Bistrochat vs Plateform vs Servme
Bistrochat is reservation and table management software that gathers bookings from messaging apps, social media, websites and phone calls into one floor plan and agenda. Plateform is an Italian online platform for restaurant table reservations and guest marketing. Servme is a reservations and guest management platform for restaurants, hotels, F&B groups and entertainment venues, built around the Middle East and North Africa. All three are listed under Reservations & Table Management. The main differences are in price, audience and platforms.
Key differences
price
On price, Bistrochat at HKD 550 per venue per month, paid annually; Plateform at EUR 59 per month, excluding VAT; Servme at USD 129 per venue per month, billed annually. These figures are not directly comparable because the currency or billing basis is not the same.
audience
Audience differs between the profiles. Listed by one product alone: Bistrochat: Restaurants in Asian markets taking bookings over chat apps; Plateform: Independent restaurants, pizzerias and trattorias in Italy; Servme: Restaurants and F&B groups in MENA.
platforms
Listed platforms: Bistrochat: Web; Plateform: Web; Servme: Web, iOS, Android.
countries covered
Bistrochat names 10 countries, Plateform names 1 country and Servme names 2 countries. No country appears in every list.
integrations
On integrations, Bistrochat names 15 integrations, Plateform names 32 integrations and Servme names 19 integrations. 1 partner appears in every list.
company background
By headquarters, Bistrochat (Hong Kong, Hong Kong SAR), Plateform (Bologna, Italy) and Servme (Dubai, United Arab Emirates).
Side by side
| Field | Bistrochat | Plateform | Servme |
|---|---|---|---|
| What it is | Bistrochat is reservation and table management software that gathers bookings from messaging apps, social media, websites and phone calls into one floor plan and agenda. | Plateform is an Italian online platform for restaurant table reservations and guest marketing. | Servme is a reservations and guest management platform for restaurants, hotels, F&B groups and entertainment venues, built around the Middle East and North Africa. |
| Best for | Restaurants in Asian markets taking bookings over chat apps; Multi-venue restaurant groups; Restaurants with a no-show problem | Independent restaurants, pizzerias and trattorias in Italy; Chains and multi-site groups (5+ venues); Venues that want to start on a free tier | Restaurants and F&B groups in MENA; Hotel food and beverage outlets; Venues that want commission-free bookings |
| Pricing model | Subscription per location | Subscription per venue | Subscription per venue |
| Starting price | HKD 550 per venue per month, paid annually | EUR 59 per month, excluding VAT | USD 129 per venue per month, billed annually |
| Free plan | Not published | Yes | Not published |
| Free trial | Not published | Not published | Yes |
| Contract | Not published | Not published | Not published |
| Platforms | Web | Web | Web, iOS, Android |
| Countries | Hong Kong SAR, India, Indonesia, Macau, Malaysia, Philippines and 4 more | Italy | Saudi Arabia, United Arab Emirates |
| Languages | English, French, German, Indonesian, Japanese, Khmer and 9 more | English, French, German, Italian, Spanish | Arabic, English |
| Number of integrations | 15 | 32 | 19 |
| Certifications | Not published | Not published | Not published |
| Security practices | Not published | Not published | Data privacy compliance framework stated (no certification named) |
| Founded | Not published | Not published | 2015 |
| Headquarters | Hong Kong, Hong Kong SAR | Bologna, Italy | Dubai, United Arab Emirates |
| Owner | Not published | Part of the RistoratoreTop group | Not published |
| Last reviewed | 29 September 2026 | 29 September 2026 | 29 September 2026 |
Integrations
Named by all three
Named only by Bistrochat
- EazyDiner
- LINE
- Messenger
- Openrice
- Swiggy Dineout
- Telegram
- Zalo
Named only by Plateform
- Apple Pay
- Archenet
- Bookline
- CashWork
- Cassa in Cloud
- Flood
- Google Business
- Google Pay
- Google Tag Manager
- IlConto
- iPratico
- Menu (Passepartout)
and 13 moreshow fewer
- .ofsale
- PayPal
- Posby
- RingBoost AI
- Satispay
- Syrve
- Tavolinux
- Telema OneTouch
- TikTok
- Tilby
- Wycash
- xMenu
- Zmenu
Named only by Servme
- Emirates NBD
- Geidea
- Michelin Guide
- Moyasar
- MyFatoorah
- Network International
- PayGCC
- Paymob
- Planet
- The Chefz
- Wddk
- Webook
Which to choose
Bistrochat
Choose Bistrochat if your business matches one of the audiences it is listed for: Restaurants in Asian markets taking bookings over chat apps; Multi-venue restaurant groups; Restaurants with a no-show problem.
Plateform
Choose Plateform if you are in one of these groups: Independent restaurants, pizzerias and trattorias in Italy; Chains and multi-site groups (5+ venues); Venues that want to start on a free tier.
Servme
Choose Servme if you fit its listed audience: Restaurants and F&B groups in MENA; Hotel food and beverage outlets; Venues that want commission-free bookings.
What we could not confirm
Bistrochat
- Founding year, founders, team size and funding
- Named POS integration partners
- Customer names
- Security certifications
- Whether a free trial exists
Plateform
- Founding year, founders, team size and funding
- Minimum contract term and cancellation terms
- Exact Premium price by seat count (the price calculator is interactive)
- Which integrations are native versus set up through the vendor
- Security certifications and hosting location
- Availability outside Italy
Servme
- Names of supported POS and PMS systems
- Countries beyond Saudi Arabia and UAE
- Security certifications
- Funding
- App store listings
- Minimum contract term
Sources
Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.
Bistrochat, reviewed 29 September 2026
- Home page with features and planshttps://www.bistrochat.com
- Markets and sales officeshttps://www.bistrochat.com/careers/
- Legal entity and subscription termshttps://www.bistrochat.com/terms-of-service
- Blog indexhttps://www.bistrochat.com/foodforthought/en/
- Aggregator sync integrationshttps://www.bistrochat.com/foodforthought/en/posts/one-floor-plan-zomato-swiggy-eazydiner-whatsapp-instagram.html
Plateform, reviewed 29 September 2026
- Homepage: positioning, module list, usage claimshttps://plateform.app
- Pricing page and plan contentshttps://plateform.app/prezzi
- Free plan and Premium comparisonhttps://plateform.app/plateform-free
- Integration listhttps://plateform.app/integrazioni
- Reservations module, languages, customer nameshttps://plateform.app/funzionalita/prenotazioni
- FAQ: no-show, devices, demohttps://plateform.app/faq
- About pagehttps://plateform.app/chi-siamo
- Customer types and case studieshttps://plateform.app/clienti
- Support offeringhttps://plateform.app/funzionalita/assistenza
- Legal entity and Bologna addresshttps://plateform.app/condizioni-generali-vendita
- Page discoveryhttps://plateform.app/sitemap.xml
Servme, reviewed 29 September 2026
- Vendor pagehttps://servmeco.com/
- Vendor pagehttps://servmeco.com/pricing
- Vendor pagehttps://servmeco.com/company
- Vendor pagehttps://servmeco.com/faq
- Vendor pagehttps://servmeco.com/platform/guest
- Vendor pagehttps://servmeco.com/platform/team
- Vendor pagehttps://servmeco.com/platform/business
- Vendor pagehttps://servmeco.com/terms