MICE Operations

MICE Operations is event management software for venues, restaurants, caterers and hotels that take group bookings and events. It covers the online request form, interactive proposals, event planning and run sheets, workflows, and invoicing in one system. It is sold on monthly plans and is used mainly by venues in the Netherlands, Belgium and Germany.

Last reviewed

Visit website
Home page of MICE Operations's website
MICE Operations's website on 30 September 2026
Best for
Restaurants taking group bookings and private dining, Event venues, hotels and caterers
Pricing
From EUR 99 per month, excl. VAT
Runs on
Web

Who it is for

  • Restaurants taking group bookings and private dining

    Captures group requests from the website, sends branded proposals and connects to table reservation systems.

  • Event venues, hotels and caterers

    Sales, planning and invoicing for events sit in one system, with room capacity views and multi-day events.

  • Hospitality groups with several venues

    A cockpit account gives head office an overview of all locations while each location manages its own rooms, products and users.

What it does

  • Online RFP tool

    A website widget that lets guests build an event request at any hour and shows the cost of extras, feeding a request inbox.

  • Interactive proposals

    Branded proposals with videos and galleries that clients can review and sign online, built from templates in a couple of clicks.

  • Customer portal

    One place for clients to review proposals, sign documents and follow their event.

  • Event planning

    Day planning, capacity overview and a calendar of events, bookings and tasks in one place.

  • Workflows and tasks

    Automated follow-up tasks and messages, such as a reminder two weeks after an estimate or an order prompt for the kitchen once an event is confirmed.

  • Invoicing

    Invoices linked to events with mixed VAT rates, an audit log and UBL files for accounting systems.

  • MICE Assist (AI)

    Reads forwarded booking emails to create the basis of an event, builds itineraries and carries out instructions such as creating a client or assigning a planner.

  • Cockpit account

    Multi-venue management with an overview of schedules and inquiries across locations and per-location permissions.

  • Products and packages

    Configurable products and packages, with price tiers on higher plans.

  • Reports

    Reports on billed revenue and events, with advanced reports on higher plans.

Pricing

Starting price
From EUR 99 per month, excl. VAT
Pricing model
Subscription per plan
Minimum contract
Monthly, or yearly if paid annually
Renewal
Can be cancelled at any time; the subscription ends at the end of the billing period
Free plan
No
Free trial
Yes

Start is 99 euros a month (2 users, 3 rooms), Regular 199 euros (6 users, 6 rooms) and Pro 299 euros (12 users, 12 rooms), all excluding VAT, with unlimited events. Enterprise is on request. Paying annually saves 10%. There is a 14-day free trial with no payment details.

How it compares

Compared with the 15 products in Event & Banquet Management that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 35 integrations. The median in this category is 5.
  • Does not have a free plan. 0 of the 5 products in this category that say whether they have a free plan do.
  • Has a free trial. All 6 products in this category that say whether they have a free trial do.
  • Lists Web only. Among the 13 products in this category that state their platforms, 1 lists an iOS app and 1 lists an Android app.
  • The category's 10 most-named integration partners are Stripe, Google Calendar, Mailchimp, QuickBooks, Gmail, MYOB, Salesforce, Square, Xero, Zapier. Of these, this product's listing names Mailchimp.

Works with

Accounting
WingsVisma YukiVisma eAccountingVisma AccountViewTwinfieldSnelStartMoneybirde-Boekhouden.nlAsperionExact Real easy (Reeleezee)Exact OnlineExact MultiversAFAS
Loyalty
Leat
Other
n8nStatler BiMailchimpGoogle Tag ManagerGoogle AnalyticsInspirerendelocaties.nllocaties.nlMeetingselectThePerfectWedding.nltoptrouwlocaties.nl
Payments
PeppolMollie
Point of sale
unTillScanfie
Reservations
TeecontrolBonnieGoTableZenchefWeReserveGuestplan
Scheduling
Nostradamus

Bork and Shiftbase are shown as in development and are not listed. The site says more accounting integrations are possible on request.

Where and how it runs

Customers in
Netherlands, Belgium, Germany
Languages
English, Dutch, German, French, Danish
Platforms
Web
Hardware
None stated; it is a web application.

MICE lists offices in the Netherlands, Belgium and Germany and has Dutch, German, French and Danish site versions. No official country list is published.

The company

Company
MICE Operations
Registration
Chamber of Commerce (Netherlands) 61737380
Headquarters
Breda, Netherlands
Other offices
Brussels (Spaces Tour & Taxis), Dusseldorf (Spaces Kennedydamm)
Customers named by the vendor
Meetables, Villa Jongerius, Aloha Beach, Ria Joosten Catering & Evenementen, Utrechtse Horeca Groep

Security and support

Security and compliance
ISO 27001:2022 certified, GDPR compliance and hosting in Europe, Two-factor authentication and single sign-on
Support
Chat and email support, with 350+ help articles; the pricing page lists 24/7 chat and setup and training on request.

Listing details

Built for
Hotel F&B
Focus
General-purpose, used in food businesses
Status
Active
Website
miceoperations.com

Alternatives to MICE Operations

See all 19 in Event & Banquet Management
  • iVvy

    iVvy is cloud software for venue and event sales teams in hotels, function centres, hospitality groups and stadiums.

    Names 19 integrations, against 35 for MICE Operations.

  • Function Tracker

    Function Tracker is cloud software for managing events, function rooms and venue bookings from enquiry to final invoice.

    Names 17 integrations, against 35 for MICE Operations.

  • Event Temple

    Event Temple is cloud sales and catering software for hotels and venues.

    Names 16 integrations, against 35 for MICE Operations.

  • Perfect Venue

    Perfect Venue is cloud software for managing private events and bookings at restaurants, bars, breweries, hotels and event venues.

    Names 16 integrations, against 35 for MICE Operations.

What we could not confirm

These points were not confirmed when this page was written.

  • Founding year and team size
  • Founders and funding
  • Native mobile apps (none mentioned)
  • Contract minimum for annual plans beyond yearly billing
  • Price of Enterprise and multi-venue plans (on request)