Aleno vs ResDiary vs TheFork Manager

Aleno is a Swiss reservation and guest-management platform for restaurants and hotels, which it calls a Digital Assistant. ResDiary is a reservation and table management system for restaurants, pubs, bars, cafes and hotels. TheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace. All three are listed under Reservations & Table Management. Where the profiles show a difference, it is in audience, platforms and integrations.

Key differences

  • audience

    The audiences they list differ. Listed for one product only, for example: Aleno: Ambitious single restaurants; ResDiary: Restaurants, pubs and bars in the UK wanting commission-free bookings; TheFork Manager: Restaurants that want more bookings from a diner marketplace.

  • platforms

    Platform support differs. Aleno: Web; ResDiary: Web, iOS, Android; TheFork Manager: Web, iOS, Android.

  • integrations

    On integrations, Aleno names 10 integrations, ResDiary names 20 integrations and TheFork Manager names 17 integrations. No partner appears in every list.

Side by side

Aleno vs ResDiary vs TheFork Manager: side-by-side comparison from published vendor information
FieldAlenoResDiaryTheFork Manager
What it isAleno is a Swiss reservation and guest-management platform for restaurants and hotels, which it calls a Digital Assistant.ResDiary is a reservation and table management system for restaurants, pubs, bars, cafes and hotels.TheFork Manager is the restaurant-side software for TheFork, a European restaurant booking marketplace.
Best forRestaurant groups; Hotels with restaurants; Ambitious single restaurantsRestaurants, pubs and bars in the UK wanting commission-free bookings; Restaurant groups; Hotels with restaurantsRestaurants that want more bookings from a diner marketplace; Restaurants that lose revenue to no-shows; Restaurant groups; MICHELIN-listed restaurants
Pricing modelQuote onlySubscription per locationQuote only
Starting priceNot publishedNot publishedNot published
Free planNot publishedNot publishedNot published
Free trialNot publishedNot publishedNot published
ContractNot publishedNot publishedNot published
PlatformsWebWeb, iOS, AndroidWeb, iOS, Android
CountriesAustria, Germany, SwitzerlandNot publishedAustralia, Belgium, Denmark, France, Italy, Netherlands and 5 more
LanguagesEnglish, GermanNot publishedDutch, English, French, German, Italian, Polish and 3 more
Number of integrations102017
CertificationsGDPRGDPR, PCI compliantNot published
Security practicesNot publishedNot publishedNot published
FoundedNot publishedNot published2007
HeadquartersZurich, SwitzerlandNot publishedNot published
OwnerNot publishedThe Access GroupNot published
Last reviewed29 September 202629 September 202629 September 2026

Integrations

No partner appears in every list.

Named only by Aleno

  • Assistent.AI
  • Fidelio
  • GMS
  • HelloTess
  • Hypersoft
  • Mailchimp
  • Opera
  • Protel

Named only by ResDiary

  • Access EPoS
  • Acteol CRM
  • Airship
  • Bepoz
  • DesignMyNight
  • Facebook
  • Google
  • me&u
  • Oracle Hospitality
  • PAR
  • Profitroom
  • Rezlynx PMS
and 6 more
  • Samtouch
  • Square
  • SumUp
  • Tevalis
  • Wireless Social
  • Workfeed

Named only by TheFork Manager

  • Apple Pay
  • Brevo
  • Google Pay
  • Instagram
  • L'Addition
  • Mailjet
  • Oracle
  • Revo
  • Salesforce
  • Stripe
  • Trivec
  • Untill
and 3 more
  • Winrest
  • Zelty
  • Zonesoft

Which to choose

Aleno

Choose Aleno if your business matches one of the audiences it is listed for: Restaurant groups; Hotels with restaurants; Ambitious single restaurants.

ResDiary

Choose ResDiary if you are in one of these groups: Restaurants, pubs and bars in the UK wanting commission-free bookings; Restaurant groups; Hotels with restaurants.

TheFork Manager

Choose TheFork Manager if your business matches one of the audiences it is listed for: Restaurants that want more bookings from a diner marketplace; Restaurants that lose revenue to no-shows; Restaurant groups.

What we could not confirm

Aleno

  • Any price or free trial
  • Contract term
  • Year founded
  • Security certifications
  • Full integration list (marketplace)
  • Native mobile apps

ResDiary

  • Base plan prices (quote only)
  • Contract length and cancellation terms
  • Founding year and headquarters
  • Full integration list (the vendor shows logos without names)
  • Which countries have local sales
  • Interface languages
  • Number of venues: page figures vary (9,000+, 10,000+)

TheFork Manager

  • Any price (plans show 'Ask for pricing')
  • Contract length, renewal and any per-cover or commission fees on marketplace bookings
  • Headquarters, founders, employee count and funding
  • Ownership (the vendor's site does not state a parent company)
  • The list of countries served by TheFork Manager (inferred from the consumer app listing)
  • Security certifications and hosting
  • Which POS integrations apply in which country

Sources

Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.

Aleno, reviewed 29 September 2026

  1. Homepagehttps://www.aleno.me
  2. Reservationshttps://www.aleno.me/en/digital-assistant/operations/reservations-bookings
  3. Integrationshttps://www.aleno.me/en/digital-assistant/operations/integrations
  4. Table allocationhttps://www.aleno.me/en/digital-assistant/operations/ai-table-assignment
  5. No-show preventionhttps://www.aleno.me/en/digital-assistant/business/no-show-prevention
  6. Guest profileshttps://www.aleno.me/en/digital-assistant/operations/360-guest-profiles-crm
  7. Online marketinghttps://www.aleno.me/en/digital-assistant/marketing/online-marketing
  8. Reportshttps://www.aleno.me/en/digital-assistant/business/ai-analyses-individual-reports
  9. Pricinghttps://www.aleno.me/en/digitaler-assistent/pricing
  10. Restaurant groupshttps://www.aleno.me/en/for-restaurant-groups
  11. Team and sizehttps://www.aleno.me/en/about-us
  12. Imprinthttps://www.aleno.me/en/impressum

ResDiary, reviewed 29 September 2026

  1. Homepage: positioning, 10,000+ venues, commission-freehttps://resdiary.com/
  2. Add-on prices and plan structurehttps://resdiary.com/pricing
  3. Booking channels, widget, appshttps://resdiary.com/features/attract-diners
  4. Table management, deposits, analyticshttps://resdiary.com/features/optimise
  5. Marketing, promotions, data ownershiphttps://resdiary.com/features/grow
  6. Integration partner logoshttps://resdiary.com/integrations
  7. Plans, countries, data, supporthttps://resdiary.com/frequently-asked-questions
  8. Company, size, ownershiphttps://resdiary.com/about-us
  9. Restaurant group fithttps://resdiary.com/who-we-serve/restaurant-groups
  10. Support and contact routeshttps://resdiary.com/contact-us

TheFork Manager, reviewed 29 September 2026

  1. Consumer site: its 'For restaurants' link leads to theforkmanager.comhttps://www.thefork.com
  2. Restaurant site home: languages, vendor figureshttps://www.theforkmanager.com/en/
  3. Overview, customer quoteshttps://www.theforkmanager.com/en/restaurant-management-software
  4. Plans and features per planhttps://www.theforkmanager.com/en/restaurant-software-price
  5. Plan names and included serviceshttps://www.theforkmanager.com/en/blog/thefork-tools/new-packages-thefork-manager
  6. Booking and service management featureshttps://www.theforkmanager.com/en/restaurant-booking-management
  7. No-shows, analytics, marketinghttps://www.theforkmanager.com/en/restaurant-performance-optimization
  8. CRM and loyalty featureshttps://www.theforkmanager.com/en/restaurant-customer-retention
  9. Integration logoshttps://www.theforkmanager.com/en/restaurant-software-integrations
  10. Tripadvisor and MICHELIN partnershipshttps://www.theforkmanager.com/en/restaurant-partnerships
  11. 11 countries, 55,000 restaurantshttps://www.theforkmanager.com/en/why-thefork-manager
  12. Support and legal entity in footerhttps://www.theforkmanager.com/en/contact
  13. iOS restaurant app listinghttps://apps.apple.com/us/app/thefork-manager/id1295795281
  14. Google Play restaurant app listinghttps://play.google.com/store/apps/details?id=com.lafourchette.tfm3&hl=en_US
  15. Consumer app listing: markets and founding yearhttps://apps.apple.com/us/app/thefork-restaurant-bookings/id424850908