CoverManager

CoverManager is a reservation and guest-management platform from Seville, Spain, for restaurants, nightclubs, beach clubs, hotel food and beverage outlets and large events. It provides a commission-free booking engine, a live seating plan, deposits and card guarantees, a waitlist, loyalty and marketing tools, and optional AI phone and WhatsApp assistants. In 2025 it formed an alliance with the French reservation company Zenchef.

Last reviewed

Visit website
Home page of CoverManager's website
CoverManager's website on 30 September 2026
Best for
Independent restaurants, Restaurant groups and chains
Pricing
Quote only
Runs on
Web

Who it is for

  • Independent restaurants

    A branded booking engine with no commission on direct bookings, automatic table assignment and reconfirmation messages to cut no-shows.

  • Restaurant groups and chains

    Centralises reservations and guest data across venues and offers alternative tables at other locations when one is full.

  • Fine dining, beach clubs, nightlife and events

    Has dedicated pages for starred restaurants, beach clubs, nightclubs, hotel F&B and large events, including pre-paid experiences and guest lists.

What it does

  • Online booking engine

    A booking widget in the restaurant's own colours for its website, with live availability, instant confirmation and multiple languages.

  • Smart table assignment and seating plan

    Assigns tables by party size, area and service rules, with a live seating plan and check-in from desktop or mobile.

  • No-show protection

    Automatic SMS and email reconfirmations, ghost-booking detection across restaurants and cancellation fees using a card hold.

  • Deposits, prepayments and gift cards

    Collects prepayments and deposits at booking and sells digital gift cards by value or experience.

  • Google and Instagram reservations

    Lets guests book from Google search and Maps, Instagram and a multi-venue widget for groups.

  • Virtual waitlist

    A self-managed waitlist that fills last-minute cancellations (Premium and Performance plans).

  • Call Assist

    Handles incoming calls so reservations are not missed, with missed-call SMS follow-up.

  • Smart no-show scoring

    Flags risky bookings before they cost a table (Premium and above).

  • Reviews and reputation

    Automatic review publishing and AI-assisted replies (Premium and above).

  • Marketing and loyalty CRM

    Guest profiles and automated marketing campaigns by SMS and email; the vendor says the restaurant owns 100% of its guest data.

  • Experiences and events

    Sells experiences such as tasting menus and manages guest lists for nightlife and large events.

  • AI Concierge (add-on)

    A multilingual voice agent for phone reservations, with a WhatsApp version and a WhatsApp-only assistant as separate add-ons.

  • Other add-ons

    Takeaway ordering, a booking-ready website and pay at table are sold as modular options.

  • Dashboards and insight reports

    Standard, advanced and multi-venue dashboards depending on the plan.

  • Mobile app

    Run service from the CoverManager mobile app.

Pricing

Pricing model
Quote only

Three plans, Standard, Premium and Performance, with no prices published; each page directs buyers to request a demo. Deposits and gift cards carry a transaction fee that shrinks by plan, and add-ons such as AI Concierge, Takeaway, Website and Pay at table are priced separately.

How it compares

Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 15 integrations. The median in this category is 10.
  • Lists Web only. Among the 48 products in this category that state their platforms, 24 list an iOS app and 17 list an Android app.
  • The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Instagram, Stripe, Facebook, Lightspeed, Mailchimp, Google Analytics, Micros Simphony.

Works with

Other
MailchimpBrevoGoogle Analytics 4
Payments
StripeAdyenGoogle PayApple PayPaynoPain
Point of sale
LightspeedOracle SimphonyICG
Reservations
Google MapsInstagramFacebookSimple Night

The vendor says it has 130+ integrations; only part of the list, including phone providers Jusan and Gamma, is named here, and API integrations are on higher plans.

Where and how it runs

Customers in
Spain, Italy, Portugal, Mexico, France
Languages
English, Spanish, Italian, Spanish (Mexico), Portuguese
Platforms
Web
Apps
CoverManager mobile app: Run service, check in guests and manage tables

The vendor says it serves restaurants in 20 countries, mainly Iberia, Italy and Latin America, and a press headline mentions entering France as its eighth market. The site is offered in Spanish, Italian, Mexican Spanish and Portuguese; the full country list is not published.

The company

Company
Restaurant Booking & Distribution Services S.L.
Registration
Commercial Registry of Sevilla, volume 6091, folio 7, sheet SE-106864; NIF B90227976
Founded
2013
Headquarters
Sevilla, Spain
Team size
300+ (vendor's press room)
Customers named by the vendor
DiverXO

Security and support

Support
Contact by email and phone (+34 954 05 45 18) and a help center; the vendor says onboarding is by demo request.

Listing details

Built for
Restaurants, Cafés, Bars
Focus
Food-specific
Status
Active
Website
covermanager.com
Also listed in
Guest CRM & Customer Data PlatformWaitlist & Queue Management

Alternatives to CoverManager

See all 70 in Reservations & Table Management

  • TheFork Manager

    TheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace.

    Runs on Web, iOS and Android, against Web for CoverManager.

  • NowBookIt

    Now Book It is a reservation platform for restaurants, cafes, pubs, clubs, wineries and multi-venue groups.

    Runs on Web and iOS, against Web for CoverManager.

  • SevenRooms

    SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues.

    Runs on Web and iOS, against Web for CoverManager.

  • Eat App

    Eat App is reservation and table management software for restaurants, bars, cafes and hotel venues.

    Runs on Web, iOS and Android, against Web for CoverManager.

Compare CoverManager

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or plan cost
  • Contract term and cancellation terms
  • Full list of integrations and countries
  • Funding history
  • Security certifications
  • App store listings and supported devices for the mobile app

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: positioning, claims, contacthttps://www.covermanager.com/en
  2. Plans and add-onshttps://www.covermanager.com/en/pricing
  3. Integration listhttps://www.covermanager.com/en/integrations
  4. Reservation featureshttps://www.covermanager.com/en/solution/reservations
  5. Deposits and gift cardshttps://www.covermanager.com/en/solution/payments
  6. Business typeshttps://www.covermanager.com/en/who
  7. Group and chain fithttps://www.covermanager.com/en/who/groups-chains
  8. Company, Hospitality Tech Grouphttps://www.covermanager.com/en/about-us
  9. Founding year, headcount, Zenchef mergerhttps://www.covermanager.com/en/press-room
  10. Legal entity and registryhttps://www.covermanager.com/en/legal-notice
  11. Zenchef alliancehttps://www.covermanager.com/en/blog/covermanager-and-zenchef-join-forces-to-create-the-leader-in-reservations-management-for-europe-and-latam