Apicbase

Apicbase is a cloud back-of-house platform for large multi-site foodservice businesses. It brings recipes, menu costing, purchasing, inventory, production planning, food safety records and analytics into one system, with optional modules and an API. It is sold to restaurant groups, hotel chains, caterers and ghost kitchen operators, usually through a sales conversation.

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Best for
Multi-unit restaurant groups, Hotel chains and hotel F&B
Pricing
Quote only
Runs on
Web, iOS, Android

Who it is for

  • Multi-unit restaurant groups

    Standardise recipes, suppliers and food-cost tracking across outlets, with group-wide dashboards.

  • Hotel chains and hotel F&B

    One central recipe and purchasing database for hotel restaurants, with APIs for the hotel's other systems.

  • Central kitchens and caterers

    Production planning, internal ordering from outlets to a central kitchen, and menu-cycle planning for contract catering.

  • Ghost kitchen and meal-kit operators

    Track stock and food cost per unit for delivery-only kitchens.

Less suited to: Single-site or very small businesses. The entry Growth plan is described as starting from 5 outlets, and the vendor positions the product for large and enterprise food businesses.

What it does

  • Recipe management

    Keeps standardised recipes with costing, allergen and nutrition data in one place; the vendor says its AI fills in missing dietary data.

  • Menu engineering

    Analyses dish-level margins and sales history to help build more profitable menus, with AI-based sales-mix forecasting.

  • Menu planning

    Plans menu cycles across sites using sales data, seasonality and holidays, with cost, stock and production visibility (add-on).

  • Inventory management

    Tracks stock and cost across kitchens, commissaries and outlets, with barcode and voice counting in a mobile app that works offline.

  • Purchasing and receiving

    Order suggestions, purchase orders sent to suppliers and receipt of goods across sites.

  • Invoice matching

    Automated matching of supplier invoices against orders and deliveries, as part of purchasing and spend control.

  • Demand forecasting

    Predicts upcoming demand to produce purchase orders that fit expected sales (included from the Professional plan).

  • Production planning and central kitchen

    Builds production plans per outlet or group-wide, assigns tasks and calculates batch quantities (add-on).

  • Internal ordering

    Outlets order from the central production kitchen, with stock updated at both ends when goods are sent and received (add-on).

  • Analytics and dashboards

    Dashboards for food cost, waste and sales across sites.

  • MCP connection to AI assistants

    Lets staff ask questions about their live Apicbase data from AI tools such as ChatGPT, Claude, Gemini or Microsoft Copilot.

  • Allergen management

    Keeps allergen information consistent across sites and updates it when recipes or suppliers change.

  • HACCP and task management

    Assigns HACCP tasks, sets thresholds and alerts, and stores logs for audits (add-on).

  • Traceability

    Two-way tracking of ingredients by lot number from supplier to client for recalls (add-on).

  • Carbon footprint tracking

    Calculates scope 3 emissions from purchases and links them to food cost and sales data, aimed at CSRD and SECR reporting (add-on).

  • Food labelling

    Generates allergen, nutrition, prep and rotation labels directly from the recipe database.

  • REST API

    Full REST API with OAuth 2.0 for connecting accounting, customer-facing and other applications (add-on).

Pricing

Pricing model
Quote only

No prices are published. The plans page lists three plans, each with 'Talk to our team': Growth (starting from 5 outlets; menu engineering, procurement, inventory, sales analytics, mobile app for intake and counts, order to par), Professional (adds demand forecasting, BOM ordering, user management, custom fields, SSO and 2FA) and Enterprise (adds 99% uptime SLA, dedicated customer success manager, higher API limits, custom integrations, more storage). Bulk discounts apply. HACCP and tasks, internal ordering, production planning, traceability, API, menu planning and carbon footprint are add-ons.

How it compares

Compared with the 16 products in Multi-Unit & Enterprise Restaurant Operations that have a profile on this site. These figures describe the category. They are not a recommendation.

  • Names 21 integrations. The median in this category is 17.
  • One of 5 products in this category with an iOS app. One of 5 products in this category with an Android app. 14 products in this category state their platforms.
  • The category's 10 most-named integration partners are Toast, Revel, Micros Simphony, ADP, PAR, Paycor, POSitouch, Qu, Square, Squirrel. Of these, this product's listing names Toast, Revel, Square.

Works with

Delivery
Deliverect
Suppliers
Sysco USUS FoodsGordon Food ServiceBrakesBidfood UKSligroMakro NetherlandsTransgourmet Germany

The vendor's partner directory lists 121 integrations: 42 point-of-sale systems, 58 food suppliers, 9 financial solutions, 6 allergen and nutrition data sources, 3 business intelligence tools, 2 carbon data sources, 1 digital signage and 1 label printing integration. Only a selection is named here.

Where and how it runs

Customers in
Belgium, Netherlands, Germany, United Kingdom, United States
Platforms
Web, iOS, Android
Apps
Apicbase mobile app: Goods intake and stock counts, with offline counting that syncs later
Hardware
None required beyond a browser or the mobile app. The site describes it as a 100% SaaS platform with no on-premise setup.

Apicbase publishes no list of countries where it sells. This list is inferred from customer case studies (Belgium and Netherlands: Melbourne Coffee; Germany: GK Food Court; UK: Heavenly Desserts) and from the vendor's offices in Antwerp and New York. The vendor's supplier integrations also cover Denmark, Sweden and Austria.

The company

Company
Apicbase NV
Founded
2017
Headquarters
Antwerp, Belgium
Other offices
New York
Founders
Carl Jacobs, Julien Burlat, Kim Rothuys, Pieter Wellens
Funding
  • Series A, EUR 4M, May 2021 (Volta Ventures (lead), Newion, AAA Fund, angel investors)
Customers named by the vendor
CitizenM, Restaurant Company Europe (Loetje, Happy Italy, Stan, Beers & Barrels), Heavenly Desserts, Melbourne Coffee, GK Food Court, Circus, Sodexo, La Place, Be Burger, Not So Dark, Tastyoo

Security and support

Security and compliance
SOC 2 Type 2, EU GDPR alignment, Hosted on AWS, SSO, multi-factor authentication and role-based permissions, Encryption in transit and at rest, daily backups
Support
A help centre, an academy and a public status page are linked from the site; the vendor states 99.99% uptime. Enterprise plan customers get a dedicated customer success manager.

Listing details

  • Crunchtime

    Crunchtime is a suite of restaurant operations software for multi-unit brands, covering inventory and food cost, AI sales forecasting, labour scheduling, operational checklists and food safety, staff training, and kitchen display screens.

    Names 36 integrations, against 21 for Apicbase.

  • Back Office

    Back Office is restaurant accounting, food cost and payroll software with a service team attached, sold by Buyers Edge Platform to independents, multi-concept groups and franchises in the US and Canada.

    Runs on Web, against Web, iOS and Android for Apicbase.

  • Fourth

    Fourth is a cloud suite for restaurant and hospitality operators covering workforce management, inventory and purchasing, payroll and HR, and analytics.

    Names 25 integrations, against 21 for Apicbase.

  • QSRSoft

    QSRSoft is a restaurant operations platform for quick-service brands that sits above the point of sale.

    Names 32 integrations, against 21 for Apicbase.

What we could not confirm

These points were not confirmed when this page was written.

  • Any price or per-outlet fee (quote only)
  • Contract length and renewal terms
  • Free trial or free plan
  • Official list of countries where it is sold and supported
  • Interface languages of the product (site is in English, Dutch, French, German)
  • Employee count and registration number
  • Funding after the 2021 Series A
  • Names of the 9 financial and accounting integrations (none found on the vendor's site)

1 more not listed here.

Sources

Facts on this page come from the pages below, checked on 29 September 2026. Prices and features change, so confirm with the vendor before you buy.

  1. Homepage: positioning, modules, AI, security summaryhttps://get.apicbase.com
  2. Plans, add-onshttps://get.apicbase.com/pricing-plans/
  3. Company: Belgium headquartershttps://get.apicbase.com/about/
  4. Offices in Antwerp and New Yorkhttps://get.apicbase.com/contact/
  5. Customer segments and exampleshttps://get.apicbase.com/customers/
  6. Case studies and countrieshttps://get.apicbase.com/cases/
  7. Security, SOC 2, apps, APIhttps://get.apicbase.com/trust-security-compliance/
  8. Allergen, HACCP, traceabilityhttps://get.apicbase.com/food-safety-and-compliance/
  9. Production planninghttps://get.apicbase.com/production-planning/
  10. Internal orderinghttps://get.apicbase.com/internal-ordering/
  11. Menu planninghttps://get.apicbase.com/menu-planning/
  12. Demand forecastinghttps://get.apicbase.com/demand-forecasting-software-restaurant/
  13. Carbon trackinghttps://get.apicbase.com/carbon-footprint-tracking-software/
  14. MCP / AI assistantshttps://get.apicbase.com/mcp/
  15. Mobile counting app, offlinehttps://get.apicbase.com/mobile-counting/
  16. POS integration directoryhttps://partners.apicbase.com/integrations/pos
  17. Supplier integration directoryhttps://partners.apicbase.com/integrations/suppliers
  18. Page discoveryhttps://get.apicbase.com/sitemap_index.xml
  19. Series A, founders, founding year, early customershttps://tech.eu/2021/05/19/antwerp-based-hospitality-tech-apicbase-cooks-up-e4-million-in-series-a-round/