Formitable
Formitable was a restaurant reservation and table management platform from Amsterdam. It is now part of Zenchef: Formitable, Resengo and Zenchef were merged under the Zenchef name in 2024, and the vendor says Formitable stays supported but gets no new features, with new development going into ZenchefOS. Zenchef sells reservations, payments, guest management and marketing to restaurants across Europe.
Last reviewed

- Best for
- Independent restaurants taking online bookings, Busy venues fighting no-shows
- Pricing
- Subscription
- Runs on
- Web
Who it is for
Independent restaurants taking online bookings
Zenchef's entry plan gives a website booking widget, Google Reserve and 24/7 call assist with no per-cover commission.
Busy venues fighting no-shows
Higher plans add table management, a waitlist, prepayments, deposits and credit card guarantees.
Restaurant groups and fine dining
The top plan is described for groups and fine dining focused on guest loyalty and multi-location management.
Less suited to: Buyers who want a platform still receiving new features under the Formitable name: the vendor says Formitable no longer gets new features and points buyers to ZenchefOS.
What it does
Reservation widget
A booking widget for the restaurant's website for 24/7 reservations, with a WordPress plugin and a REST API for developers.
Google Reserve and Instagram Reserve
Reserve buttons on the Google profile and on Instagram and Facebook so guests book from those channels.
Multi-venue booking
The widget supports restaurant groups and chains, with a multi-venue add-on for one dashboard across locations.
Call assist
Connects phone calls to guest bookings; an automatic SMS add-on turns missed calls into bookings.
Table plan and table management
A visual seating plan and table management tools, part of ZenchefOS.
Waitlist
A waitlist to fill last-minute tables, included from the Manage plan.
Prepayments, deposits and gift vouchers
Take prepayments, refundable deposits, credit card guarantees and digital gift cards on bookings.
No-show guest radar
ZenchefOS tools that highlight potential no-shows.
Reviews
Measure guest satisfaction and publish reviews and recommendations to online channels.
Guest management and email campaigns
Detailed guest profiles across venues and email campaigns, on the Grow plan; a Marketing Suite add-on automates campaigns.
Zenchef guest app
A consumer app where guests discover and book restaurants in the Zenchef group; the vendor cites more than 15,000 restaurants at the time of the merger announcement.
AI Concierge
An add-on AI host that answers calls and takes bookings.
Group and event request management
Request management for group bookings in ZenchefOS.
Pricing
- Pricing model
- Subscription
Zenchef publishes three plans without prices: Reserve (€0 commission per cover, widget, Google Reserve, call assist, reviews), Manage (adds table management, waitlist, Instagram Reserve) and Grow (adds low-fee payments, email campaigns, guest management, multi-venue). Add-ons are Website, Marketing Suite, Multi-Venue, Automatic SMS, AI Concierge and Meta Reserve. The Formitable site itself lists no prices.
How it compares
Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 22 integrations. The median in this category is 10.
- Lists Web only. Among the 48 products in this category that state their platforms, 24 list an iOS app and 17 list an Android app.
- The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Reserve with Google, Stripe, Mailchimp.
Works with
- Other
- MailchimpMessageBirdAreTheyHappyBooklerMICE OperationsPasy
- Point of sale
- Lightspeed L-seriesBORK HorecaMplusKASSANappkinTaurusunTillVectron
- Reservations
- Reserve with GoogleInstagram & Facebook ReserveDiningCityBookDinnersSocial Deal
The list is from the Formitable integrations page; the same page also lists marketing and discovery partners such as Google Posts, Instagram Shopping, MICHELIN Denmark, Raisin, Obenan and Annoncer. ZenchefOS has its own integrations catalogue.
Where and how it runs
- Languages
- Dutch, English, Danish, Swedish, German, French
- Platforms
- Web
- Apps
- Zenchef: Guest app to discover and book restaurants
Zenchef says it serves 36,000+ restaurants across 20+ countries. Its site has regional versions for Global, France, Netherlands, Germany, Portugal and Belgium. Formitable's own support lines are Dutch (NL) and UK numbers.
The company
- Company
- Zenchef SAS
- Registration
- Paris Trade and Companies Register 528 389 794
- Headquarters
- Paris, France
- Other offices
- Amsterdam (Formitable support address)
- Team size
- 230+ (Zenchef, per its about page)
- Customers named by the vendor
- Eleni Group
Security and support
- Support
- Formitable support stays available by chat (Mon to Fri 10:00 to 17:30), phone (Mon to Fri 10:00 to 16:00, NL and UK numbers) and email, plus a Help Center and webinars. Onboarding specialists help with migration to ZenchefOS.
Listing details
- Built for
- Restaurants, Cafés, Bars
- Focus
- Food-specific
- Status
- Active
- Website
- formitable.com
Alternatives to Formitable
See all 70 in Reservations & Table ManagementTablebooker
Tablebooker was a Belgian restaurant reservation service that joined the Zenchef group in February 2024.
Runs on Web, iOS and Android, against Web for Formitable.
Zenchef
Zenchef is a European restaurant reservation and guest management platform (ZenchefOS) covering online booking, table management, prepayments and deposits, a waitlist, guest CRM and reviews.
Runs on Web, iOS and Android, against Web for Formitable.
Guestplan
Guestplan is a restaurant reservation and table management system from an Amsterdam company.
Runs on Web and iOS, against Web for Formitable.
Resos
Resos is a Copenhagen-based restaurant booking and table management system for restaurants, cafes, bars and pubs.
Runs on Web, iOS and Android, against Web for Formitable.
Compare Formitable
What we could not confirm
These points were not confirmed when this page was written.
- Any prices (Zenchef publishes plans without amounts)
- Founding year of Formitable and its founders
- Contract term and cancellation terms
- Funding
- Whether every listed Formitable integration is also available in ZenchefOS
- Security certifications
- Mobile app platforms
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Formitable homepage: rebrand noticehttps://formitable.com/en/
- Merger announcement and ZenchefOS featureshttps://formitable.com/en/formitable-becomes-zenchef
- Status of Formitable platform, no-show toolshttps://formitable.com/en/faq/
- Integration listhttps://formitable.com/en/integrations/
- Widget, REST API and WordPress pluginhttps://formitable.com/en/developers/
- Support hours and Amsterdam addresshttps://formitable.com/en/contact/
- Zenchef homepage: customer quote, platformhttps://www.zenchef.com/
- Plans and add-onshttps://www.zenchef.com/plans
- Booking featureshttps://www.zenchef.com/solution/booking-restaurant
- Payment featureshttps://www.zenchef.com/solution/payment-solutions
- Group structure, size, countrieshttps://www.zenchef.com/about
- Legal entity and Paris registered officehttps://www.zenchef.com/legal-notice