefork-manager
  6. Booking and service management featureshttps://www.theforkmanager.com/en/restaurant-booking-management
  7. No-shows, analytics, marketinghttps://www.theforkmanager.com/en/restaurant-performance-optimization
  8. CRM and loyalty featureshttps://www.theforkmanager.com/en/restaurant-customer-retention
  9. Integration logoshttps://www.theforkmanager.com/en/restaurant-software-integrations
  10. Tripadvisor and MICHELIN partnershipshttps://www.theforkmanager.com/en/restaurant-partnerships
  11. 11 countries, 55,000 restaurantshttps://www.theforkmanager.com/en/why-thefork-manager
  12. Support and legal entity in footerhttps://www.theforkmanager.com/en/contact
  13. iOS restaurant app listinghttps://apps.apple.com/us/app/thefork-manager/id1295795281
  14. Google Play restaurant app listinghttps://play.google.com/store/apps/details?id=com.lafourchette.tfm3&hl=en_US
  15. Consumer app listing: markets and founding yearhttps://apps.apple.com/us/app/thefork-restaurant-bookings/id424850908