ResDiary

ResDiary is a reservation and table management system for restaurants, pubs, bars, cafes and hotels. It takes online bookings from a venue's website, social media, Google and DesignMyNight with no commission, and adds deposits, promotions, events and analytics. It is part of the Access Group and says it serves more than 10,000 venues in over 60 countries.

Owned by The Access Group

Last reviewed

Visit website
Home page of ResDiary's website
ResDiary's website on 30 September 2026
Best for
Restaurants, pubs and bars in the UK wanting commission-free bookings, Restaurant groups
Pricing
Subscription per location
Runs on
Web, iOS, Android

Who it is for

  • Restaurants, pubs and bars in the UK wanting commission-free bookings

    Venues pay a monthly subscription and no per-booking commission, including on bookings from Google and DesignMyNight.

  • Restaurant groups

    Supports white-label booking widgets and emails, a group login and cross-selling between venues.

  • Hotels with restaurants

    Integrates with hotel property management systems so restaurant bookings sit with the guest experience.

What it does

  • Online booking widget

    Customisable widget for the venue's website and social channels, with Reserve with Google support.

  • Table management

    Unified diary view, walk-ins and notes shared with the team; automated booking management.

  • Smart booking rules

    Rules control the flow of bookings by time and group size and are applied automatically.

  • Yield management

    Sets the number of bookings or covers per time interval.

  • W8List standby list

    Standby reservations so cancelled tables can be refilled.

  • Deposits and card guarantees

    Stores card details, takes deposits or full prepayment and can charge no-show fees via Stripe.

  • Booking reminders

    Sends automated reminders and lets guests cancel or amend to reduce no-shows.

  • Promotions and events

    Creates promotions, sells vouchers and manages event and large-party enquiries.

  • Email and SMS marketing

    Sends targeted campaigns by email and, with the SMS add-on, by text.

  • Analytics

    Booking analytics suite with data shared to integrated systems.

  • DesignMyNight listing

    Free listing on the UK diner discovery site DesignMyNight, synced to the diary.

  • Multi-venue cross-selling

    Suggests alternative times or venues in a group when a slot is full.

  • Order & Pay (add-on)

    Accepts online orders and pre-orders paid through Stripe.

  • ResPhone (add-on)

    Takes bookings when nobody can answer the phone.

  • Mobile app

    iOS and Android app for managing bookings.

Pricing

Pricing model
Subscription per location

The base monthly fee is not published: it depends on venue size and bookings per month and is quoted through a form. Plans named are Express, Pro, Connect and Ultimate; they differ only by number of bookings. Published add-ons (ex VAT, UK): Order & Pay, Gift Vouchers, ResPhone and Event Manager at 35 pounds a month each; SMS, Group Reservations, POS, PMS and CRM integrations at 10 pounds a month each; a 1% surcharge applies to deposits and payments and 3% to gift vouchers.

How it compares

Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 20 integrations. The median in this category is 10.
  • One of 24 products in this category with an iOS app. One of 17 products in this category with an Android app. 48 products in this category state their platforms.
  • The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Facebook, Google, Square.

Works with

Other
MewsProfitroomRezlynx PMSActeol CRMAirshipRevinateFacebookWireless Socialme&u
Point of sale
SquareSumUpTevalisOracle HospitalityPARBepozSamtouchAccess EPoS
Reservations
GoogleDesignMyNight
Scheduling
Workfeed

ResDiary says it partners with more than 70 hospitality systems; names above come from the logos on its integrations page.

Where and how it runs

Platforms
Web, iOS, Android
Apps
ResDiary: Manage bookings on mobile

ResDiary says it operates across 60 countries, with regional teams in the UK, Australia, New Zealand, Singapore, Indonesia and North America. The site offers UK, Ireland, Global, Europe and APAC regions; DesignMyNight is UK only.

The company

Company
Access UK Ltd (per site footer)
Team size
150+ (per vendor about page)
Customers named by the vendor
The Imperial Hotel, Customs House, The DRG

Security and support

Security and compliance
Card payments processed by Stripe, described as PCI compliant, GDPR: venue is data controller, ResDiary processor
Support
Local support teams and a Customer Hub for support articles; full training and support are included per the vendor.

Listing details

Vendor
ResDiary (Access Group)
Headquarters
United Kingdom
Built for
Restaurants, Bars, Hotel F&B
Focus
Food-specific
Status
Active
Website
resdiary.com
Also listed in
Waitlist & Queue Management

Alternatives to ResDiary

See all 70 in Reservations & Table Management

  • SevenRooms

    SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues.

    Runs on Web and iOS, against Web, iOS and Android for ResDiary.

  • NowBookIt

    Now Book It is a reservation platform for restaurants, cafes, pubs, clubs, wineries and multi-venue groups.

    Runs on Web and iOS, against Web, iOS and Android for ResDiary.

  • Aleno

    Aleno is a Swiss reservation and guest-management platform for restaurants and hotels, which it calls a Digital Assistant.

    Runs on Web, against Web, iOS and Android for ResDiary.

  • Eat App

    Eat App is reservation and table management software for restaurants, bars, cafes and hotel venues.

    Names 17 integrations, against 20 for ResDiary.

Compare ResDiary

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Base plan prices (quote only)
  • Contract length and cancellation terms
  • Founding year and headquarters
  • Full integration list (the vendor shows logos without names)
  • Which countries have local sales
  • Interface languages
  • Number of venues: page figures vary (9,000+, 10,000+)

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: positioning, 10,000+ venues, commission-freehttps://resdiary.com/
  2. Add-on prices and plan structurehttps://resdiary.com/pricing
  3. Booking channels, widget, appshttps://resdiary.com/features/attract-diners
  4. Table management, deposits, analyticshttps://resdiary.com/features/optimise
  5. Marketing, promotions, data ownershiphttps://resdiary.com/features/grow
  6. Integration partner logoshttps://resdiary.com/integrations
  7. Plans, countries, data, supporthttps://resdiary.com/frequently-asked-questions
  8. Company, size, ownershiphttps://resdiary.com/about-us
  9. Restaurant group fithttps://resdiary.com/who-we-serve/restaurant-groups
  10. Support and contact routeshttps://resdiary.com/contact-us