Dineplan

Dineplan is a South African reservation platform. Restaurants use its cloud booking system for online reservations, deposits, guest tagging, SMS and email messages, reviews and reporting, and are listed in the Dineplan consumer app and website and on Google. It charges flat monthly plans with no commission per booking, and also sells event ticketing, vouchers and a listing-only option.

Last reviewed

Visit website
Home page of Dineplan's website
Dineplan's website on 30 September 2026
Best for
Restaurants and cafes wanting bookings without commission, Restaurant groups
Pricing
Subscription per venue
Runs on
Web

Who it is for

  • Restaurants and cafes wanting bookings without commission

    Flat monthly plans with unlimited reservations, and the vendor states 0% commission or per-booking fees.

  • Restaurant groups

    The vendor has a dedicated page for groups on top of the single-venue plans.

  • Wineries and picnic venues

    Dineplan says it can be customised for restaurants, wineries and other venue types.

  • Walk-in venues that do not take bookings

    A listing-only plan gets a restaurant onto the Dineplan app and website without using the booking software.

What it does

  • Online booking calendar

    24/7 online booking on a website, social media or Google listing, with real-time availability and custom pre-dining questions.

  • Reservation management

    Add, change and cancel bookings, search bookings and guests, view audit trails, print reservation lists, and use table-based allocation for walk-ins.

  • Deposits and prepayments

    Take deposits or prepayments on bookings to reduce no-shows (Premium plan and up).

  • Shifts, seating areas and waiting lists

    Manage shifts, seating areas and tables, and build waiting lists.

  • Guest and booking tags

    Tag VIPs, allergies and preferences on guest profiles, and add notes for anniversaries and events.

  • Automated confirmations and reminders

    Automatic SMS and email confirmations, reminders and post-dining review requests.

  • Verified guest reviews

    Reviews must link to a real reservation in the past 21 days, with default criteria of food, value, service and ambience.

  • SMS and email marketing

    Built-in SMS campaigns to guest segments and a managed email marketing service.

  • Advanced reporting

    Booking sources, guest database growth and marketing return, payment reports and review insights.

  • Event ticketing and vouchers

    Sell tickets with mobile QR entrance scanning, and sell prepaid vouchers redeemed by scanning a QR code.

  • Dineplan Guest Network

    Listing on the Dineplan app and website (500,000+ users, per the vendor) and a Reserve with Google button.

Pricing

Pricing model
Subscription per venue
Minimum contract
None (monthly)
Renewal
Monthly; cancel at the end of the billing cycle, no pro-rata refunds
Free plan
Yes
Free trial
60 days on paid plans, plus a 60-day money-back guarantee

Free plan: basic reservations, unlimited free bookings and Reserve with Google. Lite ZAR 1,049/month, Essential ZAR 1,750, Premium ZAR 2,400, Signature ZAR 3,500. Prices exclude taxes, setup fees, SMS costs and online payment processing fees. Monthly contracts only. A listing-only plan is R2,900 a year. Prices for countries other than South Africa are shown in USD in a selector but not in the page text.

How it compares

Compared with the 48 products in Reservations & Table Management that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 1 integration. The median in this category is 10.
  • Has a free plan. 6 of the 10 products in this category that say whether they have a free plan do.
  • Has a free trial. All 17 products in this category that say whether they have a free trial do.
  • Lists Web only. Among the 48 products in this category that state their platforms, 24 list an iOS app and 17 list an Android app.
  • The category's 10 most-named integration partners are Reserve with Google, Instagram, Stripe, Facebook, Lightspeed, Google, Mailchimp, Google Analytics, Square, Micros Simphony. Of these, this product's listing names Reserve with Google.

Works with

No POS, payroll or accounting integrations are named. Payments are handled inside Dineplan by card and EFT.

Where and how it runs

Customers in
South Africa
Platforms
Web
Hardware
None stated; the vendor says ticket entrance scanning needs only a mobile phone.

The vendor is South African with a Cape Town head office, and prices are shown in rand for South Africa; it does not publish a list of countries where restaurants use it.

The company

Company
Dineplan (Pty) Ltd
Headquarters
Cape Town, South Africa
Customers named by the vendor
Overture, Silo Hotel, Este, The Oyster Box, Mother In Law: Curry & Cocktails

Security and support

Security and compliance
POPIA and GDPR privacy policy
Support
Support by telephone, WhatsApp, email and chat from Cape Town, plus onboarding setup and a help desk with manuals and training videos.

Listing details

Built for
Restaurants, Cafés, Bars
Focus
Food-specific
Status
Active
Website
dineplan.com
  • Tablein

    Tablein is a cloud table-booking system for restaurants, bars, pubs, hotel restaurants and event venues, made by the Lithuanian company UAB Internet Marketing Solutions.

    Names 18 integrations, against 1 for Dineplan.

  • Eveve

    Eveve sells TELOS, a cloud table-management and online reservation system for busy full-service restaurants, plus an EPOS (till) system linked to it.

    Listed as best for: Busy full-service restaurants; Restaurants that want no per-diner booking fees.

  • SevenRooms

    SevenRooms is a reservation, guest data and marketing platform for restaurants, hotels, bars and other venues.

    Runs on Web and iOS, against Web for Dineplan.

  • ResDiary

    ResDiary is a reservation and table management system for restaurants, pubs, bars, cafes and hotels.

    Runs on Web, iOS and Android, against Web for Dineplan.

What we could not confirm

These points were not confirmed when this page was written.

  • Founding year, founders, funding, team size
  • Prices in USD for non-South African customers
  • Integrations with POS or other systems
  • Interface languages and countries where restaurants use it
  • Security certifications
  • Native apps for restaurants (only the diner app is described)