Crunchtime

• Multi-unit restaurant chains

  One suite for inventory, labour, checklists and reporting across many stores, with above-store dashboards.

• Franchise brands and franchisees

  The vendor has a dedicated franchisee solution page and lists franchise networks among its customers.

• Quick-service and casual-dining brands with busy kitchens

  Kitchen display screens with ticket routing and bin management, used by large casual-dining chains according to the vendor.

• Operators focused on food cost control

  Actual-versus-theoretical food cost, suggested ordering and voice-based counts.

Less suited to: Single-site independents. The vendor describes its customers as multi-unit restaurant brands, publishes no small-business plan, and sells only through demos.

• Inventory management

  Covers counts, ordering, receiving, reconciliation and recipe management for each store.

• Voice-based inventory counts

  Managers count stock by speaking into the mobile app; the vendor says this is 3 to 4 times faster than screen entry.

• Food cost management (actual vs theoretical)

  Compares actual with theoretical food cost and tracks variances, waste and menu profitability.

• AI sales forecasting

  Predicts sales, guest counts or checks per store, and feeds suggested ordering and suggested prep.

• Suggested ordering and automated purchasing

  Recommends order quantities from par levels, past usage, forecast and on-hand stock, then supports purchasing and receiving.

• Labour scheduling with AI forecasting

  Forecasts labour needs by role and hour and builds a schedule that managers can adjust.

• Labour law compliance rules

  Configurable rules for wages, overtime, meal breaks, fair workweek predictive scheduling and minor restrictions.

• Employee scheduling app (Teamworx)

  Mobile app for staff to see schedules, request time off, swap shifts and receive messages; the vendor calls it free.

• Operations execution (checklists and audits)

  Digital line checks, opening checklists, store audits and food safety tasks, with above-store visibility of completion.

• AI photo validation

  Flags task photos that are blurry, of the wrong thing or below brand standards.

• Temperature monitoring

  Continuous automated temperature logging with alerts and corrective actions; Bluetooth probes are supported.

• Food prep labelling

  Prep and date labelling for food safety, part of the operations execution product.

• Kitchen display system (Crunchtime Kitchen)

  Kitchen display screens with routing, pacing, bin management for what to cook and order-ready boards; formerly ConnectSmart Kitchen from QSR Automations.

• Kitchen display hardware

  Screens, controllers, bump bars and mounts sold for the kitchen display system.

• Guest management (Crunchtime Host)

  Host-stand and table management with seating, capacity and kitchen workload visibility; formerly ConnectSmart Host.

• Crunchtime Insights

  Dashboards that combine inventory, labour, task and POS data across locations.

• Learning management (TalentLink)

  Mobile training for hourly staff with geo-fencing to keep training on site, and a restaurant course library.

Pricing model

Quote only

Crunchtime publishes no prices or plan tiers; the site directs buyers to request a demo or join a product tour. The vendor describes the Teamworx staff scheduling app as free for employees.

Compared with the 16 products in Multi-Unit & Enterprise Restaurant Operations that have a profile on this site. These figures describe the category. They are not a recommendation.

• Names 36 integrations. The median in this category is 17.
• One of 5 products in this category with an iOS app. One of 5 products in this category with an Android app. 14 products in this category state their platforms.
• The category's 10 most-named integration partners are Toast, Revel, Micros Simphony, ADP, PAR, Paycor, POSitouch, Qu, Square, Squirrel. This product names all 10.

Accounting

QuickBooks OnlineNetSuiteGreat PlainsJD EdwardsLawsonWorkday

Payroll

ADPPaychexPaycomPaycorPaylocityRipplingUltiproCeridianHarri

Point of sale

ToastSquareRevelPARQuPOSitouchSimphonyMicros 3700NCR AlohaAloha CloudAppetizeCBS NorthstarSquirrelFranPOSInfoGenesis CloudXpient

Suppliers

SyscoUS FoodsPerformance Food GroupGordon Food ServiceBen E. KeithBaldor

Category labels follow the vendor's integrations page filters (POS, Accounting, HR & Payroll, Vendor), so a few entries may sit under a neighbouring category; the page is a partial list, and Crunchtime Kitchen states over 80 POS integrations.

Customers in

United States, United Kingdom, Mexico

Platforms

Web, iOS, Android

Apps

Teamworx: Staff schedules, time-off requests, shift swaps and messaging

Hardware

Kitchen display system runs on Crunchtime-sold hardware (all-in-one screens, controllers, touchscreens, bump bars). The other products run in a browser and on mobile devices.

The vendor says its suite serves customers in 100+ countries but publishes no country list. This list is inferred from its office locations (Boston, Atlanta, San Francisco, London, Mexico) and UK support line.

Company

Crunchtime Information Systems, Inc.

Headquarters

Boston, United States

Other offices

Atlanta, San Francisco, London, Mexico

Customers named by the vendor

Chipotle, Culver's, Domino's, Dunkin', Five Guys, P.F. Chang's, Shake Shack, Panini Kabob Grill, Alamo Drafthouse Cinema, Smoothie King, Freddy's Frozen Custard and Steakburgers, Hofman Hospitality Group, Caribou Coffee, Cotton Patch Cafe, Sweetgreen, Gong cha, MSC Cruises, City Barbeque, Chili's Bar and Grill, The Cheesecake Factory, Darden

Security and compliance

SOC 2 Type 2 (all products), SOC 1 Type 2 (inventory and labour), HTTPS, multi-factor authentication, encryption in transit and at rest, Disaster recovery with stated 15-minute RPO and 2-hour RTO

Support

Standard support is 24 hours a day, 5 days a week on US time zones, with severity 1 issues monitored 24x7. Kitchen support has a phone line, and the vendor runs a services team for onboarding and rollout.

Built for

Restaurants

Focus

Food-specific

Status

Active

Website

crunchtime.com

Also listed in

All-in-One Restaurant Management PlatformBusiness Intelligence & AnalyticsEmployee Scheduling & RosteringFranchise Management for Food BrandsInventory ManagementLabour Forecasting & OptimisationRecipe Costing & Menu EngineeringTask Management & Digital Checklists

• Fourth

  Fourth is a cloud suite for restaurant and hospitality operators covering workforce management, inventory and purchasing, payroll and HR, and analytics.

  Names 25 integrations, against 36 for Crunchtime.

• Apicbase

  Apicbase is a cloud back-of-house platform for large multi-site foodservice businesses.

  Names 21 integrations, against 36 for Crunchtime.

• Operandio

  Operandio is a cloud operations platform for franchise and multi-unit businesses.

  Names 26 integrations, against 36 for Crunchtime.

• QSRSoft

  QSRSoft is a restaurant operations platform for quick-service brands that sits above the point of sale.

  Names 32 integrations, against 36 for Crunchtime.

Side-by-side tables built from the same profile data.

• Crunchtime vs Apicbase
• Crunchtime vs Back Office
• Crunchtime vs Crunchtime Ops Execution (formerly Zenput)
• Crunchtime vs Fourth
• Crunchtime vs Gulf CSM
• Crunchtime vs Loaded
• Crunchtime vs Apicbase vs Back Office
• Crunchtime vs Apicbase vs Back Office vs Fourth

These points were not confirmed when this page was written.

• Any price, plan tier or free trial (demo only)
• Contract length and renewal terms
• Founding year (not stated on the vendor's site)
• Employee count and funding
• Official list of supported countries and languages
• Whether the integrations page shows every integration, and which POS work with which product
• Names of the mobile apps in the app stores beyond Teamworx

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

1. Homepage: suite and navigationhttps://www.crunchtime.com
2. Suite overviewhttps://www.crunchtime.com/suite-overview
3. Company, offices, leadership, customershttps://www.crunchtime.com/about-us
4. Inventory featureshttps://www.crunchtime.com/inventory-management
5. Labour featureshttps://www.crunchtime.com/labor-and-scheduling
6. Compliance ruleshttps://www.crunchtime.com/labor-and-scheduling/labor-law-compliance
7. Teamworx apphttps://www.crunchtime.com/labor-and-scheduling/employee-scheduling-app
8. Ops executionhttps://www.crunchtime.com/operations-execution
9. Temperature monitoringhttps://www.crunchtime.com/ops-execution/temp-monitoring
10. Kitchen displayhttps://www.crunchtime.com/kitchen
11. Kitchen hardwarehttps://www.crunchtime.com/kitchen/hardware
12. Host producthttps://www.crunchtime.com/host
13. Insightshttps://www.crunchtime.com/crunchtime-insights
14. Learning managementhttps://www.crunchtime.com/learning-and-development
15. Integration listhttps://www.crunchtime.com/integrations
16. Security and auditshttps://www.crunchtime.com/security
17. Customershttps://www.crunchtime.com/our-customers
18. Newshttps://www.crunchtime.com/press
19. Merger with QSR Automationshttps://www.crunchtime.com/press/qsr-automations-agrees-to-merge-with-crunchtime
20. Battery Ventures backing (press)https://www.builtinboston.com/articles/crunchtime-qsr-automations-merger-20250618
21. Support hourshttps://www.crunchtime.com/support-policy
22. Services and onboardinghttps://www.crunchtime.com/services