Zenchef

Zenchef is a European restaurant reservation and guest management platform (ZenchefOS) covering online booking, table management, prepayments and deposits, a waitlist, guest CRM and reviews. It charges no commission per cover. It was formed from Formitable, Resengo and Tablebooker joining the Zenchef brand and is sold to independent restaurants and restaurant groups.

Absorbed the Resengo booking app, whose site now says the app is moving to Zenchef.

Last reviewed

Visit website
Home page of Zenchef's website
Zenchef's website on 30 September 2026
Best for
Independent restaurants in Europe, Busy venues fighting no-shows
Pricing
Subscription plus payment fees
Runs on
Web, iOS, Android

Who it is for

  • Independent restaurants in Europe

    Online booking with no commission per cover, plus a widget, Google Reserve and phone call assist.

  • Busy venues fighting no-shows

    Prepayments, deposits, credit card guarantees, reminders and a waitlist to fill last-minute tables.

  • Restaurant groups and fine dining

    The Grow plan adds a shared guest database across venues, email campaigns and lower payment fees.

What it does

  • Online reservations

    Website booking widget and Reserve with Google, with no commission per cover.

  • Reserve with Meta

    Guests can book from a restaurant's Instagram and Facebook profiles.

  • 24/7 call assist

    Answers phone calls and logs the reservations automatically, with a monthly minutes allowance.

  • Table management

    Seating plan showing tables and reservations in real time, with optional room selection for guests.

  • No-show prevention

    Prepayments and deposits, credit card guarantees, reminders by email or SMS, reconfirmation and a no-show risk notice.

  • Waitlist

    Automated waitlist to fill last-minute empty tables.

  • Guest CRM

    A dedicated CRM the vendor says gives the restaurant full ownership of its guest data.

  • Marketing suite

    Email and SMS promotions, guest segmentation and custom tags.

  • Guest reviews

    Review request emails after the visit and publishing of certified reviews to the website and Google.

  • Payments

    Card and local payment methods (Bancontact, iDEAL, AMEX) for deposits and pay-at-table, with fees that fall on higher plans.

  • Gift cards

    Guests can buy gift cards through the restaurant's online store.

  • Multi-venue operations

    Shared customer database across a group's restaurants, with recommendation of other group venues during booking.

  • Consumer app

    A Zenchef app where guests find, book and manage restaurant reservations.

  • Digital menu with QR code

    Digital menu accessed by QR code.

Pricing

Pricing model
Subscription plus payment fees

Zenchef publishes three plans, Reserve, Manage and Grow, but no monthly price; it advertises 0 euros commission per cover. The plans page does list payment fees: credit card 6% on Reserve, 4% on Manage and 2% on Grow, Bancontact from 4% + 0.5 euros down to 1% + 0.2 euros, and iDEAL 3.29, 1.29 and 0.29 euros. Several features such as waitlist and multi-venue operations are marked as add-ons.

How it compares

Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 14 integrations. The median in this category is 10.
  • One of 24 products in this category with an iOS app. One of 17 products in this category with an Android app. 48 products in this category state their platforms.
  • The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Reserve with Google, Instagram, Facebook, Lightspeed.

Works with

Other
InstagramFacebookMews
Point of sale
LightspeedOracle MICROSTiller by SumUpZeltyTrivecPopinaunTillZone SoftAproCashpad
Reservations
Google Reserve

The integrations page lists well over 80 partners across point of sale, booking, operations, marketing, loyalty and hotel systems; this list shows a selection.

Where and how it runs

Languages
English, French, Dutch, German, Spanish, Portuguese, Italian
Platforms
Web, iOS, Android
Apps
Zenchef app: Consumer app for finding and booking restaurants and managing reservations
Hardware
None stated. Zenchef connects to existing POS systems.

The vendor says it serves 36,000+ restaurants in 20+ countries and the FAQ says ZenchefOS can be used in all countries; no country list is given. Its site has versions for France, Netherlands, Germany, Portugal and Belgium.

The company

Company
Zenchef SAS
Other offices
Paris
Team size
230+ (vendor claim)
Customers named by the vendor
Château Mentone, Eleni Group, Bruno Verjus, Villa Pinewood, Le Moulin de Léré, Gastrobar Bij Vrienden, Le Mystique

Security and support

Support
The vendor offers a Help Center, guides and a demo with an expert; no support hours are stated on the vendor's site.

Listing details

Headquarters
France
Built for
Bars, Cafés, Restaurants
Focus
Food-specific
Status
Active
Website
zenchef.com
Also listed in
Guest CRM & Customer Data PlatformOnline Ordering SystemRestaurant Marketing Automation (email, SMS, push)Restaurant Website Builder

Alternatives to Zenchef

See all 70 in Reservations & Table Management

  • Tablebooker

    Tablebooker was a Belgian restaurant reservation service that joined the Zenchef group in February 2024.

    Names 17 integrations, against 14 for Zenchef.

  • Formitable

    Formitable was a restaurant reservation and table management platform from Amsterdam.

    Runs on Web, against Web, iOS and Android for Zenchef.

  • TheFork Manager

    TheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace.

    Names 17 integrations, against 14 for Zenchef.

  • Eat App

    Eat App is reservation and table management software for restaurants, bars, cafes and hotel venues.

    Names 17 integrations, against 14 for Zenchef.

Compare Zenchef

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Monthly plan prices, contract term and free trial
  • Founding year, founders, headquarters and funding
  • Security certifications and hosting details
  • Support hours
  • Full list of countries served

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage, product areas, customershttps://www.zenchef.com/
  2. Plans, features, payment fees, FAQ languageshttps://www.zenchef.com/plans
  3. Integration partnershttps://www.zenchef.com/integrations
  4. Company, group, team size, mergershttps://www.zenchef.com/about
  5. Consumer apphttps://www.zenchef.com/mobile-app
  6. Tablebooker acquisitionhttps://www.zenchef.com/tablebooker-joins-zenchef
  7. Page discoveryhttps://www.zenchef.com/sitemap.xml