Gulf CSM

• Large restaurant and retail chains in Japan

  Built for multi-store companies; the vendor lists major restaurant chains such as Yoshinoya and Monogatari Corporation among its customers.

• Chains that need custom features

  The top plan is offered as a package with customisation for companies with 100 or more sites.

• Small and mid-size chains of 5 to 50 stores

  A lower-cost cloud plan without customisation is priced from a published monthly figure.

• Sales, expense and staff management

  Store-level sales, expenses, employee records and attendance, with alerts and input templates for less experienced managers.

• Time and attendance

  Attendance management for regular, contract and part-time staff, with optional AI face-recognition clocking.

• AI shift scheduling

  An optional AI creates shifts from sales forecasts and employee information.

• AI sales forecasting

  Predicts sales and customer counts from sales history, weather and promotion information.

• AI dashboard

  Conversational AI to help analysis and strategy, drawing on data in the system and external information.

• Budget and performance management

  Budget planning, performance management and automatic journal entries, with real-time sales across stores and anomaly or fraud detection.

• Product, inventory and ordering

  Ordering, receiving inspection, waste, inter-store transfers and stocktaking, with real-time food cost and cost ratio.

• Menu and recipe management

  Manage products, menus and recipes alongside inventory.

• EDI ordering link

  Connects to an EDI system for ordering and to cut master-data upkeep.

• Head-office monitoring

  Alerts on labour and sales anomalies and a screen for head-office instructions to stores.

• Head-office tools

  Bulk master updates, interfaces, authentication and logs, and virtual organisations or stores for custom aggregation.

• Staff and manager apps

  Optional smartphone apps for staff (shift requests and confirmation), managers (shift plans, sales, orders) and a points app for staff motivation.

• POS, payroll and accounting links

  Connects to many POS, ticket-vending machine, payroll and accounting products.

Starting price

From JPY 100000 per month

Pricing model

Quote only, with a published entry plan

The price page shows three plans. Tenpo no Ou (for 100+ sites, packaged purchase with customisation) and Tenpo no Ouji (for 30 to 100 sites, SaaS with customisation) are quote only. Gulf One, a SaaS plan without customisation for 5 to 50 stores, is listed from 50万 yen (500,000) initial cost and 10万 yen (100,000) per month (page figures differ slightly in the store range shown). Options include AI shift forecasting, face-recognition terminals, tablet POS and payroll outsourcing.

Compared with the 16 products in Multi-Unit & Enterprise Restaurant Operations that have a profile on this site. These figures describe the category. They are not a recommendation.

• Names 46 integrations. The median in this category is 17.
• Lists Web only. Among the 14 products in this category that state their platforms, 5 list an iOS app and 5 list an Android app.

Accounting

勘定奉行PCA会計財務応援財務大将PROACTIVE弥生会計Galileopt

Delivery

camel

Other

ピットタッチららPayプラスJOBPAYほぼ日払い君Dr.Sumconettoapseeds

Payroll

給与奉行PCA給与給与応援給料王SMILEシリーズ弥生給与SmartHRペイロール給与大将エコミックStaffBrainCOMPANYOBIC7ADPSSuperStreamGLOVIATKCPOSITIVE

Point of sale

東芝テック株式会社ステアリテール株式会社株式会社寺岡精工シャープ株式会社カシオ計算機株式会社東和レジスター販売株式会社日本電気株式会社株式会社ユビレジ株式会社スマレジ株式会社USENポスタス株式会社株式会社ダイニー

Suppliers

インフォマート

Names are as written in the vendor's linkage table, which lists POS and ticket-vending machine makers, and payroll, accounting and other services; the vendor says other integrations exist and to ask. Ticket-vending machine makers are not listed here. The FAQ says CSV and API links to in-house POS and core systems are possible.

Customers in

Japan

Languages

Japanese, English

Platforms

Web

Apps

従業員アプリ (Employee app): Shift requests, shift confirmation and applying for open shifts. マネジャーアプリ (Manager app): Shift plans, sales results and order status. 働楽ポイントアプリ (Points app): Issue points to staff based on results

Hardware

Options include face-recognition and temperature-check terminals, tablet PCs, POS and network equipment; the vendor also installs and repairs hardware under its help desk service.

The site and customer list are Japanese; the vendor has offices in Singapore and Bangkok, and its Thai office offers the attendance system, but where Gulf CSM itself is sold is not stated.

Company

株式会社ガルフネット (Gulfnet Co., Ltd.)

Founded

1994

Headquarters

Tokyo, Japan

Other offices

Osaka, Sapporo, Singapore, Bangkok

Team size

250 (group, per the vendor)

Customers named by the vendor

株式会社吉野家, 株式会社物語コーポレーション, 株式会社串カツ田中, 株式会社プレナス, 株式会社トリドール, 株式会社松屋フーズ, 元気寿司株式会社, 株式会社モンテローザ, 株式会社大庄, 株式会社ダイナック, 株式会社京樽, 株式会社はなまる, 株式会社魁力屋, 株式会社資さん, 株式会社柿安本店, 株式会社ギフトホールディングス, 株式会社バルニバービ, 株式会社パートナーズダイニング, 千房株式会社, 株式会社GANKO, 株式会社JR東日本フーズ, クリスピー・クリーム・ドーナツ・ジャパン株式会社, 株式会社アダストリア, 株式会社イオンイーハート, 株式会社パーク・コーポレーション

Security and compliance

ISMS certification (listed in the site footer), SSL communication, access control and data encryption

Support

An optional store help desk runs 365 days a year, covering installation, initial setup, fault handling and remote support; the vendor says it supports more than 100 companies and 50,000 stores. Typical go-live is 2 to 3 months at the shortest.

Vendor

Gulfnet

Built for

Restaurants, Food retail

Focus

General-purpose, used in food businesses

Status

Active

Website

gulfnet.co.jp

Also listed in

Business Intelligence & Analytics

• Makasete Net EX

  Makasete Net EX is a Japanese store-management system for restaurant chains from Just Planning.

  Names 13 integrations, against 46 for Gulf CSM.

• Crunchtime

  Crunchtime is a suite of restaurant operations software for multi-unit brands, covering inventory and food cost, AI sales forecasting, labour scheduling, operational checklists and food safety, staff training, and kitchen display screens.

  Runs on Web, iOS and Android, against Web for Gulf CSM.

• Fourth

  Fourth is a cloud suite for restaurant and hospitality operators covering workforce management, inventory and purchasing, payroll and HR, and analytics.

  Runs on Web, iOS and Android, against Web for Gulf CSM.

• RistoGenius

  RistoGenius is an online management-control platform for restaurant chains, groups and franchises, built for multiple sites from the start.

  Names 5 integrations, against 46 for Gulf CSM.

Side-by-side tables built from the same profile data.

• Gulf CSM vs Crunchtime
• Gulf CSM vs Fourth
• Gulf CSM vs RistoGenius
• Gulf CSM vs Xenia
• Gulf CSM vs ASPIT
• Gulf CSM vs FranchiseBlast
• Gulf CSM vs Crunchtime vs Makasete Net EX
• Gulf CSM vs Crunchtime vs Fourth vs Makasete Net EX

These points were not confirmed when this page was written.

• Prices for the two larger plans
• Contract term and renewal
• Which platforms the staff apps run on
• Whether Gulf CSM is sold outside Japan
• Funding history
• Independent verification of the 1,200 companies and 70,000 stores claim

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Product overview, AI features, apps, customershttps://www.gulfnet.co.jp/csm/
2. Feature listhttps://www.gulfnet.co.jp/csm/function.html
3. Plans and prices, optionshttps://www.gulfnet.co.jp/csm/price.html
4. POS, payroll and accounting linkshttps://www.gulfnet.co.jp/csm/pos_ticket.html
5. Implementation steps and help deskhttps://www.gulfnet.co.jp/csm/support.html
6. FAQ: go-live time, API, securityhttps://www.gulfnet.co.jp/csm/faq.html
7. Company profilehttps://www.gulfnet.co.jp/company/aboutus.html