Descartes Route Planner (Foodservice)

Descartes offers last-mile delivery software for foodservice distributors that run their own fleets. It covers route planning and optimisation, dispatch, driver mobile apps with proof of delivery, customer delivery notifications and driver safety and compliance tools. It is sold to distributors, not to restaurants.

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Home page of Descartes Route Planner (Foodservice)'s website
Descartes Route Planner (Foodservice)'s website on 30 September 2026
Best for
Foodservice distributors with private fleets, Distributors with temperature-controlled loads
Pricing
Quote only
Runs on
Web

Who it is for

  • Foodservice distributors with private fleets

    The vendor's foodservice page describes a single platform for distributors with private fleets, covering route planning, mobile proof of delivery and real-time tracking.

  • Distributors with temperature-controlled loads

    Planning handles tight delivery windows and multi-temperature loads across frozen, refrigerated and dry compartments.

What it does

  • Strategic route planning

    Supports longer-term decisions about routes and fleets.

  • Daily route optimisation

    Plans routes to reduce miles, time and cost, with tight delivery windows and multi-temperature compartment constraints handled.

  • Dispatch and exception handling

    Lets dispatchers track routes and respond to exceptions and order changes in real time, with alerts and automated rescheduling.

  • Delivery scheduling

    Offers dynamic delivery slots that are kept up to date by continuous optimisation.

  • Route execution monitoring

    Gives dispatchers and managers a live view of routes in progress, driver performance, pending ETAs and planned versus actual results.

  • Driver mobile apps with proof of delivery

    GPS-tracked driver apps capture signatures and images, scan barcodes, print and update stop status; a manager app shows performance and exceptions.

  • Customer engagement

    Sends delivery notifications, real-time tracking, multi-party chat and feedback requests to customers, and gives the back office visibility of them.

  • Fleet analytics and AI

    Uses delivery data to improve planning and execution.

  • Fleet driver safety and compliance

    Combines driver training, telematics and regulatory reporting such as ELD, hours of service, IFTA and vehicle inspection reports.

  • Invoice manifest reconciliation

    The mobile app can reconcile the delivery manifest and generate invoices.

Pricing

Pricing model
Quote only

The vendor's site publishes no prices. They direct buyers to book a demo or contact the team.

Works with

Other
ZebraLytxGeotab

The foodservice page says ERP, telematics and geospatial data partners integrate with the software but names only Zebra, Lytx and Geotab. The separate fleet safety page says it partners with 85+ technology providers.

Where and how it runs

Platforms
Web
Apps
Descartes fleet mobile apps: Driver route execution and proof of delivery; manager visibility app

The pages do not list countries where the foodservice product is sold.

The company

Customers named by the vendor
U.S. Foods, Halperns' Steak & Seafood, Edward Don & Company, Fortune Fish & Gourmet, Gordon Foodservice

Security and support

Support
Descartes runs a customer service desk and expertise centres, plus professional services and training.

Listing details

Vendor
Descartes
Headquarters
Canada
Built for
Wholesale
Focus
General-purpose, used in food businesses
Status
Active
Website
descartes.com

Alternatives to Descartes Route Planner (Foodservice)

See all 3 in Route Planning & Delivery for Distributors

  • RouteMagic

    RouteMagic is a sales and distribution platform for wholesalers, distributors and delivery-led businesses, including food and beverage suppliers.

    Runs on Web, iOS and Android, against Web for Descartes Route Planner (Foodservice).

  • eoStar

    eoStar is route accounting and warehouse software for direct-store-delivery distributors, mainly three-tier beverage, wine, spirits, beer and food service distributors.

    Runs on Web and iOS, against Web for Descartes Route Planner (Foodservice).

  • Access Group Food Service Distribution

    Access Roundsman (formerly Isys Roundsman, acquired by The Access Group in October 2021) is distribution software for food service delivery businesses.

    Names 1 integration, against 3 for Descartes Route Planner (Foodservice).

  • ACSS Aquarius Fish Processing

    Aquarius Pro is factory and office software for fish and seafood processors, merchants and wholesalers, made by ACSS in the UK.

    Names 8 integrations, against 3 for Descartes Route Planner (Foodservice).

Compare Descartes Route Planner (Foodservice)

Side-by-side tables built from the same profile data.

What we could not confirm

These points were not confirmed when this page was written.

  • Pricing
  • Contract terms
  • Headquarters, founding year and headcount
  • Countries where sold
  • Named ERP integrations
  • Security certifications

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Foodservice product page, customers, partnershttps://www.descartes.com/rmt-industry/foodservice
  2. Route planning and dispatchhttps://www.descartes.com/solutions/routing-mobile-and-telematics/route-planning-optimization-and-dispatch
  3. Route executionhttps://www.descartes.com/solutions/routing-mobile-and-telematics/route-execution-and-fleet-performance-management
  4. Mobile appshttps://www.descartes.com/solutions/routing-mobile-and-telematics/mobile-apps
  5. Customer engagementhttps://www.descartes.com/solutions/customer-engagement
  6. Supporthttps://www.descartes.com/customer-success/customer-support-and-training
  7. Company overviewhttps://www.descartes.com/about-us