Dineplan
Dineplan is a South African reservation platform. Restaurants use its cloud booking system for online reservations, deposits, guest tagging, SMS and email messages, reviews and reporting, and are listed in the Dineplan consumer app and website and on Google. It charges flat monthly plans with no commission per booking, and also sells event ticketing, vouchers and a listing-only option.
Last reviewed

- Best for
- Restaurants and cafes wanting bookings without commission, Restaurant groups
- Pricing
- Subscription per venue
- Runs on
- Web
Who it is for
Restaurants and cafes wanting bookings without commission
Flat monthly plans with unlimited reservations, and the vendor states 0% commission or per-booking fees.
Restaurant groups
The vendor has a dedicated page for groups on top of the single-venue plans.
Wineries and picnic venues
Dineplan says it can be customised for restaurants, wineries and other venue types.
Walk-in venues that do not take bookings
A listing-only plan gets a restaurant onto the Dineplan app and website without using the booking software.
What it does
Online booking calendar
24/7 online booking on a website, social media or Google listing, with real-time availability and custom pre-dining questions.
Reservation management
Add, change and cancel bookings, search bookings and guests, view audit trails, print reservation lists, and use table-based allocation for walk-ins.
Deposits and prepayments
Take deposits or prepayments on bookings to reduce no-shows (Premium plan and up).
Shifts, seating areas and waiting lists
Manage shifts, seating areas and tables, and build waiting lists.
Guest and booking tags
Tag VIPs, allergies and preferences on guest profiles, and add notes for anniversaries and events.
Automated confirmations and reminders
Automatic SMS and email confirmations, reminders and post-dining review requests.
Verified guest reviews
Reviews must link to a real reservation in the past 21 days, with default criteria of food, value, service and ambience.
SMS and email marketing
Built-in SMS campaigns to guest segments and a managed email marketing service.
Advanced reporting
Booking sources, guest database growth and marketing return, payment reports and review insights.
Event ticketing and vouchers
Sell tickets with mobile QR entrance scanning, and sell prepaid vouchers redeemed by scanning a QR code.
Dineplan Guest Network
Listing on the Dineplan app and website (500,000+ users, per the vendor) and a Reserve with Google button.
Pricing
- Pricing model
- Subscription per venue
- Minimum contract
- None (monthly)
- Renewal
- Monthly; cancel at the end of the billing cycle, no pro-rata refunds
- Free plan
- Yes
- Free trial
- 60 days on paid plans, plus a 60-day money-back guarantee
Free plan: basic reservations, unlimited free bookings and Reserve with Google. Lite ZAR 1,049/month, Essential ZAR 1,750, Premium ZAR 2,400, Signature ZAR 3,500. Prices exclude taxes, setup fees, SMS costs and online payment processing fees. Monthly contracts only. A listing-only plan is R2,900 a year. Prices for countries other than South Africa are shown in USD in a selector but not in the page text.
How it compares
Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.
- Names 1 integration. The median in this category is 10.
- Has a free plan. 6 of the 10 products in this category that say whether they have a free plan do.
- Has a free trial. All 17 products in this category that say whether they have a free trial do.
- Lists Web only. Among the 48 products in this category that state their platforms, 24 list an iOS app and 17 list an Android app.
- The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Reserve with Google.
Works with
- Reservations
- Reserve with Google
No POS, payroll or accounting integrations are named. Payments are handled inside Dineplan by card and EFT.
Where and how it runs
- Customers in
- South Africa
- Platforms
- Web
- Hardware
- None stated; the vendor says ticket entrance scanning needs only a mobile phone.
The vendor is South African with a Cape Town head office, and prices are shown in rand for South Africa; it does not publish a list of countries where restaurants use it.
The company
- Company
- Dineplan (Pty) Ltd
- Headquarters
- Cape Town, South Africa
- Customers named by the vendor
- Overture, Silo Hotel, Este, The Oyster Box, Mother In Law: Curry & Cocktails
Security and support
- Security and compliance
- POPIA and GDPR privacy policy
- Support
- Support by telephone, WhatsApp, email and chat from Cape Town, plus onboarding setup and a help desk with manuals and training videos.
Listing details
- Built for
- Restaurants, Cafés, Bars
- Focus
- Food-specific
- Status
- Active
- Website
- dineplan.com
Alternatives to Dineplan
See all 70 in Reservations & Table ManagementTablein
Tablein is a cloud table-booking system for restaurants, bars, pubs, hotel restaurants and event venues, made by the Lithuanian company UAB Internet Marketing Solutions.
Names 18 integrations, against 1 for Dineplan.
Eveve
Eveve sells TELOS, a cloud table-management and online reservation system for busy full-service restaurants, plus an EPOS (till) system linked to it.
Listed as best for: Busy full-service restaurants; Restaurants that want no per-diner booking fees.
SevenRooms
SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues.
Runs on Web and iOS, against Web for Dineplan.
ResDiary
ResDiary is a reservation and table management system for restaurants, pubs, bars, cafes and hotels.
Runs on Web, iOS and Android, against Web for Dineplan.
Compare Dineplan
Side-by-side tables built from the same profile data.
What we could not confirm
These points were not confirmed when this page was written.
- Founding year, founders, funding, team size
- Prices in USD for non-South African customers
- Integrations with POS or other systems
- Interface languages and countries where restaurants use it
- Security certifications
- Native apps for restaurants (only the diner app is described)
Sources
Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.
- Diner site and network sizehttps://www.dineplan.com
- Restaurant homepagehttps://restaurants.dineplan.com/
- Plans and priceshttps://restaurants.dineplan.com/pricing
- Booking featureshttps://restaurants.dineplan.com/reservations-and-payments
- Guest network and Googlehttps://restaurants.dineplan.com/dineplan-guest-network
- Guest tags and reviewshttps://restaurants.dineplan.com/guest-and-review-management
- Marketinghttps://restaurants.dineplan.com/sms-and-email-marketing
- Reportinghttps://restaurants.dineplan.com/advanced-reporting
- Ticketing and vouchershttps://restaurants.dineplan.com/ticketing-and-events
- Support and locationhttps://restaurants.dineplan.com/support-and-onboarding
- Listing-only planhttps://restaurants.dineplan.com/listing-only-product
- Legal entity and privacyhttps://www.dineplan.com/terms/privacy