Crunchtime vs Gulf CSM
Crunchtime is a suite of restaurant operations software for multi-unit brands, covering inventory and food cost, AI sales forecasting, labour scheduling, operational checklists and food safety, staff training, and kitchen display screens. Gulf CSM (ガルフネットCSM) is a store management system from Japanese vendor Gulfnet for companies with many outlets. Both are listed under Multi-Unit & Enterprise Restaurant Operations. They differ in price, audience and platforms.
Key differences
price
Gulf CSM publishes a starting price of JPY 100,000 per month. Crunchtime does not publish a starting price.
audience
The audiences they list differ. Listed for one product only, for example: Crunchtime: Multi-unit restaurant chains; Gulf CSM: Large restaurant and retail chains in Japan.
platforms
Platform support differs. Crunchtime: Web, iOS, Android; Gulf CSM: Web.
countries covered
Country coverage differs. Crunchtime names 3 countries and Gulf CSM names 1 country. No country appears in every list.
integrations
The integration lists differ. Crunchtime names 36 integrations and Gulf CSM names 46 integrations. No partner appears in every list.
security and compliance
Listed security and compliance items: Crunchtime: SOC 1 Type 2, SOC 2 Type 2; Gulf CSM: ISMS certification.
company background
Headquarters: Crunchtime, Boston, United States; Gulf CSM, Tokyo, Japan. Crunchtime names Merged with QSR Automations, LLC (announced June 2025); both are backed by investment firm Battery Ventures as its parent company and Gulf CSM names Group holding company SIG Global Pte. Ltd..
Side by side
| Field | Crunchtime | Gulf CSM |
|---|---|---|
| What it is | Crunchtime is a suite of restaurant operations software for multi-unit brands, covering inventory and food cost, AI sales forecasting, labour scheduling, operational checklists and food safety, staff training, and kitchen display screens. | Gulf CSM (ガルフネットCSM) is a store management system from Japanese vendor Gulfnet for companies with many outlets. |
| Best for | Multi-unit restaurant chains; Franchise brands and franchisees; Quick-service and casual-dining brands with busy kitchens; Operators focused on food cost control | Large restaurant and retail chains in Japan; Chains that need custom features; Small and mid-size chains of 5 to 50 stores |
| Pricing model | Quote only | Quote only, with a published entry plan |
| Starting price | Not published | JPY 100,000 per month |
| Free plan | Not published | Not published |
| Free trial | Not published | Not published |
| Contract | Not published | Not published |
| Platforms | Web, iOS, Android | Web |
| Countries | Mexico, United Kingdom, United States | Japan |
| Languages | Not published | English, Japanese |
| Number of integrations | 36 | 46 |
| Certifications | SOC 1 Type 2, SOC 2 Type 2 | ISMS certification |
| Security practices | Disaster recovery with stated 15-minute RPO and 2-hour RTO, HTTPS, multi-factor authentication, encryption in transit and at rest | SSL communication, access control and data encryption |
| Founded | Not published | 1994 |
| Headquarters | Boston, United States | Tokyo, Japan |
| Owner | Merged with QSR Automations, LLC (announced June 2025); both are backed by investment firm Battery Ventures | Group holding company SIG Global Pte. Ltd. |
| Last reviewed | 29 September 2026 | 29 September 2026 |
Integrations
No partner appears in every list.
Named only by Crunchtime
- ADP
- NCR Aloha
- Appetize
- Baldor
- Ben E. Keith
- CBS Northstar
- Ceridian
- FranPOS
- Gordon Food Service
- Great Plains
- Harri
- InfoGenesis Cloud
and 24 moreshow fewer
- JD Edwards
- Lawson
- Micros 3700
- NetSuite
- PAR
- Paychex
- Paycom
- Paycor
- Paylocity
- Performance Food Group
- POSitouch
- Qu
- QuickBooks Online
- Revel
- Rippling
- Simphony
- Square
- Squirrel
- Sysco
- Toast
- Ultipro
- US Foods
- Workday
- Xpient
Named only by Gulf CSM
- ADPS
- apseeds
- camel
- COMPANY
- conetto
- Dr.Sum
- Galileopt
- GLOVIA
- JOBPAY
- OBIC7
- PCA会計
- PCA給与
and 34 moreshow fewer
- POSITIVE
- PROACTIVE
- SmartHR
- SMILEシリーズ
- StaffBrain
- SuperStream
- TKC
- ほぼ日払い君
- ららPayプラス
- インフォマート
- エコミック
- カシオ計算機株式会社
- シャープ株式会社
- ステアリテール株式会社
- ピットタッチ
- ペイロール
- ポスタス株式会社
- 勘定奉行
- 弥生会計
- 弥生給与
- 日本電気株式会社
- 東和レジスター販売株式会社
- 東芝テック株式会社
- 株式会社USEN
- 株式会社スマレジ
- 株式会社ダイニー
- 株式会社ユビレジ
- 株式会社寺岡精工
- 給与大将
- 給与奉行
- 給与応援
- 給料王
- 財務大将
- 財務応援
Which to choose
Crunchtime
Choose Crunchtime if your business matches one of the audiences it is listed for: Multi-unit restaurant chains; Franchise brands and franchisees; Quick-service and casual-dining brands with busy kitchens.
Weaker fit: Single-site independents. The vendor describes its customers as multi-unit restaurant brands, publishes no small-business plan, and sells only through demos.
Gulf CSM
Choose Gulf CSM if you are in one of these groups: Large restaurant and retail chains in Japan; Chains that need custom features; Small and mid-size chains of 5 to 50 stores.
What we could not confirm
Crunchtime
- Any price, plan tier or free trial (demo only)
- Contract length and renewal terms
- Founding year (not stated on the vendor's site)
- Employee count and funding
- Official list of supported countries and languages
- Whether the integrations page shows every integration, and which POS work with which product
- Names of the mobile apps in the app stores beyond Teamworx
Gulf CSM
- Prices for the two larger plans
- Contract term and renewal
- Which platforms the staff apps run on
- Whether Gulf CSM is sold outside Japan
- Funding history
- Independent verification of the 1,200 companies and 70,000 stores claim
Go further
Sources
Facts on this page come from the pages below. Prices and features change, so confirm with each vendor before you buy.
Crunchtime, reviewed 29 September 2026
- Homepage: suite and navigationhttps://www.crunchtime.com
- Suite overviewhttps://www.crunchtime.com/suite-overview
- Company, offices, leadership, customershttps://www.crunchtime.com/about-us
- Inventory featureshttps://www.crunchtime.com/inventory-management
- Labour featureshttps://www.crunchtime.com/labor-and-scheduling
- Compliance ruleshttps://www.crunchtime.com/labor-and-scheduling/labor-law-compliance
- Teamworx apphttps://www.crunchtime.com/labor-and-scheduling/employee-scheduling-app
- Ops executionhttps://www.crunchtime.com/operations-execution
- Temperature monitoringhttps://www.crunchtime.com/ops-execution/temp-monitoring
- Kitchen displayhttps://www.crunchtime.com/kitchen
- Kitchen hardwarehttps://www.crunchtime.com/kitchen/hardware
- Host producthttps://www.crunchtime.com/host
- Insightshttps://www.crunchtime.com/crunchtime-insights
- Learning managementhttps://www.crunchtime.com/learning-and-development
- Integration listhttps://www.crunchtime.com/integrations
- Security and auditshttps://www.crunchtime.com/security
- Customershttps://www.crunchtime.com/our-customers
- Newshttps://www.crunchtime.com/press
- Merger with QSR Automationshttps://www.crunchtime.com/press/qsr-automations-agrees-to-merge-with-crunchtime
- Battery Ventures backing (press)https://www.builtinboston.com/articles/crunchtime-qsr-automations-merger-20250618
- Support hourshttps://www.crunchtime.com/support-policy
- Services and onboardinghttps://www.crunchtime.com/services
Gulf CSM, reviewed 29 September 2026
- Product overview, AI features, apps, customershttps://www.gulfnet.co.jp/csm/
- Feature listhttps://www.gulfnet.co.jp/csm/function.html
- Plans and prices, optionshttps://www.gulfnet.co.jp/csm/price.html
- POS, payroll and accounting linkshttps://www.gulfnet.co.jp/csm/pos_ticket.html
- Implementation steps and help deskhttps://www.gulfnet.co.jp/csm/support.html
- FAQ: go-live time, API, securityhttps://www.gulfnet.co.jp/csm/faq.html
- Company profilehttps://www.gulfnet.co.jp/company/aboutus.html

